Premium Steap

★★★☆☆
  • 111 S 18th St

    Philadelphia, PA 19103

    Map & Directions
  • 215-568-2920

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Hours
Fri 11am-5pm
2.8 5
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I went in this tea shop and had been there before. They have good teas and prices are okay. But you feel so unwelcome like they want you to leave. I wanted to get a cup of hot tea but was told they had removed the equipment and weren't currently selling hot tea. That was the end of the discussion, my daughter and I both looked at each other and the sales person and left without another word. It was very ackward. There are so few good loose tea places, I wish they actually wanted me as a customer.

1
★★☆☆☆

I went in this tea shop and had been there before. They have good teas and prices are okay. But you feel so unwelcome like they want you to leave. I wanted to get a cup of hot tea but was told they had removed the equipment and weren't currently selling hot tea. That was the end of the discussion, my daughter and I both looked at each other and the sales person and left without another word. It was very ackward. There are so few good loose tea places, I wish they actually wanted me as a customer.

Pros: Good tea

Cons: feel unwelcome

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I was really looking forward to visiting this store to try out some new types of teas. What a waste of time!

When my friend and I walked in, not only were we ignored by the lady at the counter, it was a very unfriendly atmosphere. After looking around, I was not very impressed. It seemed junky with a loft up top filled with boxes and a tea bar that was more indicative of storage rather than tea.

I found a type of tea I wanted to try and when the lady finally asked if she could help me, I asked for 2 oz of the tea (which was included as an option on the price sheet). She informed me that they only sell a minimum of 4 oz, was that a problem. When I told her yes it was a problem, she basically went back to ignoring us. It was a very uncomfortable experience and when we left a few minutes later, my friend even said goodbye, with no acknowlegement from the lady.

I would never go back, nor would I tell anyone else to. We walked away shocked at the treatment we received, especially in a store that was dead.

I can't speak for the quality of their tea, but I did see that it looked like it was the inside of a tea bag, rather than whole leaf tea.

0
★☆☆☆☆

I was really looking forward to visiting this store to try out some new types of teas. What a waste of time!

When my friend and I walked in, not only were we ignored by the lady at the counter, it was a very unfriendly atmosphere. After looking around, I was not very impressed. It seemed junky with a loft up top filled with boxes and a tea bar that was more indicative of storage rather than tea.

I found a type of tea I wanted to try and when the lady finally asked if she could help me, I asked for 2 oz of the tea (which was included as an option on the price sheet). She informed me that they only sell a minimum of 4 oz, was that a problem. When I told her yes it was a problem, she basically went back to ignoring us. It was a very uncomfortable experience and when we left a few minutes later, my friend even said goodbye, with no acknowlegement from the lady.

I would never go back, nor would I tell anyone else to. We walked away shocked at the treatment we received, especially in a store that was dead.

I can't speak for the quality of their tea, but I did see that it looked like it was the inside of a tea bag, rather than whole leaf tea.

Pros: can't think of one

Cons: rude service

.

I am new to loose tea, and leaned heavily on their advice for which tea to try. We talked about beverages I did and did not like and they put together a selection of tea to introduce me to what tea should taste like.

I got some flavored Assam tea, A Single Estate Black Tea, a Blended Black Tea and a Rooibos Herbal Tea which I found out isn't from the tea plant, but from the South African "redbush". (See I really didn't know much).

Anyway I am hooked!. The tea is better than I could of imagined. It comes in a re-sealable foil pouch to keep it fresh but I don't imagine that I will wait long to use up this shipment.

Thanks Premium Steap for introducing me to a great product!

2
★★★★★

I am new to loose tea, and leaned heavily on their advice for which tea to try. We talked about beverages I did and did not like and they put together a selection of tea to introduce me to what tea should taste like.

I got some flavored Assam tea, A Single Estate Black Tea, a Blended Black Tea and a Rooibos Herbal Tea which I found out isn't from the tea plant, but from the South African "redbush". (See I really didn't know much).

Anyway I am hooked!. The tea is better than I could of imagined. It comes in a re-sealable foil pouch to keep it fresh but I don't imagine that I will wait long to use up this shipment.

Thanks Premium Steap for introducing me to a great product!

Pros: Great Advice, Quick Shipping.

Cons: Haven't Found One

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I'd tried to give this place a chance because I like their distinctive tea products and adorable teapots, but the owner was rude to me all 3 times I was in the store. I will not go back. Even when trying to get information from her about the teas she was condescending and not at all service oriented. For a nicer tea experience, try 4th St.

2
★★☆☆☆

I'd tried to give this place a chance because I like their distinctive tea products and adorable teapots, but the owner was rude to me all 3 times I was in the store. I will not go back. Even when trying to get information from her about the teas she was condescending and not at all service oriented. For a nicer tea experience, try 4th St.

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Snotty nose people but Large selection of Teas. If the selection exotic teas from all around the world wasn't not available there I would not set foot in their door.

It is a small place with about two little tables (and you're not welcome to sit down) but most people go in to buy for the household. I guess the experience is for the home.

-Al B. For

4
★★★★☆

Snotty nose people but Large selection of Teas. If the selection exotic teas from all around the world wasn't not available there I would not set foot in their door.

It is a small place with about two little tables (and you're not welcome to sit down) but most people go in to buy for the household. I guess the experience is for the home.

-Al B. For

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