Roto-Rooter Plumbing & Drain

★★★★☆
  • 6303 Macpherson Ave

    Philadelphia, PA 19124

    Map & Directions
  • 215-744-4207

About Roto-Rooter Plumbing & Drain

Categories
  • Sewer Contractors
  • Excavating Contractors
  • Plumbers
Details
  • Drain Cleaning

Home Construction & Remodeling

Home Construction & Remodeling
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We contacted Roto-rooter due to an issue with our bath tub not draining properly and being clogged. They came out quickly, however, after a couple of hours they finally got the water to drain from the tub very slowly and stated that there were no guarantees and that they couldn't make it drain normally because our pipe needed to be replaced. This would have been understandable if they had either not charged us (because their policy is they fix it or they don't charge) but instead they still charged us the amount they had originally quoted $325 +tax just to unclog our drain so it would drain slowly... (meaning it still takes at least 15 minutes to drain after a shower or bath!!!) What a rip off! We will never use Roto-rooter again and will instead look for a trustworthy plumber to help us next time! We would not recommend them as we believe that they were unethical in their dealings with us!

1
★☆☆☆☆

We contacted Roto-rooter due to an issue with our bath tub not draining properly and being clogged. They came out quickly, however, after a couple of hours they finally got the water to drain from the tub very slowly and stated that there were no guarantees and that they couldn't make it drain normally because our pipe needed to be replaced. This would have been understandable if they had either not charged us (because their policy is they fix it or they don't charge) but instead they still charged us the amount they had originally quoted $325 +tax just to unclog our drain so it would drain slowly... (meaning it still takes at least 15 minutes to drain after a shower or bath!!!) What a rip off! We will never use Roto-rooter again and will instead look for a trustworthy plumber to help us next time! We would not recommend them as we believe that they were unethical in their dealings with us!

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Ticket#I had watched the Roto Rooter commercials as a child growing up. Never had a plumbing problem I couldn't handle myself so there was never the need to call. However, with a sewer main backup and a stand pipe shooting water onto the front of my electrical panel, I met my match as I could not get the drain unclogged and we had another storm coming. Roto-Rooter's customer service call center was awesome and the technician knew his stuff. He had not just one, but two clogs in two separate pipes cleared in less than an hour after I had spent 5 hours trying the day before. That night we had the down pour of all downpours and all worked as it should. Two big thumbs wayyy up. These are the people to call if you want it done right and they guarantee their work...

2
★★★★★

Ticket#I had watched the Roto Rooter commercials as a child growing up. Never had a plumbing problem I couldn't handle myself so there was never the need to call. However, with a sewer main backup and a stand pipe shooting water onto the front of my electrical panel, I met my match as I could not get the drain unclogged and we had another storm coming. Roto-Rooter's customer service call center was awesome and the technician knew his stuff. He had not just one, but two clogs in two separate pipes cleared in less than an hour after I had spent 5 hours trying the day before. That night we had the down pour of all downpours and all worked as it should. Two big thumbs wayyy up. These are the people to call if you want it done right and they guarantee their work...

Pros: Great Cust. Service -Technician #762 apt in his profession

Cons: none

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Service man Kevin #55-400 was very good. He answered all my questions and gave me all upfront cost. Was also at my house less than an hour from my first call. Will recommend to everyone and will use in the future.

Marty P. from Philadelphia

2
★★★★★

Service man Kevin #55-400 was very good. He answered all my questions and gave me all upfront cost. Was also at my house less than an hour from my first call. Will recommend to everyone and will use in the future.

Marty P. from Philadelphia

Pros: Very Fast, Smart and Affordable

Cons: None

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