Citadel Fcu

★★★☆☆

About Citadel Fcu

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2.75 4
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I was a member of Citadel FCU for over 20+ years... I am going through a rough divorce and the collection department has been very nasty to say the least; even after payments have been made. They lie and are very rude and vindictive. I have closed my account and moved on... I would highly recommend looking elsewhere... There are plenty of banks out there that truly value their customers and treat you like family.

1
★☆☆☆☆

I was a member of Citadel FCU for over 20+ years... I am going through a rough divorce and the collection department has been very nasty to say the least; even after payments have been made. They lie and are very rude and vindictive. I have closed my account and moved on... I would highly recommend looking elsewhere... There are plenty of banks out there that truly value their customers and treat you like family.

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terrible bank all about making money no ability to look at the individuals they serve or their life circumstances if you have trouble paying back money they dont care why they dip into your account and take it no matter how long youve been a member they use illegal collection practices and then they also report lies to credit tracking companies They are a very angry and vindictive bunch of people running this place I closed my account and although they continue to try and expand I believe their attitude has lost them many customers and they are angry because their reputation has limited their ability to expand go somewhere else you will regret any decision to bank here.

1
★☆☆☆☆

terrible bank all about making money no ability to look at the individuals they serve or their life circumstances if you have trouble paying back money they dont care why they dip into your account and take it no matter how long youve been a member they use illegal collection practices and then they also report lies to credit tracking companies They are a very angry and vindictive bunch of people running this place I closed my account and although they continue to try and expand I believe their attitude has lost them many customers and they are angry because their reputation has limited their ability to expand go somewhere else you will regret any decision to bank here.

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I have been a member of this Credit Union for 35 years or so when it was the ARCO Credit Union. The transition went well and they retained the warm and friendly service that is expected in a Credit Union.

4
★★★★☆

I have been a member of this Credit Union for 35 years or so when it was the ARCO Credit Union. The transition went well and they retained the warm and friendly service that is expected in a Credit Union.

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I have been a member of the Citadel Federal Credit Union for several years now. I have had no problems. The services they provide are reliable. All the representatives are friendly and helpful.

5
★★★★★

I have been a member of the Citadel Federal Credit Union for several years now. I have had no problems. The services they provide are reliable. All the representatives are friendly and helpful.

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