Bootleggers

★★★★☆
  • 4935 E Lake Rd

    Erie, PA 16511

    Map & Directions
  • 814-899-4040

About Bootleggers

Hours
Mon. - Thu., Sun. 11am - 12pm;Fri. - Sat. 11am - 2am

Food

Food
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There are some serious problems at this place. They've ran out of beer (the beer they have on special, no less) on fridays all the time. The few times I've been in there they've been out of the food I wanted. They have a barback who

3
★★★★★

There are some serious problems at this place. They've ran out of beer (the beer they have on special, no less) on fridays all the time. The few times I've been in there they've been out of the food I wanted. They have a barback who

.

I wouldn't even give them one full star!\r
\r
I went to Bootleggers on a Tuesday night with 2 other girl friends. After having about 2 drinks each, the bartender announced she was closing. There were 3 other patrons at the bar, and it

3
★★★★★

I wouldn't even give them one full star!\r
\r
I went to Bootleggers on a Tuesday night with 2 other girl friends. After having about 2 drinks each, the bartender announced she was closing. There were 3 other patrons at the bar, and it

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Bootleggers is a really nice bar with great seating, a nice restaurant area, and a good Television setup for watching games or playing one of the bars many in-house games (Texas Hold'em and Trivia). It's just a shame that the owners have hired an incompetent staff to run such a nice place. The service, especially at the bar, is painfully slow! I've watched people come in and wait for over 10 minutes to get served while the bartender is talking to friends. That's not a onetime, isolated incident either; it's pretty standard for Bootleggers. Of course, if you had a strong managerial staff then the problems with the servers could be fixed, but that's not the case here. The management team they employ is an extremely poor example of workplace leadership. Not only are they fairly ignorant when it comes to how to run a services oriented business properly, but they also don't really grasp the concept of customer service, which is apparent in the conduct of the other employees. It's a shame, but if I were gonna spend my time and money in the Harborcreek area I'd go somewhere else because the employees at Bootleggers are that bad!!!!

0
★☆☆☆☆

Bootleggers is a really nice bar with great seating, a nice restaurant area, and a good Television setup for watching games or playing one of the bars many in-house games (Texas Hold'em and Trivia). It's just a shame that the owners have hired an incompetent staff to run such a nice place. The service, especially at the bar, is painfully slow! I've watched people come in and wait for over 10 minutes to get served while the bartender is talking to friends. That's not a onetime, isolated incident either; it's pretty standard for Bootleggers. Of course, if you had a strong managerial staff then the problems with the servers could be fixed, but that's not the case here. The management team they employ is an extremely poor example of workplace leadership. Not only are they fairly ignorant when it comes to how to run a services oriented business properly, but they also don't really grasp the concept of customer service, which is apparent in the conduct of the other employees. It's a shame, but if I were gonna spend my time and money in the Harborcreek area I'd go somewhere else because the employees at Bootleggers are that bad!!!!

Pros: Nice Building/Amenities

Cons: One of the worst group of employees in Erie!!!!

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This is a good place to get wings, a frosted mug of beer, and to listen to a local band. They have music all the time and even karaoke Wednesdays if you've had enough to drink and want to try it out yourself.

4
★★★★☆

This is a good place to get wings, a frosted mug of beer, and to listen to a local band. They have music all the time and even karaoke Wednesdays if you've had enough to drink and want to try it out yourself.

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