Paoli Diner

★★★☆☆
2.8 5
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Bad food AND bad service! When I complained the manager tried to charge me full price. Then he went to the table to examine what exactly had and had not been eaten...and charged me full price even though the kids didn't get their dessert because I was so ticked I just wanted to leave at that point. Low class operation...I will never go back.

1
★☆☆☆☆

Bad food AND bad service! When I complained the manager tried to charge me full price. Then he went to the table to examine what exactly had and had not been eaten...and charged me full price even though the kids didn't get their dessert because I was so ticked I just wanted to leave at that point. Low class operation...I will never go back.

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My family loves to go to the Paoli Diner anytime, breakfast, lunch, and dinner! The greek food is fantastic, and the breakfast is always yummy... just beware that "Fresh Strawberries" on the menu for the waffles and pancakes means "fresh out of the can with lots of sugar syrup" But we love it anyway!!

4
★★★★☆

My family loves to go to the Paoli Diner anytime, breakfast, lunch, and dinner! The greek food is fantastic, and the breakfast is always yummy... just beware that "Fresh Strawberries" on the menu for the waffles and pancakes means "fresh out of the can with lots of sugar syrup" But we love it anyway!!

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Met some friends here and had a great experience. Great club sandwich, good soup, and the prices were comparable to any other diner. The service was better than most diners I've been to.

4
★★★★☆

Met some friends here and had a great experience. Great club sandwich, good soup, and the prices were comparable to any other diner. The service was better than most diners I've been to.

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Great food, great prices and the staff are fast and friendly. You will always find different to try here and their food has always been good. Have not yet had a bad meal here.

4
★★★★☆

Great food, great prices and the staff are fast and friendly. You will always find different to try here and their food has always been good. Have not yet had a bad meal here.

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10/08

The first experience at the Paoli Diner was most unpleasant. I ordered fish which had to be sent back 2 times and never was edible (strange flavor and gelatinous texture). The waitress, although very sweet, didn't get our orders right and never did bring the rolls and butter that was supposed to come with our dishes.

The worst thing though was that I was charged for the side dishes that came with the fish and the Manager berated me for asking why I was being charged at all.

Most high quality restaurants would be apologetic and certainly not charge a thing. In fact they might even go so far as to give you a credit for another visit. The Manager said so rudely to me "how am I supposed to make money?!" Apparently he needed that $5.30 more that he needed repeat, satisfied customers.

We'll never go back and are telling everyone we can.

0
★☆☆☆☆

10/08

The first experience at the Paoli Diner was most unpleasant. I ordered fish which had to be sent back 2 times and never was edible (strange flavor and gelatinous texture). The waitress, although very sweet, didn't get our orders right and never did bring the rolls and butter that was supposed to come with our dishes.

The worst thing though was that I was charged for the side dishes that came with the fish and the Manager berated me for asking why I was being charged at all.

Most high quality restaurants would be apologetic and certainly not charge a thing. In fact they might even go so far as to give you a credit for another visit. The Manager said so rudely to me "how am I supposed to make money?!" Apparently he needed that $5.30 more that he needed repeat, satisfied customers.

We'll never go back and are telling everyone we can.

Pros: Parking is nice, the building is nice

Cons: The nice things are overshadowed by the poor food and nasty treatment

 

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