Weaver & Reckner Dental Assoc

★★★☆☆
  • 815 Maplewood Dr # A

    Harleysville, PA 19438

    Map & Directions
  • 215-723-1109

About Weaver & Reckner Dental Assoc

Categories

Health & Medical

Health & Medical
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3.0 2
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Office Managers need to work better with the PAITENTS (a person who is under Medical care or treatment) We are not just a payment/pay check. It seems all they do is worry about being right. I guess they need to pay for the new building some how!!
. After checking with the office manager about work that did not need to be done right away she advised me it was covered under our insurance. After they did the work they learned that it was not covered at that time. The work could have waited a few months and there would not have been no cost to me. After speaking with the office manager (and doctors) they told me I'm sorry it was my mistake and that I should have waited to have the work done. I guess after the office manager checked and found out she was wrong the blame game started. They would not even except a payment plan. She wanted half now and the other half in a few days., Well guess what? They ended up sending it to a collection agency with out realizing CUSTOMERS make a business better. Good luck collecting the few dollar mistake!!!!!!!!

1
★☆☆☆☆

Office Managers need to work better with the PAITENTS (a person who is under Medical care or treatment) We are not just a payment/pay check. It seems all they do is worry about being right. I guess they need to pay for the new building some how!!
. After checking with the office manager about work that did not need to be done right away she advised me it was covered under our insurance. After they did the work they learned that it was not covered at that time. The work could have waited a few months and there would not have been no cost to me. After speaking with the office manager (and doctors) they told me I'm sorry it was my mistake and that I should have waited to have the work done. I guess after the office manager checked and found out she was wrong the blame game started. They would not even except a payment plan. She wanted half now and the other half in a few days., Well guess what? They ended up sending it to a collection agency with out realizing CUSTOMERS make a business better. Good luck collecting the few dollar mistake!!!!!!!!

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Business Response:

We are sorry to hear this patient feels this way. At out practice, we work very hard with our patients to be sure they understand the treatment they need as well as the fees that will be involved. We value good communication and always attempt to help patients gain the most from their own insurance policies, becauese we know it can sometimes be confusing. Our office will always work out acceptable financial arrangements with each patient. We hope that this patient finds a dental office they are comfortable with as maintaining good dental care is our most important goal.
.

When visiting family in Harleysville, I brook a tooth while biting down on an apple of all things. Well Dr. Weaver took care of me. I can't thank him enough. Your great!!

5
★★★★★

When visiting family in Harleysville, I brook a tooth while biting down on an apple of all things. Well Dr. Weaver took care of me. I can't thank him enough. Your great!!

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1 out of 1 people found this review helpful.

More about Weaver & Reckner Dental Assoc

Check ups to advanced care for the entire family. We provide a patient-centered experience that is timely, efficient, and caringβ??superior dental care that exceeds patient expectations. Affiliations: American Dental Association (ADA), Academy of General Dentistry (AGD), American Academy of Cosmetic Dentistry (AACD)

 

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