D R Distributing

★☆☆☆☆

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Nice young lady came by today to offer 'free one room carpet cleaning'. I signed up. Then via the small print of their flier I noticed that she failed to mention that they would also try to sell you a vacuum cleaner (Kirby) during the cleaning. I also checked with the Better-Business-Bureau and they have this company listed as "Unsatisfactory". I called the company to cancel the appointment and the receptionist hung up on me!.

I have two recommendations: 1- Don't use these guys. 2- Young lady, you have a long future before you, try to get a better company to work for.

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★☆☆☆☆

Nice young lady came by today to offer 'free one room carpet cleaning'. I signed up. Then via the small print of their flier I noticed that she failed to mention that they would also try to sell you a vacuum cleaner (Kirby) during the cleaning. I also checked with the Better-Business-Bureau and they have this company listed as "Unsatisfactory". I called the company to cancel the appointment and the receptionist hung up on me!.

I have two recommendations: 1- Don't use these guys. 2- Young lady, you have a long future before you, try to get a better company to work for.

Cons: Rude and deceptive

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About two months ago, DR Distributing came to my door to sell me a Kirby vacuum. When I placed my order I was given up to 3 days to cancel my order and they took my old vacuum to donate it.

I canceled my order the day after I had placed it and someone came to my house and picked up the Kirby. My first mistake was giving the Kirby back before getting my vacuum. And we are now two months down the road and I am still fighting with them to send someone from Lancaster to York to return my vacuum. Every time I talked to someone, they tell me I can come to their office and pick it up. It is not my responsibiliy to pick that vacuum up! I was even told by the owner himself that someone would drop it off, and that was two and a half weeks ago.

0
★☆☆☆☆

About two months ago, DR Distributing came to my door to sell me a Kirby vacuum. When I placed my order I was given up to 3 days to cancel my order and they took my old vacuum to donate it.

I canceled my order the day after I had placed it and someone came to my house and picked up the Kirby. My first mistake was giving the Kirby back before getting my vacuum. And we are now two months down the road and I am still fighting with them to send someone from Lancaster to York to return my vacuum. Every time I talked to someone, they tell me I can come to their office and pick it up. It is not my responsibiliy to pick that vacuum up! I was even told by the owner himself that someone would drop it off, and that was two and a half weeks ago.

Pros: NONE

Cons: I have no vacuum now!

 

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