L'Oca

★★☆☆☆
  • 2025 Fairmount Ave

    Philadelphia, PA 19130

    Map & Directions
  • 215-769-0316

About L'Oca

Food

Food
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2.0 4
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This used to be a good restaurant - but something changed. We went there with two bottles of wine and after we finished the first (during appetizers) we never saw the waiter again. The person who dropped the food off for our main course literally dropped it off and ran. Our server was nowhere in sight for the rest of the meal, which we had to eat without anything to drink. And the food wasn't all that good - the seafood was actually undercooked. We would have sent it back if our server had actually appeared again. The table next to us sent an entree back twith their server three times. I finally had to go to the back of the restaurant to try to find our server, who didn't even apologize for leaving us alone for an hour, then had the gall to ask us if we would like dessert. What happened to this restaurant?

0
★☆☆☆☆

This used to be a good restaurant - but something changed. We went there with two bottles of wine and after we finished the first (during appetizers) we never saw the waiter again. The person who dropped the food off for our main course literally dropped it off and ran. Our server was nowhere in sight for the rest of the meal, which we had to eat without anything to drink. And the food wasn't all that good - the seafood was actually undercooked. We would have sent it back if our server had actually appeared again. The table next to us sent an entree back twith their server three times. I finally had to go to the back of the restaurant to try to find our server, who didn't even apologize for leaving us alone for an hour, then had the gall to ask us if we would like dessert. What happened to this restaurant?

Pros: None now

Cons: Awful service, poorly cooked food

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Our party of 8 arrived to a half-empty restaurant on a Saturday night. Our waiter promptly opened our wine and presented us with menus that had very little in common with the one posted on the L'Oca website. He then proceeded to tell us that they had run out of steak and chicken (it was only 8:00) and offered limited alternatives. Although some were disappointed, we placed orders for salads, pasta and seafood dishes. One of the women in the crowd has severe gluten, dairy and seafood allergies and had confirmed the availability of gluten free pasta in advance. Since the only meat dish available was "rabbit" (not quite to her liking), and the only gluten pasta dish offered on the menu was accompanied by a cheese topping, she requested that the pasta be made plain with other toppings on the side. The waiter (an innocent party) asked the chef and came back to say that there would be no changes to anything on the menu - take it or leave it. I then spoke directly to the assistant chef (the chefs english is evidently limited) who said he would make an exception. However, a few minutes later the waiter returned to the table to say that the chef was still refusing to prepare a plain bowl of pasta. We told the waiter that we would have to leave rather than have one of our party unable to eat, and the waiter said that the chef wouldnt budge. So we stood up and left. As we exited the door located by the kitchen area the chef began shouting at us to "go away" and "get out". The entire experience was surreal and almost funny in retrospect, and luckily there are plenty of other restaurants in center city to choose from (we ended up going to The Palm due to the late hour). This is the first restaurant review I have ever written and the message is STAY AWAY!!

0
★☆☆☆☆

Our party of 8 arrived to a half-empty restaurant on a Saturday night. Our waiter promptly opened our wine and presented us with menus that had very little in common with the one posted on the L'Oca website. He then proceeded to tell us that they had run out of steak and chicken (it was only 8:00) and offered limited alternatives. Although some were disappointed, we placed orders for salads, pasta and seafood dishes. One of the women in the crowd has severe gluten, dairy and seafood allergies and had confirmed the availability of gluten free pasta in advance. Since the only meat dish available was "rabbit" (not quite to her liking), and the only gluten pasta dish offered on the menu was accompanied by a cheese topping, she requested that the pasta be made plain with other toppings on the side. The waiter (an innocent party) asked the chef and came back to say that there would be no changes to anything on the menu - take it or leave it. I then spoke directly to the assistant chef (the chefs english is evidently limited) who said he would make an exception. However, a few minutes later the waiter returned to the table to say that the chef was still refusing to prepare a plain bowl of pasta. We told the waiter that we would have to leave rather than have one of our party unable to eat, and the waiter said that the chef wouldnt budge. So we stood up and left. As we exited the door located by the kitchen area the chef began shouting at us to "go away" and "get out". The entire experience was surreal and almost funny in retrospect, and luckily there are plenty of other restaurants in center city to choose from (we ended up going to The Palm due to the late hour). This is the first restaurant review I have ever written and the message is STAY AWAY!!

Pros: Excellent waiter

Cons: Miserable Chef

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IT IS MAY 10, 2010 - 3 years after we wrote rave review. We have spent ALOT of money on food at this neighborhood resturant since it opened. It was our favorite place in the neighborhood. We took all our guests there, etc. This staff used to be friendly, warm and attentive. It is nothing like when it opened. We were ignored when we walked in. And it wasn't like they were busy...4 other people. The chef recognized us and got the waiter's attention. I went to get the waiter because it had been a while and he had not taken our order. He said he was busy! I hope they wake up..it .has to be new management or owners. It nothing like when it opened - except the chef...he is still there and doing a superb job!

0
★☆☆☆☆

IT IS MAY 10, 2010 - 3 years after we wrote rave review. We have spent ALOT of money on food at this neighborhood resturant since it opened. It was our favorite place in the neighborhood. We took all our guests there, etc. This staff used to be friendly, warm and attentive. It is nothing like when it opened. We were ignored when we walked in. And it wasn't like they were busy...4 other people. The chef recognized us and got the waiter's attention. I went to get the waiter because it had been a while and he had not taken our order. He said he was busy! I hope they wake up..it .has to be new management or owners. It nothing like when it opened - except the chef...he is still there and doing a superb job!

Pros: FOOD

Cons: SERVICE!!!

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went here on a busy saturday night and we sat outside at the cute street cafe tables. service was fast and attentive and very helpful at interpreting the italian language items on the menu. pastas are fresh, delicious, and authentic. I had an artichoke souffle type app (yum) and a traditional pasta dish with anchovy and onions--they were not kidding about the onion--but it was rich, hearty and very delicious. stracciatella (choc chip) gelato for dessert was good and "lighter." It's BYOB and the prices are quite reasonable. very local place with neighbors who are walking their dogs or babies (or both) stopping to chat w/ diners. Highly recommended for imaginative Italian comfort food in a casual energetic setting. you can't make a reservation, but it didn't seem to matter when we went, although we were a bit on the early side (7 or 7.30 I think).

2
★★★★★

went here on a busy saturday night and we sat outside at the cute street cafe tables. service was fast and attentive and very helpful at interpreting the italian language items on the menu. pastas are fresh, delicious, and authentic. I had an artichoke souffle type app (yum) and a traditional pasta dish with anchovy and onions--they were not kidding about the onion--but it was rich, hearty and very delicious. stracciatella (choc chip) gelato for dessert was good and "lighter." It's BYOB and the prices are quite reasonable. very local place with neighbors who are walking their dogs or babies (or both) stopping to chat w/ diners. Highly recommended for imaginative Italian comfort food in a casual energetic setting. you can't make a reservation, but it didn't seem to matter when we went, although we were a bit on the early side (7 or 7.30 I think).

Pros: great food, BYOB, excellent service

Cons: maybe that you can't make a reservation?

 

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