Valley Oral Maxillofacial Surg

★☆☆☆☆
  • 401 Adams Ave Ste 100

    Scranton, PA 18510

    Map & Directions
  • 570-346-7301

About Valley Oral Maxillofacial Surg

Categories

Health & Medical

Health & Medical
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the office staff were extremely and unprofessional rude. did i mention unprofessional? they decided the day before my scheduled appointment that they were not going to allow me to be seen, because my insurance was paying other clients' claims late. so after receiving a full mailbox message when contacting me through voicemail, they decided that one unsuccessful attempt was good enough. so after driving 45 minutes to the office, we had to wait 40 minutes before even filling out forms. after the forms were complete and handed back in, we were told we "would be an issue." you would think that because they tried to call the day before and didn't get me, that they would be expecting us? stuff happens, and insurances change. my problem is the way their office staff handled the situation. have a heart people, there's no reason to be rude about it!!!! bottom line, i walked out of there more annoyed than anything, and will not recommend them to anyone, based on their lack of professionalism.

1
★☆☆☆☆

the office staff were extremely and unprofessional rude. did i mention unprofessional? they decided the day before my scheduled appointment that they were not going to allow me to be seen, because my insurance was paying other clients' claims late. so after receiving a full mailbox message when contacting me through voicemail, they decided that one unsuccessful attempt was good enough. so after driving 45 minutes to the office, we had to wait 40 minutes before even filling out forms. after the forms were complete and handed back in, we were told we "would be an issue." you would think that because they tried to call the day before and didn't get me, that they would be expecting us? stuff happens, and insurances change. my problem is the way their office staff handled the situation. have a heart people, there's no reason to be rude about it!!!! bottom line, i walked out of there more annoyed than anything, and will not recommend them to anyone, based on their lack of professionalism.

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