A-1 Family Dental CARE PC

★★★★☆
  • 8539 Bustleton Ave

    Philadelphia, PA 19152

    Map & Directions
  • 215-342-5740

3.7333 15
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The administrative assistant was very helpful and friendly, and the Dentist explained terms to me very simply and easily. I was very nervous on my first visit and they eased my worries.

5
★★★★★

The administrative assistant was very helpful and friendly, and the Dentist explained terms to me very simply and easily. I was very nervous on my first visit and they eased my worries.

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Having a root canal done with Dr. George was the best root canal experience I've ever had. I could go back to work straight after root canal and never had pain again. I would recommend Dr. George to anyone needing a root canal. He is the best!!!

5
★★★★★

Having a root canal done with Dr. George was the best root canal experience I've ever had. I could go back to work straight after root canal and never had pain again. I would recommend Dr. George to anyone needing a root canal. He is the best!!!

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I went in to meet Dr. Bandelac for a second opinion on my dental procedure as his office was providing free consultation. I was not sure if I required the procedure that was suggested by my dentist as he was pretty vague about it. I reached Dr. Bandelac's office 10-15 mins before my appointment and was glad to find that he was ready to see me as he was already done with the previous appointment. He performed a quick review of my xray and took a good look at my teeth. He was really patient with me, explained properly about my condition and suggested an alternative procedure to the one, which my dentist had suggested. I came out pretty relieved after my visit to him. I got my dentist to change my procedure and found out that the new procedure suggested by Dr. Bandelac was also less expensive. I will switch to Dr. Bandelac after completion of my current procedure, as he is so much better than my current dentist.

5
★★★★★

I went in to meet Dr. Bandelac for a second opinion on my dental procedure as his office was providing free consultation. I was not sure if I required the procedure that was suggested by my dentist as he was pretty vague about it. I reached Dr. Bandelac's office 10-15 mins before my appointment and was glad to find that he was ready to see me as he was already done with the previous appointment. He performed a quick review of my xray and took a good look at my teeth. He was really patient with me, explained properly about my condition and suggested an alternative procedure to the one, which my dentist had suggested. I came out pretty relieved after my visit to him. I got my dentist to change my procedure and found out that the new procedure suggested by Dr. Bandelac was also less expensive. I will switch to Dr. Bandelac after completion of my current procedure, as he is so much better than my current dentist.

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Best Dentist in whole County... very user friendly and available

5
★★★★★

Best Dentist in whole County... very user friendly and available

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The administrative assistant was very helpful and friendly, and the Dentist explained terms to me very simply and easily. I was very nervous on my first visit and they eased my worries

5
★★★★★

The administrative assistant was very helpful and friendly, and the Dentist explained terms to me very simply and easily. I was very nervous on my first visit and they eased my worries

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This office is horrible! I was seen in January 2010 for what was scheduled to be a cleaning and check of a tooth. I arrived an hour early for my appt. and was not seen for 2.5 hours. Apparently my insurance had the wrong birthday for me however they did not tell me until I had been there for 1.5 hours. The office manager pulls me in the office to tell me that I had a balance that had already been paid by my insurance in 2008 and then said that I could be seen but no work would be done because of the birthdate even after I had the problem fixed.

This office is not on the ball at all!!! The copay that I paid that day was posted to the wrong account. I wll be sticking with the Loretto office ( my original office) they are much cleaner and respectful.

2
★★☆☆☆

This office is horrible! I was seen in January 2010 for what was scheduled to be a cleaning and check of a tooth. I arrived an hour early for my appt. and was not seen for 2.5 hours. Apparently my insurance had the wrong birthday for me however they did not tell me until I had been there for 1.5 hours. The office manager pulls me in the office to tell me that I had a balance that had already been paid by my insurance in 2008 and then said that I could be seen but no work would be done because of the birthdate even after I had the problem fixed.

This office is not on the ball at all!!! The copay that I paid that day was posted to the wrong account. I wll be sticking with the Loretto office ( my original office) they are much cleaner and respectful.

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A-1 Family Dental is Extremely dirty! The Health Inspector needs to step in.
Management is incompetent! Unfriendly and does not understand English well. I have been charged for services not done and now they want to send them to collection. I contacted the main office in Fort Washington, P.A. the customer service rep. I had spoke with 7 months ago said the I will not be charged, but here it is several months later and I have collection after me. I guess she is incompetent as management at A1 family Dental. P.S. They extracted teeth that didn't need to be extracted and now I need Implants. Please stay away!!! You will deal with this company for a longtime and spend a lot of $just to get screwed! Tony Salivia is a good dentist out of all the dentist working there ,but others and management need to leave the dental business!

1
★☆☆☆☆

A-1 Family Dental is Extremely dirty! The Health Inspector needs to step in.
Management is incompetent! Unfriendly and does not understand English well. I have been charged for services not done and now they want to send them to collection. I contacted the main office in Fort Washington, P.A. the customer service rep. I had spoke with 7 months ago said the I will not be charged, but here it is several months later and I have collection after me. I guess she is incompetent as management at A1 family Dental. P.S. They extracted teeth that didn't need to be extracted and now I need Implants. Please stay away!!! You will deal with this company for a longtime and spend a lot of $just to get screwed! Tony Salivia is a good dentist out of all the dentist working there ,but others and management need to leave the dental business!

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I love the dentist and the dental assistants.very helpful,professional and very accomodating.BUT the office manager is clueless.I've been coordinating with him and with my dental insurance.CIGNA said they never receive a claim from them but the manager said he's been claiming all the bilss but they were denied.wtf...now I'm billed with $2400 and possible to screw my credit because of incompetence with the manager.8 have called him several times and he's not a big fan of the so called "return call".hopefully the owners will read this and do something abt it.

5
★★★★★

I love the dentist and the dental assistants.very helpful,professional and very accomodating.BUT the office manager is clueless.I've been coordinating with him and with my dental insurance.CIGNA said they never receive a claim from them but the manager said he's been claiming all the bilss but they were denied.wtf...now I'm billed with $2400 and possible to screw my credit because of incompetence with the manager.8 have called him several times and he's not a big fan of the so called "return call".hopefully the owners will read this and do something abt it.

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1 out of 1 people found this review helpful.

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I dont know how the office was in 2005-2008 but i went there a few days ago because I need my wisdom teeth pulled. I had no problems there. It was small and not exactly "high class" but they were nice to me. Im getting 2 teeth taken out in 2 days and am not worried about it at all.

3
★★★☆☆

I dont know how the office was in 2005-2008 but i went there a few days ago because I need my wisdom teeth pulled. I had no problems there. It was small and not exactly "high class" but they were nice to me. Im getting 2 teeth taken out in 2 days and am not worried about it at all.

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I have no complaints w/ this dental facility. They are very clean and the dentist there know what theyre doing. I see Dr. Xiu Lee and he is absolutely the BEST!!! He knows exactly whats in the best interest for his patient.

5
★★★★★

I have no complaints w/ this dental facility. They are very clean and the dentist there know what theyre doing. I see Dr. Xiu Lee and he is absolutely the BEST!!! He knows exactly whats in the best interest for his patient.

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0 out of 1 people found this review helpful.

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I have visited A-1 and I cant complain. THEY HAVE CHANGED THE OFFICE FURNITURE SO THAT IS A PLUS. I HAVE NEVER HAD A PROBLEM WITH THE RECEPTIONIST. ONE OF THE GIRLS THERE IN PARTICULAR HAS ALWAYS HELPED ME OUT IF I HAD QUESTIONS OR CONCERNS. MY SON FEELS VERY COMFORTABLE THERE. I HAD A PRE EXISTING PROBLEM WITH A FORMER DENTIST AND I HAD WENT TO A-1 TO GET A SECOND OPINION. I ENDED UP SWITCHING OVER TO A-1. IF IT WAS NOT SO GREAT IN THE PAST ITS ALOT BETTER NOW AND I FEEL COMFORTABLE ENOUGH WITH THEM TO STAY

4
★★★★☆

I have visited A-1 and I cant complain. THEY HAVE CHANGED THE OFFICE FURNITURE SO THAT IS A PLUS. I HAVE NEVER HAD A PROBLEM WITH THE RECEPTIONIST. ONE OF THE GIRLS THERE IN PARTICULAR HAS ALWAYS HELPED ME OUT IF I HAD QUESTIONS OR CONCERNS. MY SON FEELS VERY COMFORTABLE THERE. I HAD A PRE EXISTING PROBLEM WITH A FORMER DENTIST AND I HAD WENT TO A-1 TO GET A SECOND OPINION. I ENDED UP SWITCHING OVER TO A-1. IF IT WAS NOT SO GREAT IN THE PAST ITS ALOT BETTER NOW AND I FEEL COMFORTABLE ENOUGH WITH THEM TO STAY

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This place should not be open. It is so nasty looking in their. They don't clean, it's past ghetto. The staff in their are very ingorant and unprofessional. I can't belive the dentist hired these people to work their.

1
★☆☆☆☆

This place should not be open. It is so nasty looking in their. They don't clean, it's past ghetto. The staff in their are very ingorant and unprofessional. I can't belive the dentist hired these people to work their.

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i took my 12 year old brother here to have a root canal he was afraid at first but he seen the asian dentist i dont know his name but he was very very friendly and understanding to my brothers fear of the dentist and kept stopping to make sure he was numbed enough and felt no pain, my brother said he is not afraid to go back to a dentist as long as its the same one... i think they are great there

5
★★★★★

i took my 12 year old brother here to have a root canal he was afraid at first but he seen the asian dentist i dont know his name but he was very very friendly and understanding to my brothers fear of the dentist and kept stopping to make sure he was numbed enough and felt no pain, my brother said he is not afraid to go back to a dentist as long as its the same one... i think they are great there

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I find that the office at a-1 is very unprofessional ! They are always in a hurry and rushing patients. I had a appointment for a abscess tooth on a wed, the office called me that morning and told me that they needed to cancel my appointment due to a emergency , okay that was fine i could deal with the pain 1 more day . my apt was now for Friday. I get to the office on Friday and the receptionist tells me the Dr has left due to an emergency, at this point i am furious,there is more than 1 dentist there and also why wasn't i called? After having a fit in the middle of the office, one of the other dentists agreed to see me.well he look at my mouth , sent me on my way with a very low dosage of amoxocillin. when sat came along i was in more pain than i could handle. I called another dentist that i was referred to by a friend. when the dentist checked my tooth he asked me what was going on ? I explained the situation and what medicine i was taking, he did say he could not pull my tooth because the tooth was abscess bad. but he also said i should never been given such a low dosage of antibiodics, it would do nothing. so he gave me a stronger antibiotic and something for pain.So i wasted all that money at A-1 dental and wasted money on medicine that would do nothing, then had to pay another dentist to take care of me as much as he could. I would never recommend this office to any one.

PROS: location
CONS: unprofesional staff and dentist

4
★★★★☆

I find that the office at a-1 is very unprofessional ! They are always in a hurry and rushing patients. I had a appointment for a abscess tooth on a wed, the office called me that morning and told me that they needed to cancel my appointment due to a emergency , okay that was fine i could deal with the pain 1 more day . my apt was now for Friday. I get to the office on Friday and the receptionist tells me the Dr has left due to an emergency, at this point i am furious,there is more than 1 dentist there and also why wasn't i called? After having a fit in the middle of the office, one of the other dentists agreed to see me.well he look at my mouth , sent me on my way with a very low dosage of amoxocillin. when sat came along i was in more pain than i could handle. I called another dentist that i was referred to by a friend. when the dentist checked my tooth he asked me what was going on ? I explained the situation and what medicine i was taking, he did say he could not pull my tooth because the tooth was abscess bad. but he also said i should never been given such a low dosage of antibiodics, it would do nothing. so he gave me a stronger antibiotic and something for pain.So i wasted all that money at A-1 dental and wasted money on medicine that would do nothing, then had to pay another dentist to take care of me as much as he could. I would never recommend this office to any one.

PROS: location
CONS: unprofesional staff and dentist

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Last year I had a toothache and went to A-1 Family Dental Care. The doctor advised me that I needed a root canal which she performed that day. Within a couple of days the tooth broke. I went back to see her and she stated she had to prep the tooth for a crown immediately, but
did not have the time and asked that I reschedule. When I came back to have the tooth prepped, she damaged the filling in the next tooth over accidentally. She repaired it but told me that it did not come out right and would have to be redone on the next visit. On the next visit, when I came to have the crown installed, I reminded her of the problem. She said it was fine and did not need to be redone. Within a couple of weeks, pieces of the filling began coming out and I felt a hole in the back of my tooth. I went back to see her, she replaced the filling and they tried to charge me an additional $75. To make matters worse, I still felt the same hole in the tooth. I refused to pay for this repair but did agree to pay the office visit copay. I then switched dentists. I ended up having to pay the new dentist to redo the work. In the meantime, I continued to have problems with the root canal. I was getting constant infections with severe pain. I ultimately went to an endodontist. He found a leak in the crown
and sealed the leak, but the infections continued. Recently the crown came off, along with one of the posts. The endodontist used this as an opportunity to do a complete retreatment of the root canal. Since the retreatment, I have not had any problem whatsoever. Unfortunately, I now need new posts installed in my tooth and a new crown. This will cost me an additional $700.00. I have already spent a fortune on this tooth since A-1 Family Dental did the root canal. Their work was extremely inferior. I also found the staff to be very unfriendly and always hurried. There are seven dentists in the practice and it operates like a zoo. I would most certainly never use this practice again nor would

1
★☆☆☆☆

Last year I had a toothache and went to A-1 Family Dental Care. The doctor advised me that I needed a root canal which she performed that day. Within a couple of days the tooth broke. I went back to see her and she stated she had to prep the tooth for a crown immediately, but
did not have the time and asked that I reschedule. When I came back to have the tooth prepped, she damaged the filling in the next tooth over accidentally. She repaired it but told me that it did not come out right and would have to be redone on the next visit. On the next visit, when I came to have the crown installed, I reminded her of the problem. She said it was fine and did not need to be redone. Within a couple of weeks, pieces of the filling began coming out and I felt a hole in the back of my tooth. I went back to see her, she replaced the filling and they tried to charge me an additional $75. To make matters worse, I still felt the same hole in the tooth. I refused to pay for this repair but did agree to pay the office visit copay. I then switched dentists. I ended up having to pay the new dentist to redo the work. In the meantime, I continued to have problems with the root canal. I was getting constant infections with severe pain. I ultimately went to an endodontist. He found a leak in the crown
and sealed the leak, but the infections continued. Recently the crown came off, along with one of the posts. The endodontist used this as an opportunity to do a complete retreatment of the root canal. Since the retreatment, I have not had any problem whatsoever. Unfortunately, I now need new posts installed in my tooth and a new crown. This will cost me an additional $700.00. I have already spent a fortune on this tooth since A-1 Family Dental did the root canal. Their work was extremely inferior. I also found the staff to be very unfriendly and always hurried. There are seven dentists in the practice and it operates like a zoo. I would most certainly never use this practice again nor would

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