Saucon True Value

★★★★★

Home & Garden

Home & Garden
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Black & Decker

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Rhetech Inc

416 S 4th St Coopersburg, PA

4.5 2
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* I am not related to anyone at, nor have any business affiliation with, this store. *
I can't say enough about the outstanding customer service I receive at Saucon True Value hardware store in Hellertown. Every time I have gone in with a problem, the staff has helped me find the easiest, most effective solution. Perhaps even more important, they spend the time to explain how it should be done. 2 of the staff in particular - Rod (who is particularly awesome) and Ken - have helped me so much that I have been able to do some repairs myself and thus save labor $. I just finished installing a bracket in a corner that 3 different handymen had told me would require extra bracing, or installed at a different angle, or some other more complicated solution. Turned out that I just needed a longer screw in order to catch the wood in the corner. If they don't have what I need, they will direct me to one of the larger hardware stores. I find their total attention to customer satisfaction refreshing. I would also like to note that I have always been treated with respect (sometimes humorous), despite being a female with enough hardware knowledge to get myself in trouble.

5
★★★★★

* I am not related to anyone at, nor have any business affiliation with, this store. *
I can't say enough about the outstanding customer service I receive at Saucon True Value hardware store in Hellertown. Every time I have gone in with a problem, the staff has helped me find the easiest, most effective solution. Perhaps even more important, they spend the time to explain how it should be done. 2 of the staff in particular - Rod (who is particularly awesome) and Ken - have helped me so much that I have been able to do some repairs myself and thus save labor $. I just finished installing a bracket in a corner that 3 different handymen had told me would require extra bracing, or installed at a different angle, or some other more complicated solution. Turned out that I just needed a longer screw in order to catch the wood in the corner. If they don't have what I need, they will direct me to one of the larger hardware stores. I find their total attention to customer satisfaction refreshing. I would also like to note that I have always been treated with respect (sometimes humorous), despite being a female with enough hardware knowledge to get myself in trouble.

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Brand new store. Moderate size, took former location of midsize grocery store. Nice selection of everything needed to finish a project without having to make a trek to the mad house that is the big box hardware chains. Very knowledgeable and helpful staff.

4
★★★★☆

Brand new store. Moderate size, took former location of midsize grocery store. Nice selection of everything needed to finish a project without having to make a trek to the mad house that is the big box hardware chains. Very knowledgeable and helpful staff.

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