Pied Piper Diner

★★★☆☆

About Pied Piper Diner

Categories
Hours
Mon. - Thu., Sun. 6am - 9pm;Fri. - Sat. 6am - 10pm

Food

Food
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3.0 3
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Flyfisher posted on 09/30/2012
Rating & Review:

Always looking for new restaurants, the Pied Piper had an unusual exterior/facade, so my wife & I went for Brunch on Sun., Sept. 30, 2012.

The dining experience was disappointing, at best. The seating host, a young Asian girl, should be retrained in customer relations because when I asked her about the wait before being seated, she was interrupted by the cashier, a not-so-knowledgable young girl who couldn't do a transaction, so the host ignored me, fixed the problem, then went into the kitchen (!!!), ignoring me again, came out & headed into a different direction when I stopped her & insisted on an answer from her. She was obviously VOID of customer appreciation.

But wait ..... it got WORSE!! We opted to sit @ counter (not normal for us), where 3 couples (including us) waited to place orders. Finally a young man came & took not 3 orders, but only 1!! Later 2 different waitresses took the orders for the other 2 couples. The wait staff, in general, were amatuerish & inexperienced & it showed. They were in a constant, near frantic motion but achieved little due to their wasteful,inefficient & repeated trips to their tables (serving 1 item @ time instead of multi-tasking). And oh yes, the wait staff had duties all over the restaurant, instead of a designated area. It was exasperating watching such hard but wasteful effort.

From the outside the place looks large but once inside, it is very small. So much for impressive facades. My Monte Cristo sandwich was good but my wife's scrambled eggs were done on only one side. In case you didn't guess, we won't go back.

1
★☆☆☆☆

Flyfisher posted on 09/30/2012
Rating & Review:

Always looking for new restaurants, the Pied Piper had an unusual exterior/facade, so my wife & I went for Brunch on Sun., Sept. 30, 2012.

The dining experience was disappointing, at best. The seating host, a young Asian girl, should be retrained in customer relations because when I asked her about the wait before being seated, she was interrupted by the cashier, a not-so-knowledgable young girl who couldn't do a transaction, so the host ignored me, fixed the problem, then went into the kitchen (!!!), ignoring me again, came out & headed into a different direction when I stopped her & insisted on an answer from her. She was obviously VOID of customer appreciation.

But wait ..... it got WORSE!! We opted to sit @ counter (not normal for us), where 3 couples (including us) waited to place orders. Finally a young man came & took not 3 orders, but only 1!! Later 2 different waitresses took the orders for the other 2 couples. The wait staff, in general, were amatuerish & inexperienced & it showed. They were in a constant, near frantic motion but achieved little due to their wasteful,inefficient & repeated trips to their tables (serving 1 item @ time instead of multi-tasking). And oh yes, the wait staff had duties all over the restaurant, instead of a designated area. It was exasperating watching such hard but wasteful effort.

From the outside the place looks large but once inside, it is very small. So much for impressive facades. My Monte Cristo sandwich was good but my wife's scrambled eggs were done on only one side. In case you didn't guess, we won't go back.

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Good food and good prices.. Never had bad service. We sometimes show up with large parties with no prior notice and the staff is always more then happy to find room for us. Breakfast specials during the week are hard to beat and in this economy The Pied Piper makes it easy and affordable to eat out alone or for families on a budget..
Thanks to the owners & staff for all you do!!

4
★★★★☆

Good food and good prices.. Never had bad service. We sometimes show up with large parties with no prior notice and the staff is always more then happy to find room for us. Breakfast specials during the week are hard to beat and in this economy The Pied Piper makes it easy and affordable to eat out alone or for families on a budget..
Thanks to the owners & staff for all you do!!

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So glad to see they renovated and reopened this diner. Food was good, service was good and price was good. Just what the area needs. The menu gives you all the variety you could want.

4
★★★★☆

So glad to see they renovated and reopened this diner. Food was good, service was good and price was good. Just what the area needs. The menu gives you all the variety you could want.

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