Spa #1 Nails

★★★★☆
  • 1109 Main St

    Warrington, PA 18976

    Map & Directions
  • 215-343-3002

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I was just at Spa #1 nails, getting a pedicure with my family when a lady comes up to me and tells me that I can't get the full pedicure treatment because I have something on my legs and she thought it was not safe. As I told her over and over again I have been here before, many times, nothing has ever happened and that it was ok. But she was not listening to me. This has never happened to me before here and it never will. I advise you if you don't want to be criticized, do not go here.

1
★☆☆☆☆

I was just at Spa #1 nails, getting a pedicure with my family when a lady comes up to me and tells me that I can't get the full pedicure treatment because I have something on my legs and she thought it was not safe. As I told her over and over again I have been here before, many times, nothing has ever happened and that it was ok. But she was not listening to me. This has never happened to me before here and it never will. I advise you if you don't want to be criticized, do not go here.

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I agree with previous reviewers. Salon is very nice and clean but?
The owner is extremely rude and very unpleasant person to deal with. I had very similar situation that other people describe. I would never go there again. The owner learned how to charge premium prices, but doesn??t know how treat customers. If you respect yourself please find another salon?

1
★☆☆☆☆

I agree with previous reviewers. Salon is very nice and clean but?
The owner is extremely rude and very unpleasant person to deal with. I had very similar situation that other people describe. I would never go there again. The owner learned how to charge premium prices, but doesn??t know how treat customers. If you respect yourself please find another salon?

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I had a terrible experience this weekend with Spa One Nails in Warrington, PA. On Thursday I had a gel manicure ($28.00 plus tip). On Friday, the fingernail polish peeled back from one of the nails. The salon has a sign posted in numerous locations stating that they want their customers to be "110 % satisfied" and to come back within 48 hours if you experience a problem. I did go back on Friday. The owner did fix my nail, but only after speaking very rudely to me and accusing me of banging my nail on something. On Sunday another nail peeled back and the polish came off completely. I went back to the salon and this time the owner was even more rude and exhibited the sam dominating behavior that the other reviewer mentioned. I, too, was almost in tears, and left. this salon is very clean and beautifully decorated. However, the customer service is very poor and I will never go back.

1
★☆☆☆☆

I had a terrible experience this weekend with Spa One Nails in Warrington, PA. On Thursday I had a gel manicure ($28.00 plus tip). On Friday, the fingernail polish peeled back from one of the nails. The salon has a sign posted in numerous locations stating that they want their customers to be "110 % satisfied" and to come back within 48 hours if you experience a problem. I did go back on Friday. The owner did fix my nail, but only after speaking very rudely to me and accusing me of banging my nail on something. On Sunday another nail peeled back and the polish came off completely. I went back to the salon and this time the owner was even more rude and exhibited the sam dominating behavior that the other reviewer mentioned. I, too, was almost in tears, and left. this salon is very clean and beautifully decorated. However, the customer service is very poor and I will never go back.

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Part 1 of review:\r
I am 14 years old, but this is old enough to know that an experience at a nail salon should be relaxing and enjoyable. My experience at Spa #1 Nails, however, was none of these. \r
On Good Friday, my mom decided to

3
★★★★★

Part 1 of review:\r
I am 14 years old, but this is old enough to know that an experience at a nail salon should be relaxing and enjoyable. My experience at Spa #1 Nails, however, was none of these. \r
On Good Friday, my mom decided to

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I have been going to Yvonne at SPA #1 NAILS for 3 years. She does the best Gel nails I have ever seen. I am a Hair Salon owner with a cosmetology license so I can do nails, and I know how to do nails. Our salon does not offer nail services

3
★★★★★

I have been going to Yvonne at SPA #1 NAILS for 3 years. She does the best Gel nails I have ever seen. I am a Hair Salon owner with a cosmetology license so I can do nails, and I know how to do nails. Our salon does not offer nail services

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I have no words to really describe my experience in Spa One Nails today. Before going further I will have to say that I have never had any problems with the quality of work. And employees are always are friendly. However, Ivonne's husband that often takes care of the front is very rude, inconsiderate, and emotionally dominating individual. He had absolutely no problem humiliating me today and what a shame. I've been salon's loyal customer for years and today's experience has insured that I will never think of this salon again for my beauty needs.

I have a baby so for me free time is so hard to come by hence I stopped by and made an appointment for 12:30 and even prepaid for my services. There were several times in the past when I made my appointment that when I came in I waited for 15 to 30 minutes before I was taken. There was also a time when I received a phone call from the salon 5 minutes before my scheduled time telling me that they are now backed up and cannot take me. This time I arrived for my appointment at 12:33. I happen to walk in right behind another customer. The girl that I was suppose to have my appointment with started to run water for pedicure. Ivonne's husband proceeded to stop her and told her to take care of the customer that I walked in with. When i pointed out that I had an appointment for 12:30 he said that I am 10 minutes late while pointing to the clock that was showing 12:34!!! He said i need to pick my nail polish color and sit down. It won't hurt me to wait. He walked away. Ivonne was taking care of the customer and while she was aware of everything that was transpiring she did not speak up and avoided any eye contact with me. Her customer was telling her that I was right. I only walked in 3 minutes late. Ivonne said nothing. I stood in the middle of the vestibule dumbfounded by what just took place. After about 3 minutes I asked Ivonne to please refund my money. I said that I was very insulted by the way her husband just treated me. Seeing that I am speaking to Ivonne her husband came out and proceeded to continue to argue with me. He did process my refund. When I walked out I was almost in tears.

When I first met this gentleman years ago he was considerate and intelligent. I cannot say what has happened to him that has driven him to be the way that he was but I do know that he is forgetting the golden rule about what makes a business successful. I will no longer ever refer another customer to them. I will never purchase a gift certificate. I will not ever use this salon under this management team. They lost all credibility in my eyes.

There are many salons in the area - specifically COCO Nails right up the street. As far as price goes - I paid $35 for my services at COCO Nails for what Spa One Nails charged $33. They give you much longer foot massage and even run your shoulders while you are drying your nails :)

1
★☆☆☆☆

I have no words to really describe my experience in Spa One Nails today. Before going further I will have to say that I have never had any problems with the quality of work. And employees are always are friendly. However, Ivonne's husband that often takes care of the front is very rude, inconsiderate, and emotionally dominating individual. He had absolutely no problem humiliating me today and what a shame. I've been salon's loyal customer for years and today's experience has insured that I will never think of this salon again for my beauty needs.

I have a baby so for me free time is so hard to come by hence I stopped by and made an appointment for 12:30 and even prepaid for my services. There were several times in the past when I made my appointment that when I came in I waited for 15 to 30 minutes before I was taken. There was also a time when I received a phone call from the salon 5 minutes before my scheduled time telling me that they are now backed up and cannot take me. This time I arrived for my appointment at 12:33. I happen to walk in right behind another customer. The girl that I was suppose to have my appointment with started to run water for pedicure. Ivonne's husband proceeded to stop her and told her to take care of the customer that I walked in with. When i pointed out that I had an appointment for 12:30 he said that I am 10 minutes late while pointing to the clock that was showing 12:34!!! He said i need to pick my nail polish color and sit down. It won't hurt me to wait. He walked away. Ivonne was taking care of the customer and while she was aware of everything that was transpiring she did not speak up and avoided any eye contact with me. Her customer was telling her that I was right. I only walked in 3 minutes late. Ivonne said nothing. I stood in the middle of the vestibule dumbfounded by what just took place. After about 3 minutes I asked Ivonne to please refund my money. I said that I was very insulted by the way her husband just treated me. Seeing that I am speaking to Ivonne her husband came out and proceeded to continue to argue with me. He did process my refund. When I walked out I was almost in tears.

When I first met this gentleman years ago he was considerate and intelligent. I cannot say what has happened to him that has driven him to be the way that he was but I do know that he is forgetting the golden rule about what makes a business successful. I will no longer ever refer another customer to them. I will never purchase a gift certificate. I will not ever use this salon under this management team. They lost all credibility in my eyes.

There are many salons in the area - specifically COCO Nails right up the street. As far as price goes - I paid $35 for my services at COCO Nails for what Spa One Nails charged $33. They give you much longer foot massage and even run your shoulders while you are drying your nails :)

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Business Response:

The whole incident was really a big misunderstanding. You did came back late by 10 minutes that day (not 3 minutes, our big clock on the wall was late and I showed you my cell phone clock with the correct time). Normally that wouldn't be a big problem when we are not extremely busy. That day, I did ask your tech to help fix up a couple nails for HER earlier customer that came back because she smudged her nails, a 5 minutes good deed (job). I did ask you to have a seat and wait WHILE I took over the task of the tech, I went to the back to fill up the pedicure chair with water so I can have you situated and enjoy the foot spa while she was finishing up with the customer. However, while I was in the back filling up the pedicure tub (cannot left it there unattended or water will overflow), you were already 'quite upset' at the front of the salon. I was very surprised with your reaction when I came out and tried to explain it to you but by then you were already too upset and wanted nothing more but your money back and to curse at me. So. I decided that silence is golden. In hindsight, I have to take big part of the responsibility for the lack of early communication in this incident.
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I have no words to really describe my experience in Spa One Nails today. Before going further I will have to say that I have never had any problems with the quality of work. And employees are always are friendly. However, Ivonne's

3
★★★★★

I have no words to really describe my experience in Spa One Nails today. Before going further I will have to say that I have never had any problems with the quality of work. And employees are always are friendly. However, Ivonne's

.

I have been going to nails salon for over 20 years and to this place for over 3 years and this is how I can sum it up:

- Biggest full service salon in the area.
- Upscale look and services without the upscale price tag.
- Specialized in (real) GEL nails and GEL Manicure.
- Largest selection of polishes (500+) and Gel lacquer (200+).
- This place is CLEAN, CLEAN and really CLEAN.

Check out their web site chock full of coupons for first and referrals customers...

5
★★★★★

I have been going to nails salon for over 20 years and to this place for over 3 years and this is how I can sum it up:

- Biggest full service salon in the area.
- Upscale look and services without the upscale price tag.
- Specialized in (real) GEL nails and GEL Manicure.
- Largest selection of polishes (500+) and Gel lacquer (200+).
- This place is CLEAN, CLEAN and really CLEAN.

Check out their web site chock full of coupons for first and referrals customers...

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.

After my first visit I must say I was impressed. The salon is very clean and comfortable. The staff was friendly and courteous. I had a wonderful manicure and pedicure with Lynn. The decor is very different from all of the other 'nail" salons in the area. I WILL be going there on a regular basis from now on. Be sure to mention the online promotion that fits for your visit.

4
★★★★☆

After my first visit I must say I was impressed. The salon is very clean and comfortable. The staff was friendly and courteous. I had a wonderful manicure and pedicure with Lynn. The decor is very different from all of the other 'nail" salons in the area. I WILL be going there on a regular basis from now on. Be sure to mention the online promotion that fits for your visit.

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.

This time of the year (Christmas) is when you need your nails to look at its best. And unfortunately, this is also the time when your nail tech will rush and won't be doing a good job.

Well, that's not the case with SPA #1 Nails. I am pretty new to the salon (only my second time) but they still take me in and the service is SO AWESOME that I am smiling all the way home... :)

I had a wonderful Hot stone pedicure and a new set of GEL nails (and I mean REAL Gel nails, not hybrid powder gel). Yvonne is so sweet and she is a real PRO. I learned while chatting with her that she have performed no less than 4,000 set of Gel nails in the past 3 years... IMPRESSIVE!

5
★★★★★

This time of the year (Christmas) is when you need your nails to look at its best. And unfortunately, this is also the time when your nail tech will rush and won't be doing a good job.

Well, that's not the case with SPA #1 Nails. I am pretty new to the salon (only my second time) but they still take me in and the service is SO AWESOME that I am smiling all the way home... :)

I had a wonderful Hot stone pedicure and a new set of GEL nails (and I mean REAL Gel nails, not hybrid powder gel). Yvonne is so sweet and she is a real PRO. I learned while chatting with her that she have performed no less than 4,000 set of Gel nails in the past 3 years... IMPRESSIVE!

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Ratings_icons Ratings_icons

.

This time of the year (Christmas) is when you need your nails to look at its best. And unfortunately, this is also the time when your nail tech will rush and won't be doing a good job.

Well, that's not the case with SPA #1 Nails. I am pretty new to the salon (only my second time) but they still take me in and the service is SO AWESOME that I am smiling all the way home... :)

I had a wonderful Hot stone pedicure and a new set of GEL nails (and I mean REAL Gel nails, not hybrid powder gel). Yvonne is so sweet and she is a real PRO. I learned while chatting with her that she have performed no less than 4,000 set of Gel nails in the past 3 years... IMPRESSIVE!

2
★★★★★

This time of the year (Christmas) is when you need your nails to look at its best. And unfortunately, this is also the time when your nail tech will rush and won't be doing a good job.

Well, that's not the case with SPA #1 Nails. I am pretty new to the salon (only my second time) but they still take me in and the service is SO AWESOME that I am smiling all the way home... :)

I had a wonderful Hot stone pedicure and a new set of GEL nails (and I mean REAL Gel nails, not hybrid powder gel). Yvonne is so sweet and she is a real PRO. I learned while chatting with her that she have performed no less than 4,000 set of Gel nails in the past 3 years... IMPRESSIVE!

Pros: Best Gel Nails

Cons: none

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The Biggest, nicest, cleanest, most relaxing, friendly staffs Nail Salon I ever seen (No kidding). They have over 500 named brands polishes, like OPI, Essie, Orly for you to choose.

Their Pedicure massage chairs are the most advanced and comfortable chairs I ever seen anywhere else. I learned one thing is that you should asked before sitting on a pedicure chair (if you are health conscious, like me): "Is your Pedi chair "Pipeless?" (meaning no pipe, no bacterias residing on the return pipe that can end up coming back to your tub when they fill up with water).

If you want Gel nails and Gel colors, like me, you have to make an appointment with Yvonne. The lady is so sweet, gently and attentive to details. She is really PERFECT!

2
★★★★★

The Biggest, nicest, cleanest, most relaxing, friendly staffs Nail Salon I ever seen (No kidding). They have over 500 named brands polishes, like OPI, Essie, Orly for you to choose.

Their Pedicure massage chairs are the most advanced and comfortable chairs I ever seen anywhere else. I learned one thing is that you should asked before sitting on a pedicure chair (if you are health conscious, like me): "Is your Pedi chair "Pipeless?" (meaning no pipe, no bacterias residing on the return pipe that can end up coming back to your tub when they fill up with water).

If you want Gel nails and Gel colors, like me, you have to make an appointment with Yvonne. The lady is so sweet, gently and attentive to details. She is really PERFECT!

Pros: Best GEL Nails and Mani/Pedicures

Cons: none

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This is probably the cleanest and most welcoming nail salon I ever seen. The decor is high class, the collection of nail polishes they have is unreal (maybe 400-500 bottles?!!). The pedicure chairs are out of this world, But if you want Gel nails, Yvonne is the best and I am not kidding.

5
★★★★★

This is probably the cleanest and most welcoming nail salon I ever seen. The decor is high class, the collection of nail polishes they have is unreal (maybe 400-500 bottles?!!). The pedicure chairs are out of this world, But if you want Gel nails, Yvonne is the best and I am not kidding.

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