Robert Fair Caterers

★☆☆☆☆
  • 918 Springdale Dr

    Exton, PA 19341

    Map & Directions
  • 610-269-1000

About Robert Fair Caterers

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Food

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Our wewdding was at Cairnwood and Robert Fair was the caterer. They were rude to our guests, did not have the right amount of food ordered, cut the cocktail hour to 45 minutes, were cleaning off the tables 1-1/2 hours before reception was to end, threw away the 4" bells that were wedding favors. This is just some of the things they did. I don't have enought room to tell everything. If you are thinking of having them caterer your wedding I would keep looking if you don't want your day ruined.

0
★☆☆☆☆

Our wewdding was at Cairnwood and Robert Fair was the caterer. They were rude to our guests, did not have the right amount of food ordered, cut the cocktail hour to 45 minutes, were cleaning off the tables 1-1/2 hours before reception was to end, threw away the 4" bells that were wedding favors. This is just some of the things they did. I don't have enought room to tell everything. If you are thinking of having them caterer your wedding I would keep looking if you don't want your day ruined.

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DO NOT HIRE THIS CATERER. We had a lovely wedding planned at Cairnwood and in good faith hired Fair Caterers in March 06 after the wonderful sales pitch we received from Rboert Fair. After giving them our deposit we did not hear from them again. We finally called in Sep.06 to arranged for a tasting and were told the last tasting we would be able to attend was in Nov. and they only had two seats left.The only time we heard from them was when another deposit was due and needing to know if we wanted them to order the ceremony chairs. They were notified by phone and two e-mails that we did want them to order the chairs. The day before the wedding we received a very disgruntled phone call from Terri who informed the bride that she would not have enough chairs for the ceremony because she was not notified to order them.
After a few phone calls the chairs were going to be there but unfortunately the day of the wedding Terri, who was to run the whole show was angry and did not show up. Therefore the mothers of the bride and groom were running around setting everything up which Terri was to do. No one had any idea of what was next and the wedding ended up running by the photographer and DJ.The wait staff was so rude that six months later we are still hearing stories of what they did and said to our guests. A table collapsed on some of our guests and several people were soaked from the water and wine at the table and no apology was to be had and only were told that they could either sit at the wet table or move outside..Some guests were not served what they ordered, the cocktail hour was under 45 minutes, the reception was to end at 9:30 and the tables were being cleared just after 8:00. The 4" silver bells that were on the tables for favros were thrown in the trash by the wait staff and would not get them out and return them to us. Cairnwood was aware of the problems and have offered us a free night rental of the facility because they felt so bad as to how we were treated

0
★☆☆☆☆

DO NOT HIRE THIS CATERER. We had a lovely wedding planned at Cairnwood and in good faith hired Fair Caterers in March 06 after the wonderful sales pitch we received from Rboert Fair. After giving them our deposit we did not hear from them again. We finally called in Sep.06 to arranged for a tasting and were told the last tasting we would be able to attend was in Nov. and they only had two seats left.The only time we heard from them was when another deposit was due and needing to know if we wanted them to order the ceremony chairs. They were notified by phone and two e-mails that we did want them to order the chairs. The day before the wedding we received a very disgruntled phone call from Terri who informed the bride that she would not have enough chairs for the ceremony because she was not notified to order them.
After a few phone calls the chairs were going to be there but unfortunately the day of the wedding Terri, who was to run the whole show was angry and did not show up. Therefore the mothers of the bride and groom were running around setting everything up which Terri was to do. No one had any idea of what was next and the wedding ended up running by the photographer and DJ.The wait staff was so rude that six months later we are still hearing stories of what they did and said to our guests. A table collapsed on some of our guests and several people were soaked from the water and wine at the table and no apology was to be had and only were told that they could either sit at the wet table or move outside..Some guests were not served what they ordered, the cocktail hour was under 45 minutes, the reception was to end at 9:30 and the tables were being cleared just after 8:00. The 4" silver bells that were on the tables for favros were thrown in the trash by the wait staff and would not get them out and return them to us. Cairnwood was aware of the problems and have offered us a free night rental of the facility because they felt so bad as to how we were treated

Cons: Extremely rude and ruined our sons wedding

 

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