Sophisticated Limousines

★☆☆☆☆

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In mid April my mother called this service to book me for transportation from Newark NJ airport to my mother's home, and then return trip. A few days later, my plans changed, and we cancelled this service. This was in ample time for cancellation. My mother was assured by Paul, the owner, that no charges would be made. On 12 May Paul charged my debit card. When I called him on 30 May after checking my statement, I told him that I fully expected to be reimbursed, and that he had no right making the charge in the first place. In essence, he stole my money. I was promised that a refund would be forthcoming. As of 7 June I still had no credit. I called again, was assured that "absolutely" he ran the credit. On Monday 8 Jun and Tues 9 Jun, no credit had taken place. My credit union could see no credit pending in their system. Paul told me he even had an authorization #, and when I asked him to give me that number he said he would call the next day with it. Paul never called. I have now had to file a dispute with my credit union to get my money returned. Paul blatently charged me for a service cancelled and not rendered. DO NOT USE HIS SERVICE - I am also in the process of filing a complaint with the BBB on this matter.
Taken in WY

1
★☆☆☆☆

In mid April my mother called this service to book me for transportation from Newark NJ airport to my mother's home, and then return trip. A few days later, my plans changed, and we cancelled this service. This was in ample time for cancellation. My mother was assured by Paul, the owner, that no charges would be made. On 12 May Paul charged my debit card. When I called him on 30 May after checking my statement, I told him that I fully expected to be reimbursed, and that he had no right making the charge in the first place. In essence, he stole my money. I was promised that a refund would be forthcoming. As of 7 June I still had no credit. I called again, was assured that "absolutely" he ran the credit. On Monday 8 Jun and Tues 9 Jun, no credit had taken place. My credit union could see no credit pending in their system. Paul told me he even had an authorization #, and when I asked him to give me that number he said he would call the next day with it. Paul never called. I have now had to file a dispute with my credit union to get my money returned. Paul blatently charged me for a service cancelled and not rendered. DO NOT USE HIS SERVICE - I am also in the process of filing a complaint with the BBB on this matter.
Taken in WY

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