B & R Family Fitness Club

★☆☆☆☆
  • 1040 Millcreek Dr

    Feastervl Trvs, PA 19053

    Map & Directions
  • 215-355-5230

About B & R Family Fitness Club

Categories
  • Health Clubs & Gyms
  • Private Swimming Pools

Sports & Recreation

Sports & Recreation
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This club deserves 0 stars, not 1! Very rude unprofessional staff everywhere, personal trainers look like they just want to chat with people who paid for personal training, I was watching how they "train" and it is just sad. Also a very dirty old facility.

1
★☆☆☆☆

This club deserves 0 stars, not 1! Very rude unprofessional staff everywhere, personal trainers look like they just want to chat with people who paid for personal training, I was watching how they "train" and it is just sad. Also a very dirty old facility.

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The worst gym you will ever attend. The staff is horrible and rude. The management is unprofessional and unhelpful. The facilities are not what they are advertised to be. Don't go! Save your money!

1
★☆☆☆☆

The worst gym you will ever attend. The staff is horrible and rude. The management is unprofessional and unhelpful. The facilities are not what they are advertised to be. Don't go! Save your money!

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I have been a member of several different gyms over the years and from my experience this gym is poorly run. My family has had a horrible experience being members here. The membership director lacks appropriate tact being rude and arrogant and obnoxious. Screams and yells in front of members, embarassing them, lying, and does not posess the personality to be in that position. Since I have been a member, there have been multiple problems and complaints. Members and employees are no longer there because of this person. I have seen people in tears. The club has lost members that would not renew and have joined other local gyms. The owners have no customer service skills either. Myself and friends of mine have tried numerous times over the past few yrs to contact them and they refuse to return calls or aknowledge issues. There is a front desk employee who is a relative of an owner. This person is cold, does not greet u warmly or look at you or smile when u come into the gym. The Kids Camp also has gone downhill, so much to the point that my relatives and their friends have pulled their kids out. Parts of this gym are filty. There is thick dust in between the cracks of the stretching mats. I NEVER see anyone in the gym cleaning off the equipment. On a positive note, people who work there who I give a big thumbs up to and are awesome are: Christine, the personal trainer, Brandi, the daycare director and Linda, the aerobics manager. Loretta who used to run the aquatics was awesome but unfortunately she has left. This gym has a high turnover rate

1
★☆☆☆☆

I have been a member of several different gyms over the years and from my experience this gym is poorly run. My family has had a horrible experience being members here. The membership director lacks appropriate tact being rude and arrogant and obnoxious. Screams and yells in front of members, embarassing them, lying, and does not posess the personality to be in that position. Since I have been a member, there have been multiple problems and complaints. Members and employees are no longer there because of this person. I have seen people in tears. The club has lost members that would not renew and have joined other local gyms. The owners have no customer service skills either. Myself and friends of mine have tried numerous times over the past few yrs to contact them and they refuse to return calls or aknowledge issues. There is a front desk employee who is a relative of an owner. This person is cold, does not greet u warmly or look at you or smile when u come into the gym. The Kids Camp also has gone downhill, so much to the point that my relatives and their friends have pulled their kids out. Parts of this gym are filty. There is thick dust in between the cracks of the stretching mats. I NEVER see anyone in the gym cleaning off the equipment. On a positive note, people who work there who I give a big thumbs up to and are awesome are: Christine, the personal trainer, Brandi, the daycare director and Linda, the aerobics manager. Loretta who used to run the aquatics was awesome but unfortunately she has left. This gym has a high turnover rate

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