Portrait Innovations

★★★☆☆
  • 1601 Main St

    Warrington, PA 18976

    Map & Directions
  • 215-491-9740

About Portrait Innovations

3.125 8
Hi! Sign in to let us know how Portrait Innovations was?
Write a Review
.

I highly recommend Portrait Innovations- Warrington. I see a lot of negative reviews, but that is all typical at any studio during holiday time. We had my daughter's holiday photos taken right after Thanksgiving and they were great! A little pushy during the ordering, but they all are anymore. In the end, I was very pleased at the attitude of the workers, selection of props, and quality and quanitity of pictures taken. I ordered more than planned, but still feel the prices were great, especially considering the quality of the pictures. We're going tomorrow for her 4 year old birthday shots and I am looking forward to it!

4
★★★★☆

I highly recommend Portrait Innovations- Warrington. I see a lot of negative reviews, but that is all typical at any studio during holiday time. We had my daughter's holiday photos taken right after Thanksgiving and they were great! A little pushy during the ordering, but they all are anymore. In the end, I was very pleased at the attitude of the workers, selection of props, and quality and quanitity of pictures taken. I ordered more than planned, but still feel the prices were great, especially considering the quality of the pictures. We're going tomorrow for her 4 year old birthday shots and I am looking forward to it!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I also took my son last Sunday, and I agree a NIGHTMARE! We got there for our 11am appt and told they were an hour behind that they would call me when ready. I said okay, so we went to lunch. Then they said an hour before they would be ready. Of course, their "machine" was down so we would have to come back Monday. I then went back Monday and told the same. I called that night to say I understand things happen but I live far, could I have a complimentary sheet. She said Sure and was printing it right out. When my husband went back on Tuesday (2 days) later, first they said they werent ready (even though they told me Monday night they were), he finally got them. When he got home no comp sheet! A friend asked if she should go and I said NO WAY! Go to Picture People.

1
★☆☆☆☆

I also took my son last Sunday, and I agree a NIGHTMARE! We got there for our 11am appt and told they were an hour behind that they would call me when ready. I said okay, so we went to lunch. Then they said an hour before they would be ready. Of course, their "machine" was down so we would have to come back Monday. I then went back Monday and told the same. I called that night to say I understand things happen but I live far, could I have a complimentary sheet. She said Sure and was printing it right out. When my husband went back on Tuesday (2 days) later, first they said they werent ready (even though they told me Monday night they were), he finally got them. When he got home no comp sheet! A friend asked if she should go and I said NO WAY! Go to Picture People.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband and I took our son to the Warrington Portrait Innovations last Sunday for holiday photos -- what a nightmare!! We were certainly anticipating a bit of a wait since it is the holidays but scheduling people every 5-10mins when dealing with children is just a nightmare in the making! We had an hour and a half wait from our appointment, I was told my son was 'all out of smiles' after about 5 mins, I was asked what poses and ideas I wanted (they are supposed to be the professionals and creative...I don't know what props they have!), the workers were extremely ignorant, had to wait another hour to simply view our pictures - rushed through that process, and getting our pictures on Sunday wasn't even an option - we had to pick them up two days later (even though I was promised they would be done on Monday)! This was my first experience with this company and I hear a lot of good and a lot of bad. If I ever attempt this company again it certainly won't be this location. It's really ashame that our 1st Christmas experience was so awful. The pictures came out pretty good but expecting children and parents to deal with the lack of management is crazy! Maybe it is just a greedy company -- they don't care about your experience, they just want your money. They know they have everyones hands tied -- so many of us wanted to walk out but you plan pictures for a reason and many other days/weekends are already booked. If you want to try this company I would avoid Warrington.

1
★☆☆☆☆

My husband and I took our son to the Warrington Portrait Innovations last Sunday for holiday photos -- what a nightmare!! We were certainly anticipating a bit of a wait since it is the holidays but scheduling people every 5-10mins when dealing with children is just a nightmare in the making! We had an hour and a half wait from our appointment, I was told my son was 'all out of smiles' after about 5 mins, I was asked what poses and ideas I wanted (they are supposed to be the professionals and creative...I don't know what props they have!), the workers were extremely ignorant, had to wait another hour to simply view our pictures - rushed through that process, and getting our pictures on Sunday wasn't even an option - we had to pick them up two days later (even though I was promised they would be done on Monday)! This was my first experience with this company and I hear a lot of good and a lot of bad. If I ever attempt this company again it certainly won't be this location. It's really ashame that our 1st Christmas experience was so awful. The pictures came out pretty good but expecting children and parents to deal with the lack of management is crazy! Maybe it is just a greedy company -- they don't care about your experience, they just want your money. They know they have everyones hands tied -- so many of us wanted to walk out but you plan pictures for a reason and many other days/weekends are already booked. If you want to try this company I would avoid Warrington.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The customer service is very poor. Pictures were promised in 15-20 minutes. Yet, when we returned to pick them up half an hour later, they weren't ready. Instead of apologizing for their mistake, they repeated "it will be ready in a little bit". They then started processing our prints. The attitude of the worker was very unfriendly.

1
★☆☆☆☆

The customer service is very poor. Pictures were promised in 15-20 minutes. Yet, when we returned to pick them up half an hour later, they weren't ready. Instead of apologizing for their mistake, they repeated "it will be ready in a little bit". They then started processing our prints. The attitude of the worker was very unfriendly.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Portrait Innovations is a great place to get a picture for any occasion. The photographers always find great angles to take your picture and you will always be satisfied with them. So if you need your picture taken, this is the place to go!

4
★★★★☆

Portrait Innovations is a great place to get a picture for any occasion. The photographers always find great angles to take your picture and you will always be satisfied with them. So if you need your picture taken, this is the place to go!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I wanted to take a moment to post to let other Moms know that it is worth it to make appointment at Portrait Innovations. I have had many photos taken of my Daughter since she was born - and have spent a great deal of money on them - but the experience at Portrait Innovations was great! After the previous store that I used told me at the holidays that we were going to have to come back...because my 2 year old "was not cooperating" - I thought it was time for a change! I am sooo happy I changed! They worked with us for close to two hours. They got so many great shots of my Daughter - I could not pick from them all! They worked great with her - even though she was an unruly 2 year old! I will spread the word & I will go back!

5
★★★★★

I wanted to take a moment to post to let other Moms know that it is worth it to make appointment at Portrait Innovations. I have had many photos taken of my Daughter since she was born - and have spent a great deal of money on them - but the experience at Portrait Innovations was great! After the previous store that I used told me at the holidays that we were going to have to come back...because my 2 year old "was not cooperating" - I thought it was time for a change! I am sooo happy I changed! They worked with us for close to two hours. They got so many great shots of my Daughter - I could not pick from them all! They worked great with her - even though she was an unruly 2 year old! I will spread the word & I will go back!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The photographers at this studio can make my son smile as if it was his job.
They take shot afer shot so you have almost too many to choose from. That's why I always leave with a hundred picures!!!

5
★★★★★

The photographers at this studio can make my son smile as if it was his job.
They take shot afer shot so you have almost too many to choose from. That's why I always leave with a hundred picures!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went here late in the summer to get pictures of my kids. The photographer was great! He got some great shots! Of course, when I saw the pics, I couldn't bear to just get the $9.99 portrait package! He upselled and I ended up purchasing a whole load of pictures! They are memories which will last a lifetime, though. The shopping center where it's located has been open for about a year...it is so classy and upscale. I highly recommend!

4
★★★★☆

I went here late in the summer to get pictures of my kids. The photographer was great! He got some great shots! Of course, when I saw the pics, I couldn't bear to just get the $9.99 portrait package! He upselled and I ended up purchasing a whole load of pictures! They are memories which will last a lifetime, though. The shopping center where it's located has been open for about a year...it is so classy and upscale. I highly recommend!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Portrait Innovations, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review