Long's Bakery

★☆☆☆☆

About Long's Bakery

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Even before we spoke, I heard every word of her yelling at another customer. Nevertheless, I didn't know the situation and didn't want to judge. Then when I spoke with her, I realized that she has a short fuse and is like this with everyone!! I'm so glad I found out her total lack of respect for customers within 2 minutes of our conversation. I agree with other reviewer and would travel an hour away for better service!

0
★☆☆☆☆

Even before we spoke, I heard every word of her yelling at another customer. Nevertheless, I didn't know the situation and didn't want to judge. Then when I spoke with her, I realized that she has a short fuse and is like this with everyone!! I'm so glad I found out her total lack of respect for customers within 2 minutes of our conversation. I agree with other reviewer and would travel an hour away for better service!

Pros: nearby

Cons: HORRIBLE customer service

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This individual at Longs is by far the rudest person I have ever dealt with. They need to understand the simple Customer Concept "customer is always right" we are what keeps them in business and that 1 bad experience with customer service.. the word spreads. Needless to say, I am willing to travel an hour away to pick up a cake rather than dealing with these people. I would not recommend this bakery for anything - they need a class in customer service skills.

0
★☆☆☆☆

This individual at Longs is by far the rudest person I have ever dealt with. They need to understand the simple Customer Concept "customer is always right" we are what keeps them in business and that 1 bad experience with customer service.. the word spreads. Needless to say, I am willing to travel an hour away to pick up a cake rather than dealing with these people. I would not recommend this bakery for anything - they need a class in customer service skills.

 

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