Reflections Creative Phtgrphy

★☆☆☆☆
  • 1409 N Cedar Crest Blvd

    Allentown, PA 18104

    Map & Directions
  • 610-395-6656

About Reflections Creative Phtgrphy

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We wish we could give the actual email but it??s a limited amt of space here. We will give u the facts, u decide. ??HE? refers to Reflections Creative Photography. We wanted a 24 pg album, he created a 38 pg album WITHOUT NOTIFYING US and then told us we had to pay an extra $1000 and said it was a discount and we can??t change it or he will charge $125 an hour! After arguing about this, he said ??a redesign, which can take hours, is billable! If you think the discount is lame, I'll be happy to revert back to the contract pricing, just let me know as I don't want you to be insulted by it!!? To top it off, it took over a year and a half to get our album. After he finally sent the album to print, he said we would receive our album within 8-10 weeks. After about 14 weeks, he DID NOT communicate with us about the status of our album! A little more than ONE MONTH after the 8-10 weeks goes by, he tells us that it will be another 8-10 weeks! After those 8-10 weeks, he told us it will be ANOTHER 8-10 weeks! He ONLY emailed us the status of the album after we CONTACTED HIM, not the other way around! We then asked for a CD of our Engagement and Wedding photos and he said yes. A couple weeks go by, and then we email him. He tells us that his CD burner was broken! BS. Finally, we get an email saying our albums are here and we owe him the balance of the extra album charges, which he previously stated that he would pass on discounts from the print co, and then... NO DISCOUNT. This time, he emails us twice in one week to pay! We state ??We are also in no rush to come pick up the albums as we have waited this long already. Please let us know if there are additional hidden charges for holding our albums until we are able to come and pick it up.? He responds ??I have paid for all of the manufacturing costs, so there will be no adjustments in the end cost. I just don't understand, pushing to get the album in and available for you, then not wanting to get it? You know the pricing, it has not changed. Take your time it will be sitting here gathering dust waiting your call.? YOU DECIDE IF YOU WANT A PHOTOGRAPHER LIKE THIS WORKING FOR U! We finally have our album nearly 2 years later?!

0
★☆☆☆☆

We wish we could give the actual email but it??s a limited amt of space here. We will give u the facts, u decide. ??HE? refers to Reflections Creative Photography. We wanted a 24 pg album, he created a 38 pg album WITHOUT NOTIFYING US and then told us we had to pay an extra $1000 and said it was a discount and we can??t change it or he will charge $125 an hour! After arguing about this, he said ??a redesign, which can take hours, is billable! If you think the discount is lame, I'll be happy to revert back to the contract pricing, just let me know as I don't want you to be insulted by it!!? To top it off, it took over a year and a half to get our album. After he finally sent the album to print, he said we would receive our album within 8-10 weeks. After about 14 weeks, he DID NOT communicate with us about the status of our album! A little more than ONE MONTH after the 8-10 weeks goes by, he tells us that it will be another 8-10 weeks! After those 8-10 weeks, he told us it will be ANOTHER 8-10 weeks! He ONLY emailed us the status of the album after we CONTACTED HIM, not the other way around! We then asked for a CD of our Engagement and Wedding photos and he said yes. A couple weeks go by, and then we email him. He tells us that his CD burner was broken! BS. Finally, we get an email saying our albums are here and we owe him the balance of the extra album charges, which he previously stated that he would pass on discounts from the print co, and then... NO DISCOUNT. This time, he emails us twice in one week to pay! We state ??We are also in no rush to come pick up the albums as we have waited this long already. Please let us know if there are additional hidden charges for holding our albums until we are able to come and pick it up.? He responds ??I have paid for all of the manufacturing costs, so there will be no adjustments in the end cost. I just don't understand, pushing to get the album in and available for you, then not wanting to get it? You know the pricing, it has not changed. Take your time it will be sitting here gathering dust waiting your call.? YOU DECIDE IF YOU WANT A PHOTOGRAPHER LIKE THIS WORKING FOR U! We finally have our album nearly 2 years later?!

Pros: new digital design

Cons: quality photos and communication

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I would not reccommend Lance and his team. The pictures did not come out beautiful, at most they were just okay. The other reviewer is correct, Lance did not know how to tell people where to stand, and as a result, our pictures had people standing assymemetrical. The reception photos were TERRIBLE, many of them were shot at weird angles! Out of 400 photos, only about 50 were good. When you pay close to $4000 for a photographer, you expect much more. I would not reccommend them. (I hate talking negatively about someone, but because I am so dissappointed in my album and photos, I must warn others).

To top it off, they throw extra money in the end, when you never asked for an "assistant!"

1
★★☆☆☆

I would not reccommend Lance and his team. The pictures did not come out beautiful, at most they were just okay. The other reviewer is correct, Lance did not know how to tell people where to stand, and as a result, our pictures had people standing assymemetrical. The reception photos were TERRIBLE, many of them were shot at weird angles! Out of 400 photos, only about 50 were good. When you pay close to $4000 for a photographer, you expect much more. I would not reccommend them. (I hate talking negatively about someone, but because I am so dissappointed in my album and photos, I must warn others).

To top it off, they throw extra money in the end, when you never asked for an "assistant!"

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Don't do it. My wedding pictures were a joke, except for a select few. They have no idea how to organize family pictures (like telling people where to stand, etc.) -- I had to do it all myself. They also charge you for things you don't need.

0
★☆☆☆☆

Don't do it. My wedding pictures were a joke, except for a select few. They have no idea how to organize family pictures (like telling people where to stand, etc.) -- I had to do it all myself. They also charge you for things you don't need.

Pros: The quality of the actual wedding album. Lance is good at doing the picture layout for the album.

Cons: Pictures

 

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