Chester County Pediatrics

★★★★☆
  • 111 Arrandale Blvd

    Exton, PA 19341

    Cross street: at W Lincoln Hwy

    Map & Directions
  • 610-524-5437

About Chester County Pediatrics

Categories
Hours
M-F 7-9

Health & Medical

Health & Medical
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Other than having a long wait one time, we have had a great experience going to these Doctors! We especially love Dr. Cooper!

3
★★★★★

Other than having a long wait one time, we have had a great experience going to these Doctors! We especially love Dr. Cooper!

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I would never recommend this office to my worst enemy. The receptionists and nurses are rude and Dr. Faber is far from professional. Our first appointment with Dr. Faber was our follow up appointment after my son was born. He had lost

3
★★★★★

I would never recommend this office to my worst enemy. The receptionists and nurses are rude and Dr. Faber is far from professional. Our first appointment with Dr. Faber was our follow up appointment after my son was born. He had lost

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We always request Dr. Faber, as he is an outstanding practitioner. Over the years, he has treated our family like his own. Our son has had multiple medical issues and he has always been confident, caring and compassionate while guiding us

3
★★★★★

We always request Dr. Faber, as he is an outstanding practitioner. Over the years, he has treated our family like his own. Our son has had multiple medical issues and he has always been confident, caring and compassionate while guiding us

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If your child is ADD or ADHD, dont take them here. Dr. Faber is a joke. Since Oct 2011 he has changed my daughters medication 4 times. He changed it the first time cuz he felt she was getting too much of her original medication that she

3
★★★★★

If your child is ADD or ADHD, dont take them here. Dr. Faber is a joke. Since Oct 2011 he has changed my daughters medication 4 times. He changed it the first time cuz he felt she was getting too much of her original medication that she

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This is by far the worst place you could ever bring your children. The nursing staff is not only rude and abrupt but have no clue what they are doing. My child had a suspected fracture. After being sent to a radiologist who sent the

3
★★★★★

This is by far the worst place you could ever bring your children. The nursing staff is not only rude and abrupt but have no clue what they are doing. My child had a suspected fracture. After being sent to a radiologist who sent the

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Dr. Faber was good to us when we took our newborn to him a couple of times. They always would say to us....call if you have any questions anytime of the day or night. When my 2 month old felt feverish and was congested, I called early on a

3
★★★★★

Dr. Faber was good to us when we took our newborn to him a couple of times. They always would say to us....call if you have any questions anytime of the day or night. When my 2 month old felt feverish and was congested, I called early on a

.

I came to dislike this office after several bad experiences. I liked Dr. Faber at first then after he sent my daughter to an ENT who treated her badly and I complained, he was almost abusive to my son who had planters warts, spraying him

3
★★★★★

I came to dislike this office after several bad experiences. I liked Dr. Faber at first then after he sent my daughter to an ENT who treated her badly and I complained, he was almost abusive to my son who had planters warts, spraying him

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I have been with Chester County Pediatrics for almost 20 years now. I have been elsewhere - but have always come back. I trust and adore Dr Mark Faber who has been my now 28 yr. old's pediatrician and is now that for my 11 and 8 year

3
★★★★★

I have been with Chester County Pediatrics for almost 20 years now. I have been elsewhere - but have always come back. I trust and adore Dr Mark Faber who has been my now 28 yr. old's pediatrician and is now that for my 11 and 8 year

.

Frankly, I am shocked by the negative reviews. My experiences with this practice have been very good. I have lived in a few cities and did actually use an inner city clinic when my son was young. This place is nothing like that.

I have

3
★★★★★

Frankly, I am shocked by the negative reviews. My experiences with this practice have been very good. I have lived in a few cities and did actually use an inner city clinic when my son was young. This place is nothing like that.

I have

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I must say,I have not had the same experiences as most writing reviews.I have not had any issues with the Dr. nor their receptionist.When i phone them,i get answers.When i take my daughter for her med-check and her yearly check-ups,they

3
★★★★★

I must say,I have not had the same experiences as most writing reviews.I have not had any issues with the Dr. nor their receptionist.When i phone them,i get answers.When i take my daughter for her med-check and her yearly check-ups,they

.

I have been taking my kids to CCP for a little over a year. My youngest has been sick since he was born in March of 2009. The other day my son started wheezing...this is the first time he has wheezed and he was actually struggling to

3
★★★★★

I have been taking my kids to CCP for a little over a year. My youngest has been sick since he was born in March of 2009. The other day my son started wheezing...this is the first time he has wheezed and he was actually struggling to

.

This practice nearly cost me daughter her life. I was told that my daughter had an ear infection after telling the practioner that she had upper rep. distress. They refused to see my daughter a second time that day and we were told we

3
★★★★★

This practice nearly cost me daughter her life. I was told that my daughter had an ear infection after telling the practioner that she had upper rep. distress. They refused to see my daughter a second time that day and we were told we

.

This place has been our childerns doctors for years. They always seem to have messed up our children and they are not good with ADHD children at all either. Well they lost my oldest daughters records. After we asked them several times please find them look around what ever. AND after my daughters school had to fax them over her shots records because they lost them we asked them after they finally found it just so say sorry cause of all of the issues it had given us and swearing up and down they never had seen her. Instead of them saying sorry and admitting they made another mistake they instead turn and say we wont see your children any longer.

0
★☆☆☆☆

This place has been our childerns doctors for years. They always seem to have messed up our children and they are not good with ADHD children at all either. Well they lost my oldest daughters records. After we asked them several times please find them look around what ever. AND after my daughters school had to fax them over her shots records because they lost them we asked them after they finally found it just so say sorry cause of all of the issues it had given us and swearing up and down they never had seen her. Instead of them saying sorry and admitting they made another mistake they instead turn and say we wont see your children any longer.

.

I'd like to say in response to the family's post from jan 2010 (AWFUL AWFUL PLACE) that i agree that this is NOT a great pediatric practice. However as a nurse practitioner myself some of the gripes they stated are not justified
1. It is the MD's/NP's job to recommend vaccines for your child based on national health standards. It is your right as a parent to refuse and you shouldnt be made to feel like an idiot if you do refuse. HOWEVER it is legally necessary for the provider to document that they did recommend these and that YOU chose to refuse them so that when your child comes down with and possibly dies from a vaccine preventable disease YOU are legally responsible NOT them!! So it is not fair to be upset that they put this info in your child's chart. And by the way there is overwhelming scientific proof that vaccines DO NOT cause autism or other such developmental delays but lay people may have a hard time weeding out all the FALSE info on the internet, and believe me there is ALOT of it out there.
2. Fevers do scare parents BUT fevers should NOT be considered dangerous. A fever from illness can lead to a sezuire in a child but usually only in children younger then 3 years old AND the degree of the temp does not really coorelate with risk of this occuring. Children can have a sezuires with temps as low as 101 and have NO negative side effects with temps as high as 105. It is actually how FAST the body temp rises and not how high it gets that brings on a febrile sezuire. Febrile sezuires are usually very brief in nature and cause no long term comlications for children when they do occur. Granted you should not have had to page mutliple times or made feel bad that you did call.

0
★☆☆☆☆

I'd like to say in response to the family's post from jan 2010 (AWFUL AWFUL PLACE) that i agree that this is NOT a great pediatric practice. However as a nurse practitioner myself some of the gripes they stated are not justified
1. It is the MD's/NP's job to recommend vaccines for your child based on national health standards. It is your right as a parent to refuse and you shouldnt be made to feel like an idiot if you do refuse. HOWEVER it is legally necessary for the provider to document that they did recommend these and that YOU chose to refuse them so that when your child comes down with and possibly dies from a vaccine preventable disease YOU are legally responsible NOT them!! So it is not fair to be upset that they put this info in your child's chart. And by the way there is overwhelming scientific proof that vaccines DO NOT cause autism or other such developmental delays but lay people may have a hard time weeding out all the FALSE info on the internet, and believe me there is ALOT of it out there.
2. Fevers do scare parents BUT fevers should NOT be considered dangerous. A fever from illness can lead to a sezuire in a child but usually only in children younger then 3 years old AND the degree of the temp does not really coorelate with risk of this occuring. Children can have a sezuires with temps as low as 101 and have NO negative side effects with temps as high as 105. It is actually how FAST the body temp rises and not how high it gets that brings on a febrile sezuire. Febrile sezuires are usually very brief in nature and cause no long term comlications for children when they do occur. Granted you should not have had to page mutliple times or made feel bad that you did call.

.

We have been going to this medical group for a few years off and on- basically when my child is ill and needs something. They have been SO awful we stopped going for routine check-ups since my child sees another doctor out of state. The last time we were there with our daughter (who was sick so we sucked it up and went back to them) a nurse practitioner (they are like revolving doors over there but I have her name if anyone is interested) chastised us and treated us as if we were knowledgeable idiots that get all of our info off the internet. She told us that if we do not do what she says, that her wishes are those of the practice, that we are to NEVER come back. She actually made notes on my daughter's chart that stated we refused a round of vaccinations. We called the lead MD and he couldn't be bothered. I called the staff and let them know that she was extremely out of line and regardless of personal beliefs a PAYING CUSTOMER should never have been treated in the manner of which we were treated. I have never liked the place too much but figured hopefully I would barely visit so dealt with it. The waiting room is a MESS. You can make an appt and be there for over an hour. No one uses the sick room. My son years ago had a fever that his 104- SERIOUSLY- and we would have to call and call in the middle of the night for someone to call us back. Then when we got a hold of a doctor they acted like we were freaking out over nothing and that until it reaches 105 do not worry. A Doctor in Baton Rouge- family friend- heard this and flipped out. He suggested we report them to the state. Children can seize from fevers that high! My opinion- it's bad health care- one person says this, the other that. I just do my own research and make my own opinions. Prepare to wait for at least 30 mins before being seen with an appt in a dirty waiting room filled with people and no so nice people. They seem to have a lot of insurance issues and love to post rude signs- like one sticker per child- WHATEVER! Jeez. My child never takes your stickers so what the heck? One time I had an appt made and when I showed up the staff has accidentally put me in for the wrong date. She knew she made a mistake and apologized, but I noticed the rude sign that says they will bill you $40 for late cancellations./missed appts. I laughed and said well can I bill you $40? Funny thing- the date she had put us in for the appt came and I got a note stating that I owe them $40 for missing my appt and it was their mistake! If you want a great personal doctor, with excellent medical care this IS NOT THE FACILITY. If you want someone to give you an antibiotic here or there or just routinely check your kid for school- expect very little- then they are fine. To me they feel like they are shopping people through as quickly as possible to collect insurance money. Oh, and don't dare ask them about a vaccination schedule!!! You will certainly be treated with hostility from all- like an brainless maggot. They need to understand us parents have rights and different views- do not read everything off the interent as the gospel- and we have our own decisions in mind. They need to update themselves to 2010 and work with families instead of seeing families as a money maker. I have chosen to go to another practice and it is a world of difference so my advice- don't even get near them!!!!

0
★☆☆☆☆

We have been going to this medical group for a few years off and on- basically when my child is ill and needs something. They have been SO awful we stopped going for routine check-ups since my child sees another doctor out of state. The last time we were there with our daughter (who was sick so we sucked it up and went back to them) a nurse practitioner (they are like revolving doors over there but I have her name if anyone is interested) chastised us and treated us as if we were knowledgeable idiots that get all of our info off the internet. She told us that if we do not do what she says, that her wishes are those of the practice, that we are to NEVER come back. She actually made notes on my daughter's chart that stated we refused a round of vaccinations. We called the lead MD and he couldn't be bothered. I called the staff and let them know that she was extremely out of line and regardless of personal beliefs a PAYING CUSTOMER should never have been treated in the manner of which we were treated. I have never liked the place too much but figured hopefully I would barely visit so dealt with it. The waiting room is a MESS. You can make an appt and be there for over an hour. No one uses the sick room. My son years ago had a fever that his 104- SERIOUSLY- and we would have to call and call in the middle of the night for someone to call us back. Then when we got a hold of a doctor they acted like we were freaking out over nothing and that until it reaches 105 do not worry. A Doctor in Baton Rouge- family friend- heard this and flipped out. He suggested we report them to the state. Children can seize from fevers that high! My opinion- it's bad health care- one person says this, the other that. I just do my own research and make my own opinions. Prepare to wait for at least 30 mins before being seen with an appt in a dirty waiting room filled with people and no so nice people. They seem to have a lot of insurance issues and love to post rude signs- like one sticker per child- WHATEVER! Jeez. My child never takes your stickers so what the heck? One time I had an appt made and when I showed up the staff has accidentally put me in for the wrong date. She knew she made a mistake and apologized, but I noticed the rude sign that says they will bill you $40 for late cancellations./missed appts. I laughed and said well can I bill you $40? Funny thing- the date she had put us in for the appt came and I got a note stating that I owe them $40 for missing my appt and it was their mistake! If you want a great personal doctor, with excellent medical care this IS NOT THE FACILITY. If you want someone to give you an antibiotic here or there or just routinely check your kid for school- expect very little- then they are fine. To me they feel like they are shopping people through as quickly as possible to collect insurance money. Oh, and don't dare ask them about a vaccination schedule!!! You will certainly be treated with hostility from all- like an brainless maggot. They need to understand us parents have rights and different views- do not read everything off the interent as the gospel- and we have our own decisions in mind. They need to update themselves to 2010 and work with families instead of seeing families as a money maker. I have chosen to go to another practice and it is a world of difference so my advice- don't even get near them!!!!

Pros: Can't think of one

Cons: Rude staff, unknowledable "professionals", Poor response

.

Our son contracted H1N1 and had days and nights of high fevers leading up to a seizure. I paged Chester Country Pediatrics four times on a Sunday, every 15 minutes for an hour, and they never once called us back. We had to go to Urgent Care to have him checked out. We followed up a day later with his Pediatrician who's only consolation was "we didn't call you, oh that's too bad". WHAT IS THAT CRAP?!?

0
★☆☆☆☆

Our son contracted H1N1 and had days and nights of high fevers leading up to a seizure. I paged Chester Country Pediatrics four times on a Sunday, every 15 minutes for an hour, and they never once called us back. We had to go to Urgent Care to have him checked out. We followed up a day later with his Pediatrician who's only consolation was "we didn't call you, oh that's too bad". WHAT IS THAT CRAP?!?

Pros: Location

Cons: They have no concept of an emergency situation

.

I am a father of three kids - aged 10, 3 and 1. We have been taking our kids to Chester County Pediatrics for a couple of years after a bad experience at another local practice. We don't usually have to wait more than about 15-20 minutes during regular or sick-child appointments, and we have usualy been very pleased with both the doctors and the nurses who have seen our kids.

2
★★★★☆

I am a father of three kids - aged 10, 3 and 1. We have been taking our kids to Chester County Pediatrics for a couple of years after a bad experience at another local practice. We don't usually have to wait more than about 15-20 minutes during regular or sick-child appointments, and we have usualy been very pleased with both the doctors and the nurses who have seen our kids.

Pros: very professional doctors & nurses

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There awsome! There the only doc i trust!

2
★★★★★

There awsome! There the only doc i trust!

.

In general we have had a bad experience with Chester County Pediatrics. Several times we have taken our children and had them misdiagnosed, or had issues with the lack of treatment. I've received medical explanations such as I guess it just hurts, or I don't know. As well, they are either understaffed or simply don't answer the phone, but getting support from them is often a problem. Maybe at some time this office was a quality medical practice, but in recent years the quality of care has simply become unacceptable. I would highly recommend not choosing this practice if at all possible.

0
★☆☆☆☆

In general we have had a bad experience with Chester County Pediatrics. Several times we have taken our children and had them misdiagnosed, or had issues with the lack of treatment. I've received medical explanations such as I guess it just hurts, or I don't know. As well, they are either understaffed or simply don't answer the phone, but getting support from them is often a problem. Maybe at some time this office was a quality medical practice, but in recent years the quality of care has simply become unacceptable. I would highly recommend not choosing this practice if at all possible.

Pros: Minimal

Cons: Poor medicial care, staff doesn't answer phone

.

This office has the most horrible policies involving sick visits. There were 4 separate occasions where I picked my son up from school, once he had a 102 fever, called the office to get him in to be seen and was told by the receptionist that there was no way that he could be seen.
This happened 4 times. There is no policy that sick patients take priority.

I find it funny that there are signs all over the office with strict RULES for parents and children like "NO EATING", NO CELL PHONE USE, ONE STICKER PER CHILD. but no policies about sick children getting proper care.

I called once when I picked him up from school and just TOLD them that I was bringing him onto the office to be seen. They told me that there was not appointments and that the wait would be hours. I got to the office, the waiting room was EMPTY and my son was seen within a half an hour. It is appalling.

On the plus side, the nurses are WONDERFUL, the nurse practitioner and physician assistant are great.

They just need to work on the polices for accommodating sick patients.

We are in the process of moving and I plan on doing a great deal of research before committing to another pediatrician.

0
★☆☆☆☆

This office has the most horrible policies involving sick visits. There were 4 separate occasions where I picked my son up from school, once he had a 102 fever, called the office to get him in to be seen and was told by the receptionist that there was no way that he could be seen.
This happened 4 times. There is no policy that sick patients take priority.

I find it funny that there are signs all over the office with strict RULES for parents and children like "NO EATING", NO CELL PHONE USE, ONE STICKER PER CHILD. but no policies about sick children getting proper care.

I called once when I picked him up from school and just TOLD them that I was bringing him onto the office to be seen. They told me that there was not appointments and that the wait would be hours. I got to the office, the waiting room was EMPTY and my son was seen within a half an hour. It is appalling.

On the plus side, the nurses are WONDERFUL, the nurse practitioner and physician assistant are great.

They just need to work on the polices for accommodating sick patients.

We are in the process of moving and I plan on doing a great deal of research before committing to another pediatrician.

Pros: GREAT nurses & Nurse Practicioner

Cons: Policies

.

I love this doctors office they try hard and try to accommodate everyone. My son has asthma and when need be I take him right in and he is seen and watched carefully. They take there time when needed.

2
★★★★★

I love this doctors office they try hard and try to accommodate everyone. My son has asthma and when need be I take him right in and he is seen and watched carefully. They take there time when needed.

Pros: morning walk-ins

Cons: sometimes you have to wait.

.

I am a first time parent and couldn't be more appalled with a doctors office. The office treated me like I was an idiot because I am a first time parent. They do not return phone calls in a timely manor, and if you have an emergency question at 11:00 pm, go to the Emergency Room and pay the copay. Our son had a temp of 102.4 so we called the Answer Service to have the doctor paged, it took three pages and the doctor took 2 hours to return our phone call. He told us not to worry until his temp was 105.
Another visit I had to beg the doctors to test my son for acid reflux, they referred me to get an x-ray, then took a week to give me a prescription! I would never refer a friend to this office. I hope others get treated better then my husband, son, and I have been treated.

0
★☆☆☆☆

I am a first time parent and couldn't be more appalled with a doctors office. The office treated me like I was an idiot because I am a first time parent. They do not return phone calls in a timely manor, and if you have an emergency question at 11:00 pm, go to the Emergency Room and pay the copay. Our son had a temp of 102.4 so we called the Answer Service to have the doctor paged, it took three pages and the doctor took 2 hours to return our phone call. He told us not to worry until his temp was 105.
Another visit I had to beg the doctors to test my son for acid reflux, they referred me to get an x-ray, then took a week to give me a prescription! I would never refer a friend to this office. I hope others get treated better then my husband, son, and I have been treated.

Pros: Nurse Sherri is wonderful. Always available appointments

Cons: Staff is rude. Appointments never started on time. Doctors are in and out without time to ask questions

 

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