Don Farr Moving & Storage

★★★★☆
  • 4920 Buttermilk Hollow Rd

    West Mifflin, PA 15122

    Map & Directions
  • 412-881-3408

Transportation & Storage

Transportation & Storage
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Hiring this company was the worst decision I have made in a very long time. Do not trust your belonging to them. They do not care about you or your stuff, and they will not take responsibility for damage resulting from their incompetent

3
★★★★★

Hiring this company was the worst decision I have made in a very long time. Do not trust your belonging to them. They do not care about you or your stuff, and they will not take responsibility for damage resulting from their incompetent

.

This is the most disreputable company I've ever used.\r
They were great... right up until they received the balance on my payment, which was before they delivered my items and I saw the damage.\r
They underquoted me, destroyed furniture

3
★★★★★

This is the most disreputable company I've ever used.\r
They were great... right up until they received the balance on my payment, which was before they delivered my items and I saw the damage.\r
They underquoted me, destroyed furniture

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This is the most disreputable company I've ever used.\r
They were great... right up until they received the balance on my payment, which was before they delivered my items and I saw the damage.\r
They underquoted me, destroyed furniture

3
★★★★★

This is the most disreputable company I've ever used.\r
They were great... right up until they received the balance on my payment, which was before they delivered my items and I saw the damage.\r
They underquoted me, destroyed furniture

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BBB rating is a D... If you value your furnishings, please find another company. I used this mover for an out of state move. Don Farr movers caused significant damage to family heirlooms and lost items. My items were poorly wrapped, if

3
★★★★★

BBB rating is a D... If you value your furnishings, please find another company. I used this mover for an out of state move. Don Farr movers caused significant damage to family heirlooms and lost items. My items were poorly wrapped, if

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Before you read any fake reviews... please take the time to check the username. Really? RippedOff09? FrequentMover? Jeez... Don Farr is very quality.

3
★★★★★

Before you read any fake reviews... please take the time to check the username. Really? RippedOff09? FrequentMover? Jeez... Don Farr is very quality.

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I just completed my 5th move across country. I have been using Don Farr since the 90's. Great group of people..Maxine, Dave, Chris, John the list goes on. Great pricing great service. No hassle or BS.\r
Love these guys...they're the only

3
★★★★★

I just completed my 5th move across country. I have been using Don Farr since the 90's. Great group of people..Maxine, Dave, Chris, John the list goes on. Great pricing great service. No hassle or BS.\r
Love these guys...they're the only

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Worst mover in pittsburgh stay far away from using this company. Used a smaller family owned mover after and i couldnt believe how much of a better job the smaller company did. Dont use the dumn F*** movers if you want your stuff to get

3
★★★★★

Worst mover in pittsburgh stay far away from using this company. Used a smaller family owned mover after and i couldnt believe how much of a better job the smaller company did. Dont use the dumn F*** movers if you want your stuff to get

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I recently used Don Farr Moving and they really did a nice job. Matt, Doug, and Dave were soo nice and were super professional! I want to thank them again for making what could of been a stressful day soo easy! Thanks Again!

3
★★★★★

I recently used Don Farr Moving and they really did a nice job. Matt, Doug, and Dave were soo nice and were super professional! I want to thank them again for making what could of been a stressful day soo easy! Thanks Again!

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I agree with Carlos, Don Farr Moving and Storage staff are NOT to be trusted. They are unprofessional and will not provide a decent services. When they do break your furniture do NOT expect a response or the common courtesy of any

3
★★★★★

I agree with Carlos, Don Farr Moving and Storage staff are NOT to be trusted. They are unprofessional and will not provide a decent services. When they do break your furniture do NOT expect a response or the common courtesy of any

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Worse moving company I have aver dealt with. They are professional scamers. They come to your home with a bill target from the manager's office and they will overbill you no matter what. If you complain to the guys doing the move they

3
★★★★★

Worse moving company I have aver dealt with. They are professional scamers. They come to your home with a bill target from the manager's office and they will overbill you no matter what. If you complain to the guys doing the move they

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With my job I move around a lot and have used many different companies over the years. I have seen a lot of bad reviews about Don Farr, but at the same time I have used the other options in Pittsburgh with bad results so I figured how bad

3
★★★★★

With my job I move around a lot and have used many different companies over the years. I have seen a lot of bad reviews about Don Farr, but at the same time I have used the other options in Pittsburgh with bad results so I figured how bad

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Watch out!! They act very nice before you hire them, but once they have your furniture they turn bad people!! They are really offensive, and they overcharge!! Do not trust this people!! They are the closest thing to a gang of thugs ready

3
★★★★★

Watch out!! They act very nice before you hire them, but once they have your furniture they turn bad people!! They are really offensive, and they overcharge!! Do not trust this people!! They are the closest thing to a gang of thugs ready

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Please be smart. It is obvious that Don Farr is writing its own good reviews in this site!! I move frequently because of my job, and my worst experience with a moving company so far has been with Don Farr. Things that you must know: 1)

3
★★★★★

Please be smart. It is obvious that Don Farr is writing its own good reviews in this site!! I move frequently because of my job, and my worst experience with a moving company so far has been with Don Farr. Things that you must know: 1)

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Despite the bad reviews here, I hired Don Farr because they gave me the cheapest estimate--by far--for my local move. I'm so glad I took a chance with this company. The movers were quick, efficient, and very careful with my things and

3
★★★★★

Despite the bad reviews here, I hired Don Farr because they gave me the cheapest estimate--by far--for my local move. I'm so glad I took a chance with this company. The movers were quick, efficient, and very careful with my things and

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After living in my home for 30 years I had to move once my husband passed away. My daughter helped me find a moving company to store some of belongings and move me in with her. And as sad of a day it was for me the 3 young boys they sent

3
★★★★★

After living in my home for 30 years I had to move once my husband passed away. My daughter helped me find a moving company to store some of belongings and move me in with her. And as sad of a day it was for me the 3 young boys they sent

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Let me start out by saying that I have only written a review twice on service but I feel that people should know what kind of company you'll be dealing with if you use Don Farr. I got quotes from several companies and they were not the

3
★★★★★

Let me start out by saying that I have only written a review twice on service but I feel that people should know what kind of company you'll be dealing with if you use Don Farr. I got quotes from several companies and they were not the

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Stay away at all costs! Very bad experience. We purchases additional insurance coverage through them and after lots of damage was done to our stuff, they completely denied our claim. They are very careless and damaged most of our furniture (have pictures to prove). Their customer service is terrible. They do not return phone calls once they have been paid.
Notice how most reports here are either one or 5 stars and nothing in-between. Well, you can be sure the 5 stars are written by the company!!!

1
★☆☆☆☆

Stay away at all costs! Very bad experience. We purchases additional insurance coverage through them and after lots of damage was done to our stuff, they completely denied our claim. They are very careless and damaged most of our furniture (have pictures to prove). Their customer service is terrible. They do not return phone calls once they have been paid.
Notice how most reports here are either one or 5 stars and nothing in-between. Well, you can be sure the 5 stars are written by the company!!!

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I posted my move on Pittsburgh's Craiglist and received a response within a few hours. From day one, everyone has been extremely helpful, NICE, and willing to work with my situation. Most other companies I contacted for information hounded me for weeks but Don Farr was patient and let me communicate with them at MY conveneince. The mover were great picking up my things, the billing process has been great, and I couldn't be more happy! *Now I just can't wait to find my new home in my hometown!*

5
★★★★★

I posted my move on Pittsburgh's Craiglist and received a response within a few hours. From day one, everyone has been extremely helpful, NICE, and willing to work with my situation. Most other companies I contacted for information hounded me for weeks but Don Farr was patient and let me communicate with them at MY conveneince. The mover were great picking up my things, the billing process has been great, and I couldn't be more happy! *Now I just can't wait to find my new home in my hometown!*

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I hired Don Farr for a move from St. Louis to Pittsburgh and had a HORRIBLE experience with the company. I was going out of town the weekend before my move and was sure to call and confirm the pickup date the day before I left. Just as

3
★★★★★

I hired Don Farr for a move from St. Louis to Pittsburgh and had a HORRIBLE experience with the company. I was going out of town the weekend before my move and was sure to call and confirm the pickup date the day before I left. Just as

.

I really thought it was important to take the time to let everyone know the experience i had with this company. After receiving several estimates and even told by other company's snaky ethics to go look for reviews for this company I decided to take a shot with them!!!

I must say it was well worth it. I moved from PA-TX and the guys showed up prompt and ready on the pick up day. After watching the guys hustle for serveral hours, and pad wrap every item, they packed the truck tight! TETRIS I said !!! .... why??? Cause its amazing how those guys tightly secure every item.

Unload day, Ft. Worth Texas, I had two of the best movers ever show up. I asked them if they were having anyone else come to help but they insisted that it was better for them two to handle the items then bring in extra guys. And you know what... they were the right. The guys worked effiiciently and took the time to go over every item with me and put it where I wanted it! Fantastic job!

Well in summary DON FARR WAS AWESOME!!! and I really think that is important to take the time to let people know about a good job when far too ofter people just want to list the bad.

5
★★★★★

I really thought it was important to take the time to let everyone know the experience i had with this company. After receiving several estimates and even told by other company's snaky ethics to go look for reviews for this company I decided to take a shot with them!!!

I must say it was well worth it. I moved from PA-TX and the guys showed up prompt and ready on the pick up day. After watching the guys hustle for serveral hours, and pad wrap every item, they packed the truck tight! TETRIS I said !!! .... why??? Cause its amazing how those guys tightly secure every item.

Unload day, Ft. Worth Texas, I had two of the best movers ever show up. I asked them if they were having anyone else come to help but they insisted that it was better for them two to handle the items then bring in extra guys. And you know what... they were the right. The guys worked effiiciently and took the time to go over every item with me and put it where I wanted it! Fantastic job!

Well in summary DON FARR WAS AWESOME!!! and I really think that is important to take the time to let people know about a good job when far too ofter people just want to list the bad.

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.

I really thought it was important to take the time to let everyone know the experience i had with this company. After receiving several estimates and even told by other company's snaky ethics to go look for reviews for this company I decided to take a shot with them!!!

I must say it was well worth it. I moved from PA-TX and the guys showed up prompt and ready on the pick up day. After watching the guys hustle for serveral hours, and pad wrap every item, they packed the truck tight! TETRIS I said !!! .... why??? Cause its amazing how those guys tightly secure every item.

Unload day, Ft. Worth Texas, I had two of the best movers ever show up. I asked them if they were having anyone else come to help but they insisted that it was better for them two to handle the items then bring in extra guys. And you know what... they were the right. The guys worked effiiciently and took the time to go over every item with me and put it where I wanted it! Fantastic job!

Well in summary DON FARR WAS AWESOME!!! and I really think that is important to take the time to let people know about a good job when far too ofter people just want to list the bad.

2
★★★★★

I really thought it was important to take the time to let everyone know the experience i had with this company. After receiving several estimates and even told by other company's snaky ethics to go look for reviews for this company I decided to take a shot with them!!!

I must say it was well worth it. I moved from PA-TX and the guys showed up prompt and ready on the pick up day. After watching the guys hustle for serveral hours, and pad wrap every item, they packed the truck tight! TETRIS I said !!! .... why??? Cause its amazing how those guys tightly secure every item.

Unload day, Ft. Worth Texas, I had two of the best movers ever show up. I asked them if they were having anyone else come to help but they insisted that it was better for them two to handle the items then bring in extra guys. And you know what... they were the right. The guys worked effiiciently and took the time to go over every item with me and put it where I wanted it! Fantastic job!

Well in summary DON FARR WAS AWESOME!!! and I really think that is important to take the time to let people know about a good job when far too ofter people just want to list the bad.

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Watch Out For These Guys!

I was fooled by there initial pitch. After a good quote and receiving my deposit, everything was awful. They kept shifting the pick-up and drop off date. And the initial 3-4 day move took 9 days, really nice to have a week with none of your stuff when your not planning on it and have to go to work.

Worse, when they actually showed up for the move, there were 6 somewhat suspect characters all over my house and one of them went into our belongings and stole a diamond ring! Needless to say, Don Farr has been very elusive on the matter and refuses to accept any responsibility.

1
★☆☆☆☆

Watch Out For These Guys!

I was fooled by there initial pitch. After a good quote and receiving my deposit, everything was awful. They kept shifting the pick-up and drop off date. And the initial 3-4 day move took 9 days, really nice to have a week with none of your stuff when your not planning on it and have to go to work.

Worse, when they actually showed up for the move, there were 6 somewhat suspect characters all over my house and one of them went into our belongings and stole a diamond ring! Needless to say, Don Farr has been very elusive on the matter and refuses to accept any responsibility.

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0 out of 1 people found this review helpful.

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These movers are terrible. I cant believe they would be the "official" movers of anyone. They were late the morning we were moving, brought a large truck on our street and tore out our neighbors cable wires which they laughed about, two of the men complained that they get all the crap jobs on the weekends (this was a sunday move). The worst part of it all is that every peice of furniture we have was scratched upon arrival to our new home.
I would not hire them again, and I would never recommend anyone else uses them.

1
★☆☆☆☆

These movers are terrible. I cant believe they would be the "official" movers of anyone. They were late the morning we were moving, brought a large truck on our street and tore out our neighbors cable wires which they laughed about, two of the men complained that they get all the crap jobs on the weekends (this was a sunday move). The worst part of it all is that every peice of furniture we have was scratched upon arrival to our new home.
I would not hire them again, and I would never recommend anyone else uses them.

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.

WHAT A HORRIBLE EXPERIENCE!. Packers were nice and did a thorough job. Actual movers damaged nearly EVERY good piece of furniture that we own. My son's bed arrived with LARGE CHUNKS of wood missing. It looked like they had not even padded good wood pieces. Made our moving experience 100X more stressful to arrive to new home with everything damaged. My advice....I don't care if they are the official movers of the Steelers & the Penguins....CHOOSE ANOTHER!!!!!!

1
★☆☆☆☆

WHAT A HORRIBLE EXPERIENCE!. Packers were nice and did a thorough job. Actual movers damaged nearly EVERY good piece of furniture that we own. My son's bed arrived with LARGE CHUNKS of wood missing. It looked like they had not even padded good wood pieces. Made our moving experience 100X more stressful to arrive to new home with everything damaged. My advice....I don't care if they are the official movers of the Steelers & the Penguins....CHOOSE ANOTHER!!!!!!

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The move started well with the crew showing up at 7:30am promptly, but one of our movers was obvious hung over (he even said he was out drinking really late the night before). The big issue aside from being extremely slow and costing us 2+ extra hours of move time was when they ignored our written request to have our white furniture shrink wrapped prior to the move. They even ignored two verbal directives to put the furniture down and shrink wrap it before trying to take it through the outside door. Much to our chagrin they said it wasn't a problem and proceeded to slam it through the door way. Thats when our brand new white couch was ruined with paint, rust, and dirt. After asking them to stop, they kept going and threw the couch into the truck rather than carrying it up the ramp and setting it down gently. The lack of concern for other people's property is heartbreaking. After seeing how upset we were with their conduct, several phone calls to their office, and a long conversation about how to handle the furniture and our belongings, we again had another incident. This time it occured after they had left when we were evaluating all of our furniture (we couldn't do this while they were there because then we'd be paying another 1-2 hours of labor for them to watch us inspect our furniture). Our dresser had a dozen inch-long grooves in the top, which it obviously was damaged during the move, but the kicker is that they actually took the time to take a black permanent marker and color in the scratches. I've moved myself 4 seperate times without any assistance from a moving company, and will be doing it again the next time I move. It was not worth the money to have them sit around and smoke cigarretes in the bed of the truck while watching the other guy carry one box in at a time either.Your money is best used on a u-haul and a couple of close friends - they will probably be more respectful of your belongings as well.

0
★☆☆☆☆

The move started well with the crew showing up at 7:30am promptly, but one of our movers was obvious hung over (he even said he was out drinking really late the night before). The big issue aside from being extremely slow and costing us 2+ extra hours of move time was when they ignored our written request to have our white furniture shrink wrapped prior to the move. They even ignored two verbal directives to put the furniture down and shrink wrap it before trying to take it through the outside door. Much to our chagrin they said it wasn't a problem and proceeded to slam it through the door way. Thats when our brand new white couch was ruined with paint, rust, and dirt. After asking them to stop, they kept going and threw the couch into the truck rather than carrying it up the ramp and setting it down gently. The lack of concern for other people's property is heartbreaking. After seeing how upset we were with their conduct, several phone calls to their office, and a long conversation about how to handle the furniture and our belongings, we again had another incident. This time it occured after they had left when we were evaluating all of our furniture (we couldn't do this while they were there because then we'd be paying another 1-2 hours of labor for them to watch us inspect our furniture). Our dresser had a dozen inch-long grooves in the top, which it obviously was damaged during the move, but the kicker is that they actually took the time to take a black permanent marker and color in the scratches. I've moved myself 4 seperate times without any assistance from a moving company, and will be doing it again the next time I move. It was not worth the money to have them sit around and smoke cigarretes in the bed of the truck while watching the other guy carry one box in at a time either.Your money is best used on a u-haul and a couple of close friends - they will probably be more respectful of your belongings as well.

Pros: very few - They were on time for their arrival

Cons: Lack of care, slow, unprofessional, costly

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Your service in moving me from Pittsburgh to Virginia was without any problems at all. The truck was on time for pick up and on time for delivery. I really appreciated your service and would use your company again.

2
★★★★★

Your service in moving me from Pittsburgh to Virginia was without any problems at all. The truck was on time for pick up and on time for delivery. I really appreciated your service and would use your company again.

Pros: ON TIME

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I needed a move last minute about a month ago and this company just jumped on it! After calling several companies and getting a voicemail or a "someone will call you". I talked to the folks at Don Farr. They quickly got me set up for a quote, set me up with the date I needed to move and showed up to move me on time. Their men worked fast and padded everything at no charge. Before I knew it i was on my couch at my new place all set up.

2
★★★★★

I needed a move last minute about a month ago and this company just jumped on it! After calling several companies and getting a voicemail or a "someone will call you". I talked to the folks at Don Farr. They quickly got me set up for a quote, set me up with the date I needed to move and showed up to move me on time. Their men worked fast and padded everything at no charge. Before I knew it i was on my couch at my new place all set up.

Pros: SERVICE SERVICE SERVICE

Cons: none

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Last Aug we were moving from Elizabeth Twp. (see picture in McKeesport Daily News) and the truck was fully loaded. The wheels were not blocked and the truck rolled down the hill, across a retaining wall and landed on our neighbors car. No one from the company spoke to us that day. They had to bring in another truck to unload and reload since the gas tanks had to be drained b/f the truck could be pulled off the wall and car which took hours and it was a 90 degree day. The crew was then sent back to our house to finish loading but by that time was so tired, they left much of our things at the house and left. We had to go to the closing so could not be there but left our daughter in charge. The movers were rude and used inappropriate language. We had to call the following day as they had still not contacted us and asked what they intended to do about it. Not only were our things damaged but the final bill was several hundred dollars higher than was quoted and we were told that unless we paid it, we could not file a claim. We were sent claim forms which we submitted but to date have not heard a word from them. Just about everything we own was either severely damaged or broken. The next day when the furniture was delivered, the same crew was on and careless wouldn't describe their actions. They had a poor attitude as if it was our fault. I would NEVER recommend this company to anyone. Just last week they filed for bankruptcy so I don't know if we will ever see compensation for the damage. We have called several times and still no response. It is Jan and the incident occurred in August.

0
★☆☆☆☆

Last Aug we were moving from Elizabeth Twp. (see picture in McKeesport Daily News) and the truck was fully loaded. The wheels were not blocked and the truck rolled down the hill, across a retaining wall and landed on our neighbors car. No one from the company spoke to us that day. They had to bring in another truck to unload and reload since the gas tanks had to be drained b/f the truck could be pulled off the wall and car which took hours and it was a 90 degree day. The crew was then sent back to our house to finish loading but by that time was so tired, they left much of our things at the house and left. We had to go to the closing so could not be there but left our daughter in charge. The movers were rude and used inappropriate language. We had to call the following day as they had still not contacted us and asked what they intended to do about it. Not only were our things damaged but the final bill was several hundred dollars higher than was quoted and we were told that unless we paid it, we could not file a claim. We were sent claim forms which we submitted but to date have not heard a word from them. Just about everything we own was either severely damaged or broken. The next day when the furniture was delivered, the same crew was on and careless wouldn't describe their actions. They had a poor attitude as if it was our fault. I would NEVER recommend this company to anyone. Just last week they filed for bankruptcy so I don't know if we will ever see compensation for the damage. We have called several times and still no response. It is Jan and the incident occurred in August.

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We used Don Farr (also known as Hindman) for a recent move out of our previous house, into Don Farr's storage, and then into our new home a month later, and overall the experience was very mixed.
The move our from our previous home went very smoothly - the 4 movers laid down plastic on carpets/cardboard on hardwood, were very professional, curtious and pleasant to work with. The team that moved our goods from storage to our new home was poor however. They lacked professionalism, were unprepared, and lacked willingness to perform their duties to the expectations of this consumer. Two of my biggest complaints are 1) They arrived with no plastic/cardboard/ etc. to put down on carpet or hardwood (despite the fact it was wet and muddy out from a previous nights rain) and I had to ask MULTIPLE times for them to put something down and they finally put furniture pads down which had to be taken off the actual furniture they were moving for me - correction, I had to unwrapped them from the furniture myslef and put them down myself. They acted as if it were a huge suprise (and pain in the butt) that someone would actually want to keep their flooring in good condition and want them covered ?!?!?! Later, we found that our mattress was stained and damaged (despite being wrapped in mattress bags and plastic) with the plastic ripped. When I called the next morning, the person answering the phone was ironically the driver for our move, and was basically waiting for my call regarding this, admitted to the error stating they dropped and dragged the mattress in removing it from storage, and would send us a claim form for the damages. We submitted the claim from, for which they state they have 120 days to respond, which they took every minute of (even going over that time span causing me to call and inquire multiple times), and they provided reimbursement in the minimal amount which wasn't near the value of the mattress.

Overall, buyer beware. There are alot of good moving companies out there - this is not one of them.

0
★☆☆☆☆

We used Don Farr (also known as Hindman) for a recent move out of our previous house, into Don Farr's storage, and then into our new home a month later, and overall the experience was very mixed.
The move our from our previous home went very smoothly - the 4 movers laid down plastic on carpets/cardboard on hardwood, were very professional, curtious and pleasant to work with. The team that moved our goods from storage to our new home was poor however. They lacked professionalism, were unprepared, and lacked willingness to perform their duties to the expectations of this consumer. Two of my biggest complaints are 1) They arrived with no plastic/cardboard/ etc. to put down on carpet or hardwood (despite the fact it was wet and muddy out from a previous nights rain) and I had to ask MULTIPLE times for them to put something down and they finally put furniture pads down which had to be taken off the actual furniture they were moving for me - correction, I had to unwrapped them from the furniture myslef and put them down myself. They acted as if it were a huge suprise (and pain in the butt) that someone would actually want to keep their flooring in good condition and want them covered ?!?!?! Later, we found that our mattress was stained and damaged (despite being wrapped in mattress bags and plastic) with the plastic ripped. When I called the next morning, the person answering the phone was ironically the driver for our move, and was basically waiting for my call regarding this, admitted to the error stating they dropped and dragged the mattress in removing it from storage, and would send us a claim form for the damages. We submitted the claim from, for which they state they have 120 days to respond, which they took every minute of (even going over that time span causing me to call and inquire multiple times), and they provided reimbursement in the minimal amount which wasn't near the value of the mattress.

Overall, buyer beware. There are alot of good moving companies out there - this is not one of them.

Cons: Read Below

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I had the worst moving experience with this company! I moved almost once a year for recent 5 years, so I'm sure that I have enough moving experience. I used Deily moving company this time, and this was the biggest mistake I made!!!!
They were working very unprofessional, making jokes all the time by themselves, one person disappeared during moving for more than a half hour, laughing after they dropped our possessions (can?t believe), extremely working slowly to extend working hours!!! We moved most boxes and items other than furniture by ourselves before moving date in order to reduce moving hours and cost. It took 5 hours to move last year with much more stuff, so we expected maximum 4 hours this time. But it ended up 7 hours!!!! These people made many dents on our washer, broke our buffet drawers (they didn't wrap the furniture so they dropped it on the ground!), ruined our sofa, dropped my printer from their truck, lost bed legs, completely broke my favorite halogen lamp into two pieces (by the way why did you take it away? We didn?t give it to you!!), and there are so much more. Also, they BROKE OUR NEW HOUSE!!!!!!! They peeled off the paints, made tons of scratches everywhere, and MADE A BIG HOLE ON THE WALL!!!!!!!!!!!! We had to call a contractor to fix these!!!! Moreover, when my husband tried to make claims over the phone, they redirected the call over and over again and finally the call was disconnected!!!!!!!!!! This is THE WORST MOVING COMPANY EVER!!! DO NOT USE THIS COMPANY!!!!!!!

0
★☆☆☆☆

I had the worst moving experience with this company! I moved almost once a year for recent 5 years, so I'm sure that I have enough moving experience. I used Deily moving company this time, and this was the biggest mistake I made!!!!
They were working very unprofessional, making jokes all the time by themselves, one person disappeared during moving for more than a half hour, laughing after they dropped our possessions (can?t believe), extremely working slowly to extend working hours!!! We moved most boxes and items other than furniture by ourselves before moving date in order to reduce moving hours and cost. It took 5 hours to move last year with much more stuff, so we expected maximum 4 hours this time. But it ended up 7 hours!!!! These people made many dents on our washer, broke our buffet drawers (they didn't wrap the furniture so they dropped it on the ground!), ruined our sofa, dropped my printer from their truck, lost bed legs, completely broke my favorite halogen lamp into two pieces (by the way why did you take it away? We didn?t give it to you!!), and there are so much more. Also, they BROKE OUR NEW HOUSE!!!!!!! They peeled off the paints, made tons of scratches everywhere, and MADE A BIG HOLE ON THE WALL!!!!!!!!!!!! We had to call a contractor to fix these!!!! Moreover, when my husband tried to make claims over the phone, they redirected the call over and over again and finally the call was disconnected!!!!!!!!!! This is THE WORST MOVING COMPANY EVER!!! DO NOT USE THIS COMPANY!!!!!!!

Pros: NOTHING

Cons: EVERYTHING

.

Pictures are worth a thousand words. Go to the Bethel Park Fire Dept. website, and look under "photo gallery" and then "moving van into home" and see for yourself. Note: My house was 6 months old when this loaded moving van rolled down the street, jumped the curb and came to rest in my dining room. Get the police report at the Bethel Park police station. You make the call. (I was forced to choose 1 star...but obviously, it gets no stars!)

0
★☆☆☆☆

Pictures are worth a thousand words. Go to the Bethel Park Fire Dept. website, and look under "photo gallery" and then "moving van into home" and see for yourself. Note: My house was 6 months old when this loaded moving van rolled down the street, jumped the curb and came to rest in my dining room. Get the police report at the Bethel Park police station. You make the call. (I was forced to choose 1 star...but obviously, it gets no stars!)

Cons: $100,000 damage to a 6-mo-old house, ruined neighbors stuff

.

My husband and I just used Don Farr to move us approx. 300 miles from Pittsburgh. We experienced NO problems. The crew the packed up our stuff and the crew that unloaded were wonderful. They acted very professional during the whole move. I couldn't have asked for a better group of guys!! All of our items arrived in perfect condition. I would recommend Don Farr to anyone in the Pittsburgh area! They made what what I thought was going to be a very stressful day very relaxing!

2
★★★★★

My husband and I just used Don Farr to move us approx. 300 miles from Pittsburgh. We experienced NO problems. The crew the packed up our stuff and the crew that unloaded were wonderful. They acted very professional during the whole move. I couldn't have asked for a better group of guys!! All of our items arrived in perfect condition. I would recommend Don Farr to anyone in the Pittsburgh area! They made what what I thought was going to be a very stressful day very relaxing!

Pros: Great Move!!

.

DON FARR MOVING & STORAGE SALES PEOPLE LIE TO GET YOUR BUSINESS! THEY ARE ALSO KNOWN AS: ARPIN MOVING, HINDMAN MOVING & STORAGE AND MY WAY MOVING.

I needed a mover to come and take everything in my house, store it overnight and bring it to my new home the next day. I had two estimators come to my home. The first one told me I would need a semi or 2 box trucks to fit all of my belongings. When the estimator from Don Farr came, he assured me that everything would fit into one box truck and the other company was just trying to overcharge me. He seemed confident in his estimate so I agreed to use them for my move. I am not sure how that man sleeps at night!!!

The movers arrived, an hour late - two smelled of alcohol - and the foreman tells me that everything can't fit in one truck and they will have to call their manager to send another truck. When I asked him if they would have anyone available, he told me that they ALWAYS have drivers and movers wait each day at their warehouse to go to the jobs when the foremen call for more help. (OBVIOUSLY, THEY LOW BALL AND LIE AT THE ESTIMATE TO GET YOUR BUSINESS KNOWING YOU WILL PAY MUCH MORE FOR FOR YOUR MOVE!)

I had to be out of the house that day so I had no choice!! He called his manager and 45 minutes later another truck - and mover - arrived. We definately needed the second truck as it was full when they completed loading all my belongings.

The quality of their "movers" left alot to be desired. They could have cared less about our belongings. When I complained to the foreman, he told me "You should have seen the crew I worked with yesterday - they were really bad." Amazing!

Now, once everything was loaded, the forman came to me for payment. THEIR RATE WAS 20% HIGHER THAN THE FIRST ESTIMATE I RECEIVED!!

After several messages to the company with no return phone calls and hearing other similar horror stories, it reinforces my initial feeling that this is the way they conduct their business. SHAME ON THEM! I then contacted the PABBB to file a complaint and was told they are no longer a member!

I hope you learn from my mistake in using Don Farr for my move. If a company has to use multiple names to do business - RED FLAG. If the estimator gives you a much lower rate than their competitor and slams their competitor - RED FLAG! If the business has had their membership at the PABBB revoked due to no response to customer complaints - RED FLAG.

Tell all your family and friends - as I have done - to stay away from this company. They are theives and liars!

0
★☆☆☆☆

DON FARR MOVING & STORAGE SALES PEOPLE LIE TO GET YOUR BUSINESS! THEY ARE ALSO KNOWN AS: ARPIN MOVING, HINDMAN MOVING & STORAGE AND MY WAY MOVING.

I needed a mover to come and take everything in my house, store it overnight and bring it to my new home the next day. I had two estimators come to my home. The first one told me I would need a semi or 2 box trucks to fit all of my belongings. When the estimator from Don Farr came, he assured me that everything would fit into one box truck and the other company was just trying to overcharge me. He seemed confident in his estimate so I agreed to use them for my move. I am not sure how that man sleeps at night!!!

The movers arrived, an hour late - two smelled of alcohol - and the foreman tells me that everything can't fit in one truck and they will have to call their manager to send another truck. When I asked him if they would have anyone available, he told me that they ALWAYS have drivers and movers wait each day at their warehouse to go to the jobs when the foremen call for more help. (OBVIOUSLY, THEY LOW BALL AND LIE AT THE ESTIMATE TO GET YOUR BUSINESS KNOWING YOU WILL PAY MUCH MORE FOR FOR YOUR MOVE!)

I had to be out of the house that day so I had no choice!! He called his manager and 45 minutes later another truck - and mover - arrived. We definately needed the second truck as it was full when they completed loading all my belongings.

The quality of their "movers" left alot to be desired. They could have cared less about our belongings. When I complained to the foreman, he told me "You should have seen the crew I worked with yesterday - they were really bad." Amazing!

Now, once everything was loaded, the forman came to me for payment. THEIR RATE WAS 20% HIGHER THAN THE FIRST ESTIMATE I RECEIVED!!

After several messages to the company with no return phone calls and hearing other similar horror stories, it reinforces my initial feeling that this is the way they conduct their business. SHAME ON THEM! I then contacted the PABBB to file a complaint and was told they are no longer a member!

I hope you learn from my mistake in using Don Farr for my move. If a company has to use multiple names to do business - RED FLAG. If the estimator gives you a much lower rate than their competitor and slams their competitor - RED FLAG! If the business has had their membership at the PABBB revoked due to no response to customer complaints - RED FLAG.

Tell all your family and friends - as I have done - to stay away from this company. They are theives and liars!

Pros: none

Cons: see below

.

Do not be tempted to trust your relocation to this firm. I have made numerous moves over the years ( local and cross country) utilizing multiple moving and storage companies, and this company ranks lower than poor on my list! The provided quote may appear budget friendly, but that is where any customer service ends. The actual movers are inexperienced and unqualified, which in my case, resulted in unnecessary damages to the structure of my home as well as my belongings. ( Keep in mind that I am a veteran of myriad moves and I am well aware that scraped walls and scratched and dinged furniture are common, unavoidable side effects of moves; I am NOT referring to this type of problem). Contact with Don Farr Moving & Storage during the rapidly deteriorating situation on the day of my move, in addition to subsequent requests for dialogue have been met with outright rudeness and condescension, if not completely ignored. It has been 1 year since my transfer and no review of my submitted claim has been realized. Again, may I sincerely offer my humble opinion that this firm should not be doing business with the public or be allowed anywhere near customers who expect household belongings and home be respected.

0
★☆☆☆☆

Do not be tempted to trust your relocation to this firm. I have made numerous moves over the years ( local and cross country) utilizing multiple moving and storage companies, and this company ranks lower than poor on my list! The provided quote may appear budget friendly, but that is where any customer service ends. The actual movers are inexperienced and unqualified, which in my case, resulted in unnecessary damages to the structure of my home as well as my belongings. ( Keep in mind that I am a veteran of myriad moves and I am well aware that scraped walls and scratched and dinged furniture are common, unavoidable side effects of moves; I am NOT referring to this type of problem). Contact with Don Farr Moving & Storage during the rapidly deteriorating situation on the day of my move, in addition to subsequent requests for dialogue have been met with outright rudeness and condescension, if not completely ignored. It has been 1 year since my transfer and no review of my submitted claim has been realized. Again, may I sincerely offer my humble opinion that this firm should not be doing business with the public or be allowed anywhere near customers who expect household belongings and home be respected.

Pros: NONE

Cons: Unqualified & inexperienced & poor customer service

.

I recently moved and Don Farr movers severely damaged almost every piece of furniture they touched...filed claim through Don Far and five months later (ridiculously), they want to give me a mere $100 for damage to thousands of dollars worth of furniture. If you like your furniture..I suggest NOT using Don Farr!! Basically the movers don't give a damn and neither do the claims people.

0
★☆☆☆☆

I recently moved and Don Farr movers severely damaged almost every piece of furniture they touched...filed claim through Don Far and five months later (ridiculously), they want to give me a mere $100 for damage to thousands of dollars worth of furniture. If you like your furniture..I suggest NOT using Don Farr!! Basically the movers don't give a damn and neither do the claims people.

Pros: NONE

Cons: damaging to furniture, rude movers, not cautious at all

.

Just look elsewhere for a mover. They get the triple crown from my wife and I . On our move to Pittsburgh they damaged both homes, lost multiple items, and damaged what was left. They refused to compensate us in any way. Nice job guys!

0
★☆☆☆☆

Just look elsewhere for a mover. They get the triple crown from my wife and I . On our move to Pittsburgh they damaged both homes, lost multiple items, and damaged what was left. They refused to compensate us in any way. Nice job guys!

Pros: none

Cons: too many to list.

.

We were going to help a friend move out of state.After checking prices for professional movers, we decided to use this moving company instead.The price was much lower than other companies and it made the decision for hiring rather than doing it ourselves, easier.They packed things up, moved them from one hose to another with no problems

5
★★★★★

We were going to help a friend move out of state.After checking prices for professional movers, we decided to use this moving company instead.The price was much lower than other companies and it made the decision for hiring rather than doing it ourselves, easier.They packed things up, moved them from one hose to another with no problems

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