Urbia-Home

★★☆☆☆

About Urbia-Home

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Home & Garden
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2.0 3
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I was unimpressed with this store, their manayunk store seems better run, organized, and stocked than the center city location. It has a better selection. A shame since I live downtown.

2
★★★★☆

I was unimpressed with this store, their manayunk store seems better run, organized, and stocked than the center city location. It has a better selection. A shame since I live downtown.

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This place provided the worst customer service I've ever experienced. Sofa ordered was "stolen". Replacement was not possible due to running out of fabric. My 6-8 wk delivery turned into 3 mos of run around. Was offered a "free" fabric upgrade, then was asked to pay. The worst!

0
★☆☆☆☆

This place provided the worst customer service I've ever experienced. Sofa ordered was "stolen". Replacement was not possible due to running out of fabric. My 6-8 wk delivery turned into 3 mos of run around. Was offered a "free" fabric upgrade, then was asked to pay. The worst!

Pros: None, None, None

Cons: False promises, Horrible service, They don't care

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I purchased 2 couches at Somnia's store in NJ and was told that the couches would be delivered in 4-6 weeks. It took 12 weeks (and several irate phone calls with the manager -who was unforgiving- "they've already been shipped") until we received them. It should be known that the owner sold us the couches. I would rather pay 50% more and have something to sit on than wait and wait and wait...

0
★☆☆☆☆

I purchased 2 couches at Somnia's store in NJ and was told that the couches would be delivered in 4-6 weeks. It took 12 weeks (and several irate phone calls with the manager -who was unforgiving- "they've already been shipped") until we received them. It should be known that the owner sold us the couches. I would rather pay 50% more and have something to sit on than wait and wait and wait...

Pros: inexpensive

Cons: poor service

 

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