West End Physical Therapy

★★★★☆

About West End Physical Therapy

Health & Medical

Health & Medical
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2177 West End Road Bath, PA

4.0 2
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Receptionists are terrible the 1st time i went there the young woman didi not even bother to look at me when i arrived. After asking her about insurance she proceeded to tell me to sign my name on the sign in sheet that she will pull my chart. since i had never visited the place i asked her if she knew who i was she still did not look at me and responded aha. i told her can i see my chrt she almost handed me the file when another employee stoped her afrer she saw my name and the name of on thei insurance card did not match. ithe other staff member said she would be spoken to. after this bad experience the other receptionist has a terrible attitude and talks to patients in a condecending prepotent tone. too bad the office staff is so bad the therapists are good rseally good.

3
★★★☆☆

Receptionists are terrible the 1st time i went there the young woman didi not even bother to look at me when i arrived. After asking her about insurance she proceeded to tell me to sign my name on the sign in sheet that she will pull my chart. since i had never visited the place i asked her if she knew who i was she still did not look at me and responded aha. i told her can i see my chrt she almost handed me the file when another employee stoped her afrer she saw my name and the name of on thei insurance card did not match. ithe other staff member said she would be spoken to. after this bad experience the other receptionist has a terrible attitude and talks to patients in a condecending prepotent tone. too bad the office staff is so bad the therapists are good rseally good.

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This place is definitely world class. The people are so attentive to all your needs and they stay on top of what you are doing. Best place to go if you need physical therapy.

5
★★★★★

This place is definitely world class. The people are so attentive to all your needs and they stay on top of what you are doing. Best place to go if you need physical therapy.

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