Roth Carpet Cleaning

★★★★☆
  • 8985 Frankstown Rd

    Pittsburgh, PA 15235

    Map & Directions
  • 412-833-9115

About Roth Carpet Cleaning

Details
  • Carpeting
Hours
Monday: 09:00 AM - 05:00 PM
Tuesday: 09:00 AM - 05:00 PM
Wednesday: 09:00 AM - 05:00 PM
Thursday: 09:00 AM - 05:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: 09:00 AM - 12:00 PM
Sunday: Closed
3.6667 3
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Horrible experience. First they scheduled the cleaning on the WRONG DAY and when I called to speak to the manager she was just plain rude. We ended up having to schedule it on the day after we moved out of town so we had to get the landlord to come in which, did not make her happy.. When we called to schedule it we told them the amount of rooms, stairways, hallways and type of carpeting and they gave us the amount, which i left as a check for them. Our landlord calls us saying we have to pay an additional $70 because they didn't have us down for the upstairs bedrooms when we went over that, in detail TWICE with them. When we called a third time they took no responsibility, and said a manager would call the next day.. 2 days later i called back and was told they would call, another 2 days later i finally called the headquarters. And though the woman was nice, there was no resolution. I've used several cleaning companies before and this was by far the worst experience. They appear completely incompetent.

1
★☆☆☆☆

Horrible experience. First they scheduled the cleaning on the WRONG DAY and when I called to speak to the manager she was just plain rude. We ended up having to schedule it on the day after we moved out of town so we had to get the landlord to come in which, did not make her happy.. When we called to schedule it we told them the amount of rooms, stairways, hallways and type of carpeting and they gave us the amount, which i left as a check for them. Our landlord calls us saying we have to pay an additional $70 because they didn't have us down for the upstairs bedrooms when we went over that, in detail TWICE with them. When we called a third time they took no responsibility, and said a manager would call the next day.. 2 days later i called back and was told they would call, another 2 days later i finally called the headquarters. And though the woman was nice, there was no resolution. I've used several cleaning companies before and this was by far the worst experience. They appear completely incompetent.

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Horrible experience. First they scheduled the cleaning on the WRONG DAY and when I called to speak to the manager she was just plain rude. We ended up having to schedule it on the day after we moved out of town so we had to get the

3
★★★★★

Horrible experience. First they scheduled the cleaning on the WRONG DAY and when I called to speak to the manager she was just plain rude. We ended up having to schedule it on the day after we moved out of town so we had to get the

Cons: rude, incompetent, read below

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I have always done my own carpet cleaning but when I moved into my new rental I wanted the carpets professionally done. They have a wonderful price and lots of specials and I thought to myself they must do a LOUSY job since the price is so reasonable. In this world, you get what you pay for... but they sent out this really NICE man who did an EXCELLENT job. He was very nice about helping my husband move the furniture out of the way... they spot clean and then do the big cleaning. When they are gone you rugs are not soaking wet and they look wonderful. I would use their service again ANYTIME!!!

4
★★★★☆

I have always done my own carpet cleaning but when I moved into my new rental I wanted the carpets professionally done. They have a wonderful price and lots of specials and I thought to myself they must do a LOUSY job since the price is so reasonable. In this world, you get what you pay for... but they sent out this really NICE man who did an EXCELLENT job. He was very nice about helping my husband move the furniture out of the way... they spot clean and then do the big cleaning. When they are gone you rugs are not soaking wet and they look wonderful. I would use their service again ANYTIME!!!

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Business Response:

Thank you for the review. And remember that returning customers get a discount.
 

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