Jensen Movers And Storage, Inc.

★★★★☆
  • 161 Commerce Dr

    Montgomeryville, PA 18936

    Cross street: ROUTE 309

    Map & Directions
  • 215-997-8200

About Jensen Movers And Storage, Inc.

Hours
Our office is open Monday- Friday 8-5 Saturday 8-1
Reservations
Make A Reservation

Transportation & Storage

Transportation & Storage
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Worst moving experience ever!!

3
★★★★★

Worst moving experience ever!!

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This was the worse movers I ever had. They told me they would be in FL by the 22nd of November. They did not get to me until the 16th of December. Then they tried to tell me they did not give me an arrival date. Are you kidding me!!!

3
★★★★★

This was the worse movers I ever had. They told me they would be in FL by the 22nd of November. They did not get to me until the 16th of December. Then they tried to tell me they did not give me an arrival date. Are you kidding me!!!

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Had a very good experience with this company. The men were very nice to deal with and went out of their way to help me. My move went well. I would recommend this company. I had to write this review because had I paid attention to some previous comments, I would have lost out on a positive experience. Makes you wonder about some people.
Jensen was initially recommended to me by my realtor and then again by my attorney. They were right on!

5
★★★★★

Had a very good experience with this company. The men were very nice to deal with and went out of their way to help me. My move went well. I would recommend this company. I had to write this review because had I paid attention to some previous comments, I would have lost out on a positive experience. Makes you wonder about some people.
Jensen was initially recommended to me by my realtor and then again by my attorney. They were right on!

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.

Overall satisfied with my move - the crew really knew what they were doing! Everyone was very friendly and easy to talk to. I'd recommend Jensen to anyone!

3
★★★★★

Overall satisfied with my move - the crew really knew what they were doing! Everyone was very friendly and easy to talk to. I'd recommend Jensen to anyone!

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I just used Jensen to move my family from Montauk, Ny to Doylestown and had a very good experience. The men were very careful and polite. Being new to the area, I wanted to use someone local and my neighbor gave me their name. I will be

3
★★★★★

I just used Jensen to move my family from Montauk, Ny to Doylestown and had a very good experience. The men were very careful and polite. Being new to the area, I wanted to use someone local and my neighbor gave me their name. I will be

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A really bad experience! Don't use Jensen! Our move was a nightmare ! We had Jensen do the packing too. The packers ran out of packing materials for 2 antique mirrors and a Waterford chandelier. The packers promised that the packing would

3
★★★★★

A really bad experience! Don't use Jensen! Our move was a nightmare ! We had Jensen do the packing too. The packers ran out of packing materials for 2 antique mirrors and a Waterford chandelier. The packers promised that the packing would

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We received a letter in the mail from Jensen and from the moment we called their office they were very accommodating and eager for our business. They really went above and beyond to make sure all our goods arrived to our destination

3
★★★★★

We received a letter in the mail from Jensen and from the moment we called their office they were very accommodating and eager for our business. They really went above and beyond to make sure all our goods arrived to our destination

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From the office staff to the movers everyone was friendly and kind. Understood my needs and made what was a stressful time seam like a piece of cake. They really put my mind at ease. Great Job Jensen -- Recommend you to all my friends!

3
★★★★★

From the office staff to the movers everyone was friendly and kind. Understood my needs and made what was a stressful time seam like a piece of cake. They really put my mind at ease. Great Job Jensen -- Recommend you to all my friends!

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give the guys a raise...they worked so hard in the hot weather!! I had a great move overs several extremely hot days. Men were competent and did not miss a step. Everything went well!

3
★★★★★

give the guys a raise...they worked so hard in the hot weather!! I had a great move overs several extremely hot days. Men were competent and did not miss a step. Everything went well!

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I moved back in November of 2012. The price was right and the estimate came in very reasonable. The end total came in under the estimate but we soon found out why. Our load was broken up into 2 trucks. One of the trucks would not be here until February. From Nov to Feb we were stuck with the things from our old house from our attic. you know, the things we DONT use. We were lucky to get our beds. Many items when unpacked were broken. I PAID for a FRAGILE PACK. Much of our furniture was scratched badly. They came back in Feb and took the items to get them fixed or to keep them for salvage if we get a monetary claim. Its May 2012 now and the baby has no crib. she has been sleeping in a pack and play since we moved. For safety reasons, the FDA says you can't fix a broken crib anyway. I had a beautiful Tiffany style lamp from the 50's. How can you restore the stained glass? I have a bulldog lawyer up there that is a close friend of the family. If I have to hire him, I will. I have done many things on principle and won. I am on disability and have ALL the time in the world to do this project. Get this together people and I may just take back this negative review because I really do believe you want to do a good business but are having trouble finding people who care enough about their job. We had maybe 3 good guys on the crew but the rest....blah... please dont turn your back on your customers.

1
★☆☆☆☆

I moved back in November of 2012. The price was right and the estimate came in very reasonable. The end total came in under the estimate but we soon found out why. Our load was broken up into 2 trucks. One of the trucks would not be here until February. From Nov to Feb we were stuck with the things from our old house from our attic. you know, the things we DONT use. We were lucky to get our beds. Many items when unpacked were broken. I PAID for a FRAGILE PACK. Much of our furniture was scratched badly. They came back in Feb and took the items to get them fixed or to keep them for salvage if we get a monetary claim. Its May 2012 now and the baby has no crib. she has been sleeping in a pack and play since we moved. For safety reasons, the FDA says you can't fix a broken crib anyway. I had a beautiful Tiffany style lamp from the 50's. How can you restore the stained glass? I have a bulldog lawyer up there that is a close friend of the family. If I have to hire him, I will. I have done many things on principle and won. I am on disability and have ALL the time in the world to do this project. Get this together people and I may just take back this negative review because I really do believe you want to do a good business but are having trouble finding people who care enough about their job. We had maybe 3 good guys on the crew but the rest....blah... please dont turn your back on your customers.

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Disappointed\r
\r
I contracted Jensen Movers for a local relocation. I was quoted a price of $4,433. The actual price was $6,439 or a 45% increase. The quote was from the owner after visiting and quoting the size of our move. Upon

3
★★★★★

Disappointed\r
\r
I contracted Jensen Movers for a local relocation. I was quoted a price of $4,433. The actual price was $6,439 or a 45% increase. The quote was from the owner after visiting and quoting the size of our move. Upon

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Worst move of my life. Given a reasonable estimate, however, on moving day, workers totally slow walked the move. Adding an additional 1 1/2 hrs when less furniture needed to be moved than initially evaluated. Unable to move furniture

3
★★★★★

Worst move of my life. Given a reasonable estimate, however, on moving day, workers totally slow walked the move. Adding an additional 1 1/2 hrs when less furniture needed to be moved than initially evaluated. Unable to move furniture

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Well, here's an update on my old review of Feb. 2012. These putrid crooks are now in Chapter 11 bankruptcy. Their assets are being liquidated, and I will finally get paid for my aggravation and damaged furniture. I took Jensen to court earlier this year, and won a default judgment (they didn't show up -surprise, surprise). Good riddance, Jensen! I hope all you scumbags end up living under a bridge.

1
★☆☆☆☆

Well, here's an update on my old review of Feb. 2012. These putrid crooks are now in Chapter 11 bankruptcy. Their assets are being liquidated, and I will finally get paid for my aggravation and damaged furniture. I took Jensen to court earlier this year, and won a default judgment (they didn't show up -surprise, surprise). Good riddance, Jensen! I hope all you scumbags end up living under a bridge.

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Moved last week. Had a very good experience. Spent 4 days with this company and found that the men worked hard,were pleasant --even in the very hot weather. I was very pleased with the services. I would use them again.

3
★★★★★

Moved last week. Had a very good experience. Spent 4 days with this company and found that the men worked hard,were pleasant --even in the very hot weather. I was very pleased with the services. I would use them again.

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Awful experience. I don't know who writes all these glowing reports; it must be their relatives! We had: damaged furniture, slow, exhausted movers who arrived hours late, only to charge us overtime when they couldn't finish on time, and

3
★★★★★

Awful experience. I don't know who writes all these glowing reports; it must be their relatives! We had: damaged furniture, slow, exhausted movers who arrived hours late, only to charge us overtime when they couldn't finish on time, and

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I moved last week. Had a very good experience. Men were very careful and understanding as I was extremely stressed out! I had not moved for about 15 years and it is the first time I used this company. My husband and I were very pleased with the outcome. Not finished with my unpacking but so far no damage. John, Steve, Nick and James are a great team!

2
★★★★★

I moved last week. Had a very good experience. Men were very careful and understanding as I was extremely stressed out! I had not moved for about 15 years and it is the first time I used this company. My husband and I were very pleased with the outcome. Not finished with my unpacking but so far no damage. John, Steve, Nick and James are a great team!

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Just finished unpacking from my move and am very pleased with the outcome. Jensen did a wonderful job form start to finish. Men were great! I hope I never move again but Jensen definitely made it alot eaiser for me and my family. I would hire them again.

2
★★★★★

Just finished unpacking from my move and am very pleased with the outcome. Jensen did a wonderful job form start to finish. Men were great! I hope I never move again but Jensen definitely made it alot eaiser for me and my family. I would hire them again.

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Everything with my move went really well! Jensen and their men did a wonderful job. I would not think of using another moving company.

2
★★★★★

Everything with my move went really well! Jensen and their men did a wonderful job. I would not think of using another moving company.

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I am very happy with my experience. I just had all of the carpeting in my home installed before moving in and they were very careful--it rained both days of my move.\r\n\r\nI did all of my packing and am releived that nothing broke! Men were knowledgeable and careful.\r\nSpent a little more than estimated but have no complaints!\r\nGood company- Good ppl.

2
★★★★☆

I am very happy with my experience. I just had all of the carpeting in my home installed before moving in and they were very careful--it rained both days of my move.\r\n\r\nI did all of my packing and am releived that nothing broke! Men were knowledgeable and careful.\r\nSpent a little more than estimated but have no complaints!\r\nGood company- Good ppl.

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I just used them to move to Philadelphia from Florida and they did a wonderful job. We had reserved an entire truck and they had the same men that picked us up deliver our stuff to our new home. I could not have made this move without them as I have so much. They came and helped me pack all of my china and artwork. I am halfway unpacked and everything looks great.\r\n\r\nAfter reading a couple of the comments below, I can not bear but disagree. I got their name from my neighbors who were moved by them to Fla and were very happy. I am glad that I ued them and would never hesitate to use them, if I ever move again.\r\n

2
★★★★★

I just used them to move to Philadelphia from Florida and they did a wonderful job. We had reserved an entire truck and they had the same men that picked us up deliver our stuff to our new home. I could not have made this move without them as I have so much. They came and helped me pack all of my china and artwork. I am halfway unpacked and everything looks great.\r\n\r\nAfter reading a couple of the comments below, I can not bear but disagree. I got their name from my neighbors who were moved by them to Fla and were very happy. I am glad that I ued them and would never hesitate to use them, if I ever move again.\r\n

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We used Jensen after having a few local companies come out an give us an estimate. I have to admit the estimate was higher than we were looking for but when it came to our goods we thought we should spend the money. If I could go back and save ourselves some cost I would have packed ourselves or had our kids do it! But all in all it was your average move. They arrived a little late, maybe due to the crazy amounts of snow we've had.. and we had a few scratches which were promptly taken care of. I guess you could say what was expected was, and really I'm sure if we had done everything on our own I would have had a LOT more to complain about.

2
★★★★☆

We used Jensen after having a few local companies come out an give us an estimate. I have to admit the estimate was higher than we were looking for but when it came to our goods we thought we should spend the money. If I could go back and save ourselves some cost I would have packed ourselves or had our kids do it! But all in all it was your average move. They arrived a little late, maybe due to the crazy amounts of snow we've had.. and we had a few scratches which were promptly taken care of. I guess you could say what was expected was, and really I'm sure if we had done everything on our own I would have had a LOT more to complain about.

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We hired Keller Moving, Jensen showed up! From the get go we had a horrible experience. Considering it probably is a luxury for most people to be able to hire a moving company and not a necessity, we were foolish enough to give them our business, hard earned money and have them take advantage of us when we hired them. They say rest assured we will take care of your furniture. More like rest assured we will destroy your furniture. I cannot express to everyone out there who is doing research on moving companies. DO NOT USE THEM! I find it really funny and ridiculous that someone would put a review on here of Should of used Jenson. That review is called damage control on Jensons behalf. Nice try Keller and/or Jenson whoever you are. I have to say that they are crooks as another review has called them. They should NOT be in business. Dont hire them unless you want your furniture destroyed and to be charged $900.00 over the original estimate. If you do, then hire these bag of liars and have their disgusting, inexperienced employees that work for such a scumbag of a company move you. It made me sick to my stomach what they did to our belongings. And to this day, they have not owned up to what they have done! We had 9K work of damage to our furniture. (Need I say more). Megan the office manager is a nasty, ignorant, rude and abusive woman who should be ashamed for acting they way she does towards customers. This company is nice when they want your money and treat you like a piece of garbage kicked to the curb after they get your money. I truly hope they go out of business. Anna and Steve the owners are a pack of money hungry vultures for running such a horrible company. I wonder how such people can sleep at night. Great business practices Anna and Steve your wonderful employers! Thanks for taking advantage of us we truly appreciate it. I wouldnt refer them to my worst enemy! Hey Megan, I will be looking for your glowing review of Jenson Moving that I am sure you or a family/friend will post on her in a couple of weeks or months. DONT HIRE THEM! SAVE YOURSELF THE AGONY, AGGRAVATION AND TIME FROM HAVING YOUR FURNITURE TRASHED AND MOVE YOURSELF! P.S. THEY SHOULD HAVE NO STARS ON HERE, THEY DON'T DESERVE A THING!

0
★☆☆☆☆

We hired Keller Moving, Jensen showed up! From the get go we had a horrible experience. Considering it probably is a luxury for most people to be able to hire a moving company and not a necessity, we were foolish enough to give them our business, hard earned money and have them take advantage of us when we hired them. They say rest assured we will take care of your furniture. More like rest assured we will destroy your furniture. I cannot express to everyone out there who is doing research on moving companies. DO NOT USE THEM! I find it really funny and ridiculous that someone would put a review on here of Should of used Jenson. That review is called damage control on Jensons behalf. Nice try Keller and/or Jenson whoever you are. I have to say that they are crooks as another review has called them. They should NOT be in business. Dont hire them unless you want your furniture destroyed and to be charged $900.00 over the original estimate. If you do, then hire these bag of liars and have their disgusting, inexperienced employees that work for such a scumbag of a company move you. It made me sick to my stomach what they did to our belongings. And to this day, they have not owned up to what they have done! We had 9K work of damage to our furniture. (Need I say more). Megan the office manager is a nasty, ignorant, rude and abusive woman who should be ashamed for acting they way she does towards customers. This company is nice when they want your money and treat you like a piece of garbage kicked to the curb after they get your money. I truly hope they go out of business. Anna and Steve the owners are a pack of money hungry vultures for running such a horrible company. I wonder how such people can sleep at night. Great business practices Anna and Steve your wonderful employers! Thanks for taking advantage of us we truly appreciate it. I wouldnt refer them to my worst enemy! Hey Megan, I will be looking for your glowing review of Jenson Moving that I am sure you or a family/friend will post on her in a couple of weeks or months. DONT HIRE THEM! SAVE YOURSELF THE AGONY, AGGRAVATION AND TIME FROM HAVING YOUR FURNITURE TRASHED AND MOVE YOURSELF! P.S. THEY SHOULD HAVE NO STARS ON HERE, THEY DON'T DESERVE A THING!

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I seldom write review because I prefer to deal directly with the company but after reading the previous review, I felt like I needed to tell my story.\r\n\r\nI had one of Jensens reps come out and found him to be knowledgeable and very forthcoming with all the information I needed to make an informed choice.\r\n\r\nI felt most comfortable with what he had to offer and was not dissappointed. My move was rather large and complicated and Jensen helped me plan and get everything done with the least amount of down time and stress!\r\n\r\nI am very pleased with their work and will certainly not hesitate to use them again or tell my friend and family about their work.\r\n

2
★★★★★

I seldom write review because I prefer to deal directly with the company but after reading the previous review, I felt like I needed to tell my story.\r\n\r\nI had one of Jensens reps come out and found him to be knowledgeable and very forthcoming with all the information I needed to make an informed choice.\r\n\r\nI felt most comfortable with what he had to offer and was not dissappointed. My move was rather large and complicated and Jensen helped me plan and get everything done with the least amount of down time and stress!\r\n\r\nI am very pleased with their work and will certainly not hesitate to use them again or tell my friend and family about their work.\r\n

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This is how i started my research. Started with these crooks and had the most unprofessional estimator show up at my house. Charge for this and charge for that. Dispite what any company tells you local moves are not charged buy the HOUR and WEIGHT and TRAVEL and whatever else they feel like charging for. Weight is not a charge that applies when the move is local. I did major research on line. Superior proved to be the better option. And also i realized that any negative feed back on Jensen's always have a positive comment feedback to try to cancel the negative. Give it a try and see what will be under here. Just goes to show you what kind of company this really is. Pack of convicts and crooks!!!

0
★☆☆☆☆

This is how i started my research. Started with these crooks and had the most unprofessional estimator show up at my house. Charge for this and charge for that. Dispite what any company tells you local moves are not charged buy the HOUR and WEIGHT and TRAVEL and whatever else they feel like charging for. Weight is not a charge that applies when the move is local. I did major research on line. Superior proved to be the better option. And also i realized that any negative feed back on Jensen's always have a positive comment feedback to try to cancel the negative. Give it a try and see what will be under here. Just goes to show you what kind of company this really is. Pack of convicts and crooks!!!

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Based on what I went through, I can't believe anyone had a good experience with this company. The movers were late and unprofessional - bickering among themselves the whole time. They got lost getting to the destination - and were so late there was no one even left in the office. Then, when everything was off the truck the bill was presented to me and it was more than 50% higher than the estimate!! Eventually, I was told that the weight wasn't calculated correctly (???) and it should have only been 30% higher. We later found damage to a chair and cabinet that were both hidden upon delivery. \r\nEventually settled the bill and am trhilled I will never have to deal with the office folks again. \r\n\r\nIt would have been better to move everything myself than use Jensen.

0
★☆☆☆☆

Based on what I went through, I can't believe anyone had a good experience with this company. The movers were late and unprofessional - bickering among themselves the whole time. They got lost getting to the destination - and were so late there was no one even left in the office. Then, when everything was off the truck the bill was presented to me and it was more than 50% higher than the estimate!! Eventually, I was told that the weight wasn't calculated correctly (???) and it should have only been 30% higher. We later found damage to a chair and cabinet that were both hidden upon delivery. \r\nEventually settled the bill and am trhilled I will never have to deal with the office folks again. \r\n\r\nIt would have been better to move everything myself than use Jensen.

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very professional, and efficient. We couldn't have moved with out them there were no surprises the day of or around our move and they are very reasonable!

2
★★★★★

very professional, and efficient. We couldn't have moved with out them there were no surprises the day of or around our move and they are very reasonable!

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We had an estimator come out and he was so nice and professional, but like most people i shopped around... WHAT A MISTAKE! I used SUPERIOR MOVING COMPANY AND THEY ROBBED ME OF MY MONEY AND GAVE ME AWFUL SERVICE! Superior totally low balled my estimate and after the move was done it cost me almost twice what they estimated to move me! \nI wish I had gone with my gut and not went with a shady company! \nnot to mention their office staff was way friendlier! my mom is using Jensen next month and so far no problems yet!\n\ncase in point don't shop around when it comes to your life valuables! use a trusted company!

2
★★★★★

We had an estimator come out and he was so nice and professional, but like most people i shopped around... WHAT A MISTAKE! I used SUPERIOR MOVING COMPANY AND THEY ROBBED ME OF MY MONEY AND GAVE ME AWFUL SERVICE! Superior totally low balled my estimate and after the move was done it cost me almost twice what they estimated to move me! \nI wish I had gone with my gut and not went with a shady company! \nnot to mention their office staff was way friendlier! my mom is using Jensen next month and so far no problems yet!\n\ncase in point don't shop around when it comes to your life valuables! use a trusted company!

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We had a very good move with Jensen. Everything went smoothly. The crew was professional and couldnt do enough to help us. I would definitely use them again if we ever move.!

2
★★★★★

We had a very good move with Jensen. Everything went smoothly. The crew was professional and couldnt do enough to help us. I would definitely use them again if we ever move.!

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If I could give them no stars, I would. Where to start with the 90 minutes late arrival, 4-hours to drive 60 miles, or overcharging on weight hard choice.\n\nMy mom hired these movers to move her from a 4br house in Philly suburbs to a 2br condo in Allentown. Had the estimator come out, walked through each room, made list of exactly what furniture was going, etc. Set up move date/time two weeks in advance, put the deposit down, thought she had it covered.\n\nMorning of the move arrived and no movers at 9am, no movers at 10am, 10:30 they showed up. What the 'professional' estimator said should take 2-3 hours to load, took 4 hours. Weight was then 2,800 pounds (yes, more than ONE TON) more than estimate. We tried to find out where they were weighing the truck, but no one gave us a straight answer, they just pulled out of the driveway.\n\nFOUR HOURS later, they finally show up at the condo. It's now after 6pm, dark, and rainy. to compare, I made it to the condo in less than an hour.\n\nThe guys did not work well as a team, there was squabbling between then, and basically pretty unprofessional behavior. Not to mention they damaged a bookcase and broke a dining room chair in two.\n\nThree weeks later, and the final invoice isn't settled. What a horrible experience. Would never recommend them to anyone!

0
★☆☆☆☆

If I could give them no stars, I would. Where to start with the 90 minutes late arrival, 4-hours to drive 60 miles, or overcharging on weight hard choice.\n\nMy mom hired these movers to move her from a 4br house in Philly suburbs to a 2br condo in Allentown. Had the estimator come out, walked through each room, made list of exactly what furniture was going, etc. Set up move date/time two weeks in advance, put the deposit down, thought she had it covered.\n\nMorning of the move arrived and no movers at 9am, no movers at 10am, 10:30 they showed up. What the 'professional' estimator said should take 2-3 hours to load, took 4 hours. Weight was then 2,800 pounds (yes, more than ONE TON) more than estimate. We tried to find out where they were weighing the truck, but no one gave us a straight answer, they just pulled out of the driveway.\n\nFOUR HOURS later, they finally show up at the condo. It's now after 6pm, dark, and rainy. to compare, I made it to the condo in less than an hour.\n\nThe guys did not work well as a team, there was squabbling between then, and basically pretty unprofessional behavior. Not to mention they damaged a bookcase and broke a dining room chair in two.\n\nThree weeks later, and the final invoice isn't settled. What a horrible experience. Would never recommend them to anyone!

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Had Jensen move and pack us. We had a very good experience. The movers were professional and thorough--even with all of the heat!\r\n\r\nHave completed my unpacking and nothing was damaged.\r\n\r\nI highly recommend them to anyone looking for a quality move. I moved many times with my parents and when it came time for us to move, I wanted to make sure that I found a company that was consciencious and honorable.\r\n\r\nThe estimator was informative, the office took all of my calls--I was a little stressed!! The cost was a little higher than I was advised but I would have paid more. The peace of mind and lack of stress were worth it.

2
★★★★★

Had Jensen move and pack us. We had a very good experience. The movers were professional and thorough--even with all of the heat!\r\n\r\nHave completed my unpacking and nothing was damaged.\r\n\r\nI highly recommend them to anyone looking for a quality move. I moved many times with my parents and when it came time for us to move, I wanted to make sure that I found a company that was consciencious and honorable.\r\n\r\nThe estimator was informative, the office took all of my calls--I was a little stressed!! The cost was a little higher than I was advised but I would have paid more. The peace of mind and lack of stress were worth it.

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I had this company come out along with several others to give me an estimate. I chose them for several reasons- their estimate was clear to understand. They told me that they would send 4 men to do my job. Everyone else said 3 even though I told them that my last move needed 4 men. They also insisted on packing my mirrors. The other movers didnt. They said they would just stick them between my mattress?? \r\n\r\n It cost extra but I liked that Jensen would not take the chance of runing my stuff . Most imporantly, they were upfront about the cost possbily running higher depending on what I got accomplished.\r\n\r\nMoving day came and everything went really well. The men were courteous and really helpful. I saw them take good care of my furniture.\r\n\r\n I had heard so may moving stories and this company showed me that there are still honest and kind companies in the world. One item was damaged and they took care of it. I would recommend them highly,\r\nI found the previous review interesting because they admit that they had an excellent experience except for the money. I dont think that review did this company justice. Heck, they even sent me a letter reviewing my costs and just like the estimator told me--reminded me that the estimate would vary depending on what I had them to on moving day.\r\n\r\nI am in the customer service business. Could not let this good experience go without giving them their kudos.

2
★★★★★

I had this company come out along with several others to give me an estimate. I chose them for several reasons- their estimate was clear to understand. They told me that they would send 4 men to do my job. Everyone else said 3 even though I told them that my last move needed 4 men. They also insisted on packing my mirrors. The other movers didnt. They said they would just stick them between my mattress?? \r\n\r\n It cost extra but I liked that Jensen would not take the chance of runing my stuff . Most imporantly, they were upfront about the cost possbily running higher depending on what I got accomplished.\r\n\r\nMoving day came and everything went really well. The men were courteous and really helpful. I saw them take good care of my furniture.\r\n\r\n I had heard so may moving stories and this company showed me that there are still honest and kind companies in the world. One item was damaged and they took care of it. I would recommend them highly,\r\nI found the previous review interesting because they admit that they had an excellent experience except for the money. I dont think that review did this company justice. Heck, they even sent me a letter reviewing my costs and just like the estimator told me--reminded me that the estimate would vary depending on what I had them to on moving day.\r\n\r\nI am in the customer service business. Could not let this good experience go without giving them their kudos.

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Do NOT use this company. Our move would have gone great if not for the questionable business tactics of this company. They come to our house and looked through all our rooms and quoted us a price to move. I understand this is an estimate, but it should be in the ballpark of what the work will cost. We received three estimates from various companies and they were in the middle. After carting our items away in the truck we received a call the morning they were to deliver our stuff to our new house that we would need to pay an additional $1000 over the $1500 estimate in order for them to complete the move. And were advised by the less then customer friendly office manager Meghan that if we did not have the money they would not deliver our items. It felt like we were in a shake down. This lady was complete rude and advise us at this point the estimate was completely invalid and meant nothing. It was a shame as the movers did an excellent job. However, unless you like being held up at the end of the move I would question ever using this company.

0
★☆☆☆☆

Do NOT use this company. Our move would have gone great if not for the questionable business tactics of this company. They come to our house and looked through all our rooms and quoted us a price to move. I understand this is an estimate, but it should be in the ballpark of what the work will cost. We received three estimates from various companies and they were in the middle. After carting our items away in the truck we received a call the morning they were to deliver our stuff to our new house that we would need to pay an additional $1000 over the $1500 estimate in order for them to complete the move. And were advised by the less then customer friendly office manager Meghan that if we did not have the money they would not deliver our items. It felt like we were in a shake down. This lady was complete rude and advise us at this point the estimate was completely invalid and meant nothing. It was a shame as the movers did an excellent job. However, unless you like being held up at the end of the move I would question ever using this company.

Pros: Workers worked hard

Cons: Actual cost compared to quote/estimate was over 60% more

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The staff at Jensen was wonderful, I was very stressed out withmy move and they alleviated all my fears. Not all moving companies are like those nightmares we have all heard about.

2
★★★★★

The staff at Jensen was wonderful, I was very stressed out withmy move and they alleviated all my fears. Not all moving companies are like those nightmares we have all heard about.

 

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