Davis Eye Group/Star Optical

★★★★☆

About Davis Eye Group/Star Optical

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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We always talk about bad services, but fail to voice our opinions when the service is good. I have been a customer of Star Optical's for over 17 years. The primary reason I continue to stay loyal to this business is because of Racheal. She

3
★★★★★

We always talk about bad services, but fail to voice our opinions when the service is good. I have been a customer of Star Optical's for over 17 years. The primary reason I continue to stay loyal to this business is because of Racheal. She

.

Ok so I've been bring my family here for a long time. The office manager used to be Ms Pearl and let me tell you the experience was always wonderful!! Now about over a year ago Ms Pearl was replaced with 'Rachel'. Let me tell you i will

3
★★★★★

Ok so I've been bring my family here for a long time. The office manager used to be Ms Pearl and let me tell you the experience was always wonderful!! Now about over a year ago Ms Pearl was replaced with 'Rachel'. Let me tell you i will

.

First off, I was seen quickly when the ER doctor sent me there. However, on my follow up appt at the Mt. Pleasant office, I had a 9am appt, and was not even taken back to be seen until 11am, and even then I continued to wait, not leaving the office until noon! On my final appt, I had an 8am appt in Wilkensburg. They called to confirm on Sunday for the Tuesday appt. I arrived at 8am to a closed office. The answer machine said they open at 8am, I left a message. I then called Mt Pleasant office, which was open, and confirmed the Wilkensburg office was to be open at 8am. At 822, after standing in the rain for almost 30 minutes, I left another message on the answer machine, and then went to work. Haven't heard from them since - needless to say, I'll find another opthomologist to follow up with!

0
★☆☆☆☆

First off, I was seen quickly when the ER doctor sent me there. However, on my follow up appt at the Mt. Pleasant office, I had a 9am appt, and was not even taken back to be seen until 11am, and even then I continued to wait, not leaving the office until noon! On my final appt, I had an 8am appt in Wilkensburg. They called to confirm on Sunday for the Tuesday appt. I arrived at 8am to a closed office. The answer machine said they open at 8am, I left a message. I then called Mt Pleasant office, which was open, and confirmed the Wilkensburg office was to be open at 8am. At 822, after standing in the rain for almost 30 minutes, I left another message on the answer machine, and then went to work. Haven't heard from them since - needless to say, I'll find another opthomologist to follow up with!

Pros: referred to be ER doctor

Cons: wait time!

 

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