My husband got into a car accident and Spina and Adams was affiliated with State Farm so we called, felt comfortable with them and took his car there. There was quite a bit of damage and the car was there for a little over 3 weeks. We are very impressed with the quality of the work. The car looks brand new where they worked on it. Whenever we called to check on the car, we generally had great customer service. I like the feeling of this smaller body shop and I would highly recommend bringing your car to this place. The people inside are friendly and honest. They didn??t make unrealistic promises and you could tell the shop employs good people.
I still give Spina and Adams 5 full stars, but I have to confess my biggest disappointment was the administration process. Apparently, when the car was ready they called my father-law by accident and we did not list that number. State Farm gave them that number as one of evening the numbers (my husband??s number being the day time and they used the evening number during the day). We intentionally did not tell my father-in-law about the accident due to his stress level so when Spina and Adams informed him of everything we were very upset. I stopped in and explained how I felt and they took off the evening number right away. In my opinion, they should never have given out this information to someone not named the owner of the car or spouse. Despite this breach of privacy, I appreciate the service and work of Spina and Adams and would recommend them to friends.
Pros: Car looked great!
Cons: Administrative process