First off let me say that I am not a mechanic and all comments in this review are MY OWN OPINION!! Second I will never buy another Ford product because of Uptown. I purchased a new 2008 Ford Escape XLT, since then it has been to the dealership twice for transmission problems. The first time was fine, The second time however was a crock. The service tech (Fred) was in my opinion a total prick. . He told me the clutch belt needed to be replaced, which is fine except that it is a automatic transmission and therefore in my opinion since I am not a mechanic, has no clutch. On top of that it took 6 days to complete the repairs, technically 5 since one of the days was Thanksgiving on which I am sure they were closed. So if you want to buy a car here in my opinion, don't, take the bus instead, even standing in the rain and snow is less of a headache than dealing with these, in my opinion,decieving pricks. Also the only reason I gave them one star above is because I had to in order to publish this review.