Eva's Bridal Center

★★★★☆
  • 100 E Oak St

    Oak Creek, WI 53154

    Map & Directions
  • 414-570-3800

About Eva's Bridal Center

Hours
Mon & Thurs : 12pm - 8pm Tues & Wed : 11am - 7pm Fri : 12pm - 5pm Sat : 10am - 5pm
3.75 4
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TERRIBLE CUSTOMER SERVICE!! VERY UNRELIABLE!!! DO NOT ORDER A DRESS FROM EVA'S-IT MAY NEVER COME IN WHEN THEY SAY IT WILL!!!

3
★★★★★

TERRIBLE CUSTOMER SERVICE!! VERY UNRELIABLE!!! DO NOT ORDER A DRESS FROM EVA'S-IT MAY NEVER COME IN WHEN THEY SAY IT WILL!!!

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After going to many different bridal stores I ended up at Eva's Bridal on a very busy Saturday. I was greeted by several of the sales ladies and settled in to start looking for my dream dress. I spent 4 hours at Eva's with several

3
★★★★★

After going to many different bridal stores I ended up at Eva's Bridal on a very busy Saturday. I was greeted by several of the sales ladies and settled in to start looking for my dream dress. I spent 4 hours at Eva's with several

.

Wish I had read more reviews before going to Eva's, could have saved myself the time and trip. They were very nice on the phone so I decided to make the half hour drive. I was greeted nicely but the given a big rack to wheel around the store ( I had gone by myself) and pointed in the directions where I might find some styles I was looking for. Ok, started to feel like I was in a wharehouse but I was there I thought I would make the best of it. The sales person was very polite and helped me try on the dresses which I realize now that they do so you CAN"T TAKE ANY PICTURES or WRITE DOWN ANY INFO ABOUT THE DRESS. So I couldn't take any pics of any of the dresses I liked and when I asked who the dresses were made by was told it was there policy NOT to give out any of that info until AFTER the dress was purchased!!! I don't know about anyone else, but when I'm making a large purchase of $1,000 or more I like to know what I am buying and even research the product BEFORE I purchase it. It was a very upsetting wasteful day even though I had found the perfect dress there I will NOT be purchasing my dress from them. I would rather spend my money elsewhere even if it's more. After reading other reviews my advice would be this... If you are looking to purchase a dress off the rack with payment in full immediately go to Eva's. Otherwise stay as far away as possible!!! Getting married is stressful enough with all the planning, Eva's does NOTHING to make buying a dress enjoyable!!
I did recieve a call from the store manager about their policies and they basically told me they do these things to prevent other stores from finding out their prices. Not that they were sorry they were losing my business because of them.

0
★☆☆☆☆

Wish I had read more reviews before going to Eva's, could have saved myself the time and trip. They were very nice on the phone so I decided to make the half hour drive. I was greeted nicely but the given a big rack to wheel around the store ( I had gone by myself) and pointed in the directions where I might find some styles I was looking for. Ok, started to feel like I was in a wharehouse but I was there I thought I would make the best of it. The sales person was very polite and helped me try on the dresses which I realize now that they do so you CAN"T TAKE ANY PICTURES or WRITE DOWN ANY INFO ABOUT THE DRESS. So I couldn't take any pics of any of the dresses I liked and when I asked who the dresses were made by was told it was there policy NOT to give out any of that info until AFTER the dress was purchased!!! I don't know about anyone else, but when I'm making a large purchase of $1,000 or more I like to know what I am buying and even research the product BEFORE I purchase it. It was a very upsetting wasteful day even though I had found the perfect dress there I will NOT be purchasing my dress from them. I would rather spend my money elsewhere even if it's more. After reading other reviews my advice would be this... If you are looking to purchase a dress off the rack with payment in full immediately go to Eva's. Otherwise stay as far away as possible!!! Getting married is stressful enough with all the planning, Eva's does NOTHING to make buying a dress enjoyable!!
I did recieve a call from the store manager about their policies and they basically told me they do these things to prevent other stores from finding out their prices. Not that they were sorry they were losing my business because of them.

Pros: Large selection

Cons: Everything else

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When I first walked in, the service was great. The women there were very helpful. However, once I started trying on dresses, they sales people kept switching and the one that ended up working with me was very rude and not helpful. They cut the tags off the dresses so you cannot see the designer which I think is completely unfair considering all the other stores I've been too didn't do this. Decent selection of dresses but will not go back.

1
★★☆☆☆

When I first walked in, the service was great. The women there were very helpful. However, once I started trying on dresses, they sales people kept switching and the one that ended up working with me was very rude and not helpful. They cut the tags off the dresses so you cannot see the designer which I think is completely unfair considering all the other stores I've been too didn't do this. Decent selection of dresses but will not go back.

 

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