ForwardDental Glendale

★☆☆☆☆
  • 7040 N Port Washington Rd Suite 414

    Milwaukee, WI 53217

    Map & Directions
  • 414-351-6010

About ForwardDental Glendale

Categories
  • Dentists
  • Dental Implants
  • Cosmetic Dentistry
  • Pediatric Dentists
  • Tooth Whitening
Hours
M-Th 7am-7pm, F 7am-4pm, Sa 8am-12pm, Su Closed (Open 1 Saturday a month.)
Specialties
  • General Dentistry
  • Pediatric Dentistry
  • Implants and Cosmetic Dentistry

Health & Medical

Health & Medical
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Dr Werwie decided to do a very complicated root canal instead of referring the case to an Endodontist. Although is was my husband's fault for LETTING him perform this procedure, he payed dearly! First of all, just after a few months, the whole thing became severely infected, to the point my husband was having a very rancid discharge coming form his tooth. He went back in to see Dr Werwie who told him his tooth was fine without even bothering to take an x-ray! Subsequently, I insisted he make an appoinment with an Endodontist, who immediately x-rayed the tooth and referred him to an Oral Surgeon for an extraction because the tooth WAS infected. About six months after this incident, I went into Forward Dental to get my teeth worked on and when the dentist I saw rinsed my mouth out with a disinfectant, the dental assistant just happened to ask if Dr Werwie did this and the dentist replied .''no''. I could not believe what I was hearing. So, I then stated...
''is this why my husband's root canal became so infected shortly after his procedure and had to be removed''? Not one word was spoken in reference to my question by either one of them. The very least Dr Werwie could have done is take an x-ray to make sure there was no infection. Very dangerous and serious health consequences could have occured if we had not decided to seek another opinion, and have the infected tooth removed! I agree with the previous poster, definitely AVOID this guy

0
★☆☆☆☆

Dr Werwie decided to do a very complicated root canal instead of referring the case to an Endodontist. Although is was my husband's fault for LETTING him perform this procedure, he payed dearly! First of all, just after a few months, the whole thing became severely infected, to the point my husband was having a very rancid discharge coming form his tooth. He went back in to see Dr Werwie who told him his tooth was fine without even bothering to take an x-ray! Subsequently, I insisted he make an appoinment with an Endodontist, who immediately x-rayed the tooth and referred him to an Oral Surgeon for an extraction because the tooth WAS infected. About six months after this incident, I went into Forward Dental to get my teeth worked on and when the dentist I saw rinsed my mouth out with a disinfectant, the dental assistant just happened to ask if Dr Werwie did this and the dentist replied .''no''. I could not believe what I was hearing. So, I then stated...
''is this why my husband's root canal became so infected shortly after his procedure and had to be removed''? Not one word was spoken in reference to my question by either one of them. The very least Dr Werwie could have done is take an x-ray to make sure there was no infection. Very dangerous and serious health consequences could have occured if we had not decided to seek another opinion, and have the infected tooth removed! I agree with the previous poster, definitely AVOID this guy

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Dr. Werwie - not honest about possible occlusal changed with NTI-TSS device when in fact the manufacturer's website has such a warning to dentists to inform patients of possible occlusal changes. I actually went in for a flat plane night guard, but Dr. Werwie only makes NTI-TSS devices. Even though they scheduled me with Dr. Werwie who couldn't or wouldn't make the device I wanted and need, I was still billed for the consult. The billing dept. refused to refund me so I wrote to the QA dept. to appeal that denial in 10/09. It is now almost mid-12/09 and they have not communicated with me in any way. I spoke with a PR person to resolve the compaint and she said that the QA dept. head got my letter, but never responded. She said that the dentist will not reverse the fee and refused to understand the situation. Also, avoid the West Allis office - it's a dump.

0
★☆☆☆☆

Dr. Werwie - not honest about possible occlusal changed with NTI-TSS device when in fact the manufacturer's website has such a warning to dentists to inform patients of possible occlusal changes. I actually went in for a flat plane night guard, but Dr. Werwie only makes NTI-TSS devices. Even though they scheduled me with Dr. Werwie who couldn't or wouldn't make the device I wanted and need, I was still billed for the consult. The billing dept. refused to refund me so I wrote to the QA dept. to appeal that denial in 10/09. It is now almost mid-12/09 and they have not communicated with me in any way. I spoke with a PR person to resolve the compaint and she said that the QA dept. head got my letter, but never responded. She said that the dentist will not reverse the fee and refused to understand the situation. Also, avoid the West Allis office - it's a dump.

Pros: none

Cons: overcharge, don't know what services they offer

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Don't waste you time find another dentist that will actually listen to what you have to say and not dismiss you!

0
★☆☆☆☆

Don't waste you time find another dentist that will actually listen to what you have to say and not dismiss you!

Pros: One of the hygentist is great

Cons: Overcharge, late, dentist don't listen to you!

Message from ForwardDental Glendale

We strive for superior patient satisfaction by delivering a blend of Quality, Convenience, and Caring. It would be our privilege to partner with you and your family to help achieve a lifetime of good oral health, well-being and fulfillment!

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