Just Pets

★★★☆☆
  • 2009 N Richmond St

    Appleton, WI 54914

    Map & Directions
  • 920-733-6788

2.5 2
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I wouldn't recomend this place to be honest. Ive heard people say this place was a good place to find more exotic freshwater fish, which is true. They have a lot to select from, but there policy stinks. Any fish that are on sale there's no replacements. Well , i bought 2 roseline sharks for 30$. When i got home, i looked at them and saw they were pretty much dying, well one was already dead the other one barely a live. I called and told a lady what happen. She told me to bring them in due to the fact that they didnt even make to my tank. Considering i live out of town i didnt want to waste gas to drive back, figure ill go in the next day because i'll be in town. When i got there, a younger lady helped me out (she didnt really to be honest). She was rude, had an attitude like she could care less, and i didnt even think she was gonna write me up a credit for the fishes. She gave me an attitude when she asked if i brought a sample of my water from my tank, i told her what happened, and also told her i talked to another lady the other day. The other lady i talked to the other day told me to bring the fish in nothing about bring in a water sample due to the fact that the those fish i bought were still bagged up in the same bag n didnt even make to my tank. I understand that there's a lot of scum in the world that will try to take advantage. Bringing in my tank water wouldn't have been a big problem but this lady was just plan rude. She could of careless about a customer. She said she was a manager but the way she treats her customer that's a BIG NO NO. I'm a manager at a store and if i talked like that to a customer good bye job. I've been to many shops like Just pets and never ever had a problem, but this place needs to change in order to keep there customers happy. If i can get my fish replace great, but after dealing with that lady, don't think i'll be going back.

1
★☆☆☆☆

I wouldn't recomend this place to be honest. Ive heard people say this place was a good place to find more exotic freshwater fish, which is true. They have a lot to select from, but there policy stinks. Any fish that are on sale there's no replacements. Well , i bought 2 roseline sharks for 30$. When i got home, i looked at them and saw they were pretty much dying, well one was already dead the other one barely a live. I called and told a lady what happen. She told me to bring them in due to the fact that they didnt even make to my tank. Considering i live out of town i didnt want to waste gas to drive back, figure ill go in the next day because i'll be in town. When i got there, a younger lady helped me out (she didnt really to be honest). She was rude, had an attitude like she could care less, and i didnt even think she was gonna write me up a credit for the fishes. She gave me an attitude when she asked if i brought a sample of my water from my tank, i told her what happened, and also told her i talked to another lady the other day. The other lady i talked to the other day told me to bring the fish in nothing about bring in a water sample due to the fact that the those fish i bought were still bagged up in the same bag n didnt even make to my tank. I understand that there's a lot of scum in the world that will try to take advantage. Bringing in my tank water wouldn't have been a big problem but this lady was just plan rude. She could of careless about a customer. She said she was a manager but the way she treats her customer that's a BIG NO NO. I'm a manager at a store and if i talked like that to a customer good bye job. I've been to many shops like Just pets and never ever had a problem, but this place needs to change in order to keep there customers happy. If i can get my fish replace great, but after dealing with that lady, don't think i'll be going back.

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Great local pet store. The staff are always willing to help. If you are looking for fresh or saltwater fish this is the place to go. Some locally bred fish as well. They also have an okay selection of reptiles and supplies, and a smaller selection of mammal supplies. My only complaint would be selling things like tattooed molly fish - which I don't agree with.

4
★★★★☆

Great local pet store. The staff are always willing to help. If you are looking for fresh or saltwater fish this is the place to go. Some locally bred fish as well. They also have an okay selection of reptiles and supplies, and a smaller selection of mammal supplies. My only complaint would be selling things like tattooed molly fish - which I don't agree with.

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