Hesgard Collision Ctr

★★☆☆☆
  • 110 W 10 1/2 St

    Monroe, WI 53566

    Map & Directions
  • 608-325-4020

About Hesgard Collision Ctr

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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2.0 2
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I had a HORRIBLE experience with this body shop and will NEVER go back or reccomend this place to anyone!! A 3 day job turned into a 3 week job and still wasnt properly fixed. They put the wrong parts on and left bolts missing. When it came to detailing the inside of my vehicle they had enough nerve to go through my personal property in my console an turn everything upside down. I feel they were very unreliable and NOT professional.

2
★★☆☆☆

I had a HORRIBLE experience with this body shop and will NEVER go back or reccomend this place to anyone!! A 3 day job turned into a 3 week job and still wasnt properly fixed. They put the wrong parts on and left bolts missing. When it came to detailing the inside of my vehicle they had enough nerve to go through my personal property in my console an turn everything upside down. I feel they were very unreliable and NOT professional.

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The reason I used this Auto repair shop was only because my insurance would guarantee the workmanship. Well, not only did my husband & I have troubles with working with our insurance company but with the repair shop as well. We provided ample time for them to fix our car. They then told us it was ready on a Friday. As we went out of town for the weekend, we did not need to pick it up until the following Monday. When we went to pick up our car on Monday, they then told us that they needed to vacuum & wash it yet and had the nerve to ask if we could come back later! This was very inconvenient especially since my husband was already missing the first hours of his work. I would have rather gotten an estimate by a different auto shop that I had done business with previously, even if it meant not having the work guaranteed by my insurance company. Obviously, someone in both companies are getting some extra benefits by using "exclusive" auto body shops but it certainly is NOT the consumer!

2
★★☆☆☆

The reason I used this Auto repair shop was only because my insurance would guarantee the workmanship. Well, not only did my husband & I have troubles with working with our insurance company but with the repair shop as well. We provided ample time for them to fix our car. They then told us it was ready on a Friday. As we went out of town for the weekend, we did not need to pick it up until the following Monday. When we went to pick up our car on Monday, they then told us that they needed to vacuum & wash it yet and had the nerve to ask if we could come back later! This was very inconvenient especially since my husband was already missing the first hours of his work. I would have rather gotten an estimate by a different auto shop that I had done business with previously, even if it meant not having the work guaranteed by my insurance company. Obviously, someone in both companies are getting some extra benefits by using "exclusive" auto body shops but it certainly is NOT the consumer!

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