ben Mar Nicos Salon & Spa

★★★☆☆

About ben Mar Nicos Salon & Spa

Categories
  • Beauty Salons

Personal Services

Personal Services
More choices in Appleton:
Resultset_next

Hair & Nails Unlimited

2145 W Spencer St Appleton, MN

Resultset_next

Cutting Edge Salon

W3102 Van Roy Rd Appleton, MN

2.5 4
Hi! Sign in to let us know how ben Mar Nicos Salon & Spa was?
Write a Review
.

Horrible, horrible, horrible. I should have got my first clue when I booked my appointment and the receptionist was rude. I asked to speak with a manager and she exclaimed that she was! Very Poor customer service.
As charming as the spa could be it was dirty and there were robes and slippers pouring out of the hampers! And not even a clean cup to enjoy a cup of tea they so kindly offer. Great that you're busy, but clean up.
Services are overprices and mediocre.

Maybe, I had a bad experience...it seems as though this is "normal" for that spa!

1
★☆☆☆☆

Horrible, horrible, horrible. I should have got my first clue when I booked my appointment and the receptionist was rude. I asked to speak with a manager and she exclaimed that she was! Very Poor customer service.
As charming as the spa could be it was dirty and there were robes and slippers pouring out of the hampers! And not even a clean cup to enjoy a cup of tea they so kindly offer. Great that you're busy, but clean up.
Services are overprices and mediocre.

Maybe, I had a bad experience...it seems as though this is "normal" for that spa!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I got a package for my birthday last year 1/2 hr massage 1/2 hr facial and pedi and mani.. I waited FOREVER for my massage, which was alright, I loved the facial. BUT the pedi and mani were terrible, the painted lasted maybe an hr, and my nails were chipping.. I was the ONLY one there and yet again had to wait between EVERY service for long period of times. The total hrs i was there was three, not sure why 1/2 hr here 1/2 there and a pedi and mani would take that long but it all had to do with the WAIT

2
★★☆☆☆

I got a package for my birthday last year 1/2 hr massage 1/2 hr facial and pedi and mani.. I waited FOREVER for my massage, which was alright, I loved the facial. BUT the pedi and mani were terrible, the painted lasted maybe an hr, and my nails were chipping.. I was the ONLY one there and yet again had to wait between EVERY service for long period of times. The total hrs i was there was three, not sure why 1/2 hr here 1/2 there and a pedi and mani would take that long but it all had to do with the WAIT

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have had many spa experiences over the years, and my day at Spa Ben Mar Nico's in the Appleton Copper Leaf hotel was very disappointing. I went on a Saturday with 4 other women to enjoy the "Wine and Dine" package. It included 1/2 hour massage, 1/2 hour facial, and foot soak and polish. We got there, and everyone behind the counter seemed unorganized, and didn't have anything ready. We eventually were given our robes and sandals, and told to go change. We were lead to the whirlpool for a pre-spa soak, and though she told us she'd bring us towels, she never did, and were never checked on. We were left to go back to the front desk wrapped in our now wet robes. We then sat in the sanctuary still wet from the hot tub waiting for our services. We were each called in, and the lady from our group who was called LAST ended up being the one who was finished with her massage FIRST. She did not even get a full 1/2 hour!
I had Emmy, and she did a great massage! Very thorough, and well done for 1/2 hour. My facial was HORRIBLE! It was not Emmy, but some inexperienced girl. Everything was rushed, and while my face got cleansed there were no relaxing temple rubs, no neck massage as I have had for every other facial I've ever had. She did a meager attempt at a shoulder rub, which she pinched the heck out of me. She is no masseuse! It completely un-relaxed me!
We then all eventually met for the foot soak & polish. The foot baths were never cleaned out, before OR after we used them (we saw people get in immediately after us). The polish was simply that. A polish. NO top coat or anything. All 5 of our toenails were chipping or peeling by the end of the night. It was very poor and disappointing. The most attention we received was when we had to pay, and then they really tried to sell us the products. Then, all hands on deck!
I had a massage at Ben Mar Nico's a year ago, and it was good. This is why we went back. Needless to say, I will not return.

Afternote: I finally received a call in January from the Manager, and after speaking with her and explaining everything, she apologized and said she wanted to send me something for my troubles and so I could try the spa again. I gave her my info., and it's a month later, and guess what...NOTHING! It really does seem as if everyone at Ben Mar Nico's is bad with follow-through!

2
★★☆☆☆

I have had many spa experiences over the years, and my day at Spa Ben Mar Nico's in the Appleton Copper Leaf hotel was very disappointing. I went on a Saturday with 4 other women to enjoy the "Wine and Dine" package. It included 1/2 hour massage, 1/2 hour facial, and foot soak and polish. We got there, and everyone behind the counter seemed unorganized, and didn't have anything ready. We eventually were given our robes and sandals, and told to go change. We were lead to the whirlpool for a pre-spa soak, and though she told us she'd bring us towels, she never did, and were never checked on. We were left to go back to the front desk wrapped in our now wet robes. We then sat in the sanctuary still wet from the hot tub waiting for our services. We were each called in, and the lady from our group who was called LAST ended up being the one who was finished with her massage FIRST. She did not even get a full 1/2 hour!
I had Emmy, and she did a great massage! Very thorough, and well done for 1/2 hour. My facial was HORRIBLE! It was not Emmy, but some inexperienced girl. Everything was rushed, and while my face got cleansed there were no relaxing temple rubs, no neck massage as I have had for every other facial I've ever had. She did a meager attempt at a shoulder rub, which she pinched the heck out of me. She is no masseuse! It completely un-relaxed me!
We then all eventually met for the foot soak & polish. The foot baths were never cleaned out, before OR after we used them (we saw people get in immediately after us). The polish was simply that. A polish. NO top coat or anything. All 5 of our toenails were chipping or peeling by the end of the night. It was very poor and disappointing. The most attention we received was when we had to pay, and then they really tried to sell us the products. Then, all hands on deck!
I had a massage at Ben Mar Nico's a year ago, and it was good. This is why we went back. Needless to say, I will not return.

Afternote: I finally received a call in January from the Manager, and after speaking with her and explaining everything, she apologized and said she wanted to send me something for my troubles and so I could try the spa again. I gave her my info., and it's a month later, and guess what...NOTHING! It really does seem as if everyone at Ben Mar Nico's is bad with follow-through!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very relaxing .. great make up specialist .. along with great Facials ..I had the body treatments .. they were wonderful full of relaxing techniques .the staff was wonderful then it was a great haircut .. make up the whole nine yards. hot tubs.. wine and a relaxing day . I really didn't want to leave but had too. parlking is great hours are super .. I mentioned the add and received a nice discount .the spa is inside the Copper Leaf Hotel Boutique .

5
★★★★★

Very relaxing .. great make up specialist .. along with great Facials ..I had the body treatments .. they were wonderful full of relaxing techniques .the staff was wonderful then it was a great haircut .. make up the whole nine yards. hot tubs.. wine and a relaxing day . I really didn't want to leave but had too. parlking is great hours are super .. I mentioned the add and received a nice discount .the spa is inside the Copper Leaf Hotel Boutique .

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used ben Mar Nicos Salon & Spa, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review