Backstreet Cafe

★★☆☆☆
  • 2566 Sun Valley Dr # 6

    Delafield, WI 53018

    Map & Directions
  • 262-646-3663

About Backstreet Cafe

Categories
Hours
Sun 10am-9pm, Mon-Thu 11am-10pm, Fri 11am-11pm, Sat 10am-11pm

Food

Food
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2.0 1
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I did once love this place, more specifically the small-town location in Eagle, WI... the food was creative and filling. The service was nice. However, since that location closed, I have been going to the Delafield location only to be disappointed time after time. They often get my order wrong. I have received cold "melts". It is very expensive for what you get. And supposedly they offer a preferred customer program, where your bonus points are on the bottom of your receipt, but they never ask you ahead of time if you're on the list and then once they ring your order, if you remember to ask it's too late to enter your ph. number to be counted. Plus, after a year, I've never seen any benefits or anything on the bottom of the very few receipts they actually remember to offer me. The little carry card was MUCH better and much more gratifying before they changed it. Now I think this place is not worth the trip. (A sandwich for myself, a corn dog for one child and chicken strips for the 2nd child with small drinks has run me $20.) The only sides without upgraded costs are cheap waffle fries, or a caesar side salad, which I didn't like... no french dressing or many other options. (The old location offered sour cream and chive fries as a free side with sandwich.. yum) The atmosphere is nice and perhaps the place to go for a coffee and muffin (have not tried the coffee).. But not for meals. And they actually didn't carry a steak knife or sharp knife for me to cut my child's food. (?) Or refused to let me use one... strange.

1
★★☆☆☆

I did once love this place, more specifically the small-town location in Eagle, WI... the food was creative and filling. The service was nice. However, since that location closed, I have been going to the Delafield location only to be disappointed time after time. They often get my order wrong. I have received cold "melts". It is very expensive for what you get. And supposedly they offer a preferred customer program, where your bonus points are on the bottom of your receipt, but they never ask you ahead of time if you're on the list and then once they ring your order, if you remember to ask it's too late to enter your ph. number to be counted. Plus, after a year, I've never seen any benefits or anything on the bottom of the very few receipts they actually remember to offer me. The little carry card was MUCH better and much more gratifying before they changed it. Now I think this place is not worth the trip. (A sandwich for myself, a corn dog for one child and chicken strips for the 2nd child with small drinks has run me $20.) The only sides without upgraded costs are cheap waffle fries, or a caesar side salad, which I didn't like... no french dressing or many other options. (The old location offered sour cream and chive fries as a free side with sandwich.. yum) The atmosphere is nice and perhaps the place to go for a coffee and muffin (have not tried the coffee).. But not for meals. And they actually didn't carry a steak knife or sharp knife for me to cut my child's food. (?) Or refused to let me use one... strange.

Pros: Nice atmoshpere

Cons: Expensive, errors, not many options, not the best quality

 

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