Jewell Roofing & Gutters LLC

★★★★★
Call Jewell Roofing And Gutters LLC for all your Building Contractors-Commercial & Industrial needs today!
  • 1063 Louisville Hwy

    Goodlettsville, TN 37072

    Map & Directions
  • 615-868-9999

Home Construction & Remodeling

Home Construction & Remodeling
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4.75 4
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I chose Jewell Roofing to install my new roof and I am so glad I did. I received excellent customer service from the office, salesman, roofing supervisor and crew. My roof looks great and I will recommend Jewell Roofing to anyone.

3
★★★★★

I chose Jewell Roofing to install my new roof and I am so glad I did. I received excellent customer service from the office, salesman, roofing supervisor and crew. My roof looks great and I will recommend Jewell Roofing to anyone.

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While I don't have enough room to provide a play by play account of my experience, the executive summary is as follows:
House is 11 years old. Roof shingles were deteriorating and needed replacing. Jewell was prompt, on time, and

3
★★★★★

While I don't have enough room to provide a play by play account of my experience, the executive summary is as follows:
House is 11 years old. Roof shingles were deteriorating and needed replacing. Jewell was prompt, on time, and

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I cannot keep this to myself. You don't find this kind of customer service now a days. I am 77 years old senior citizen and called on Jewell Roofing for a gutter quote. They came out when promised, with a good price and I signed the

3
★★★★★

I cannot keep this to myself. You don't find this kind of customer service now a days. I am 77 years old senior citizen and called on Jewell Roofing for a gutter quote. They came out when promised, with a good price and I signed the

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We called these people for an estimate on doing a roof repair (not a replacement). The receptionist said (with a very bored sounding tone of voice) she would have someone come out to meet with us, but she did not say when. Three days later someone rang our doorbell, the man was there perhaps three minutes (he never went up on the roof) and said he could not actually give us the estimate only the boss could. He said we would receive an email with the estimate tomorrow. A week went by and no estimate. I called, the same receptionist (again, sounding as though she could care less) put me on hold for quite a while and then said she had it right there. She said I would have the email within half an hour. Four hours later I finally received the email.

Obviously if you don't want to spend thousands with the people, then they don't want your business. I will remember this lack of customer service when it does come time to call someone to replace my roof and Jewell won't be on the list.

0
★☆☆☆☆

We called these people for an estimate on doing a roof repair (not a replacement). The receptionist said (with a very bored sounding tone of voice) she would have someone come out to meet with us, but she did not say when. Three days later someone rang our doorbell, the man was there perhaps three minutes (he never went up on the roof) and said he could not actually give us the estimate only the boss could. He said we would receive an email with the estimate tomorrow. A week went by and no estimate. I called, the same receptionist (again, sounding as though she could care less) put me on hold for quite a while and then said she had it right there. She said I would have the email within half an hour. Four hours later I finally received the email.

Obviously if you don't want to spend thousands with the people, then they don't want your business. I will remember this lack of customer service when it does come time to call someone to replace my roof and Jewell won't be on the list.

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