Centerstone At Centennial

★☆☆☆☆
  • 800 Weatherly Dr # 201b

    Clarksville, TN 37043

    Map & Directions
  • 931-648-1912

About Centerstone At Centennial

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
1.2 5
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Everything everyone says about wait time and the waiting room is 100% correct. I have been taking my kids here for a year and it has taken 2 hours or more for a 10 min visit with the Dr. There is a isolation room for infants which is nice you can nurse your baby or just sit there, but be careful they don't forget about you or "loose" you. Those rooms are only available until baby is 4 months. Staff can be very rude, and un-helpful. Esp SLOW. I have been waiting on a referral so my son can see a specialty dr for 2 weeks now that was supposed to be rushed. The referral cordinator lied to me saying she sumitted it on Wends because the chart must be in the Dr's office from Friday and the Dr doesn't work on Monday or tuesday. Well come to find out the referral was sumitted tuesday, but I thought the Dr didn't work on tuesdays and she told me she put it in on weds because that's when she would be able to get the chart. Which tells me she had the chart the whole time. Yeah, needless to say my 3 year old child is still dealing with his issue 2 weeks later when it should have only taken a week at most. Don't get me wrong I like the 3 dr's I have seen Dr. Hines, Dr. Luckett, and Dr. Engler. They are very nice and I enjoy having them, but the office staff is really hurting them. Dr. CHOUDHURY, is a joke she can barely speak english and I have yet to have one conversation with her that I have not gotten so irritated with her cluelessness. All in all, they need to do something about the way the office is ran because they are getting a very bad repuation in town very quickly. Steer clear, I know it's hard to find a good Dr and office in this town, if anyone finds one please pass it along haha.

0
★☆☆☆☆

Everything everyone says about wait time and the waiting room is 100% correct. I have been taking my kids here for a year and it has taken 2 hours or more for a 10 min visit with the Dr. There is a isolation room for infants which is nice you can nurse your baby or just sit there, but be careful they don't forget about you or "loose" you. Those rooms are only available until baby is 4 months. Staff can be very rude, and un-helpful. Esp SLOW. I have been waiting on a referral so my son can see a specialty dr for 2 weeks now that was supposed to be rushed. The referral cordinator lied to me saying she sumitted it on Wends because the chart must be in the Dr's office from Friday and the Dr doesn't work on Monday or tuesday. Well come to find out the referral was sumitted tuesday, but I thought the Dr didn't work on tuesdays and she told me she put it in on weds because that's when she would be able to get the chart. Which tells me she had the chart the whole time. Yeah, needless to say my 3 year old child is still dealing with his issue 2 weeks later when it should have only taken a week at most. Don't get me wrong I like the 3 dr's I have seen Dr. Hines, Dr. Luckett, and Dr. Engler. They are very nice and I enjoy having them, but the office staff is really hurting them. Dr. CHOUDHURY, is a joke she can barely speak english and I have yet to have one conversation with her that I have not gotten so irritated with her cluelessness. All in all, they need to do something about the way the office is ran because they are getting a very bad repuation in town very quickly. Steer clear, I know it's hard to find a good Dr and office in this town, if anyone finds one please pass it along haha.

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I took my son, a week old at the time, to Centennial Pediatrics. It was nearly impossible for me to find (though I will admit this is mainly my fault), so I called the office several times trying to get directions. Finally someone answered, and I made it there. I figured I would be waiting for a while since I was now late to my appointment, but it seems that this is routine whether you are early or not. My first issue was that the place was overcrowded and loud, there was nothing to keep the children occupied, and my baby was sitting around sickly kids with no barrier. My fiance is military, I am a veteran, and we are in the process of getting married (life has made it a little difficult until now), so I am not under his Tricare. When explaining this to the clerk, she talked down to me as if I was some poor sod with no insurance and unable to take care of my son. I would have to endure this again on my way out, of course, when I opted to self-pay. Not only that, but she did not give me the necessary copies of my paperwork before I left. As far as the appointment, I had a very kind yet sickly-sounding nurse (it could have been allergies, but this is a one-week old infant we are talking about her handling) do the initial vitals check. I would wait nearly two hours for a doctor to come in, say 'good' many times, manipulate my child's legs and arms for two minutes, and then leave. I was disappointed and frustrated with the entire experience, and am dying to find a more family-friendly pediatrician. Reminds me I need to cancel his second appointment they scheduled me. Not going back.

0
★☆☆☆☆

I took my son, a week old at the time, to Centennial Pediatrics. It was nearly impossible for me to find (though I will admit this is mainly my fault), so I called the office several times trying to get directions. Finally someone answered, and I made it there. I figured I would be waiting for a while since I was now late to my appointment, but it seems that this is routine whether you are early or not. My first issue was that the place was overcrowded and loud, there was nothing to keep the children occupied, and my baby was sitting around sickly kids with no barrier. My fiance is military, I am a veteran, and we are in the process of getting married (life has made it a little difficult until now), so I am not under his Tricare. When explaining this to the clerk, she talked down to me as if I was some poor sod with no insurance and unable to take care of my son. I would have to endure this again on my way out, of course, when I opted to self-pay. Not only that, but she did not give me the necessary copies of my paperwork before I left. As far as the appointment, I had a very kind yet sickly-sounding nurse (it could have been allergies, but this is a one-week old infant we are talking about her handling) do the initial vitals check. I would wait nearly two hours for a doctor to come in, say 'good' many times, manipulate my child's legs and arms for two minutes, and then leave. I was disappointed and frustrated with the entire experience, and am dying to find a more family-friendly pediatrician. Reminds me I need to cancel his second appointment they scheduled me. Not going back.

Pros: None

Cons: Always Late, Poor Service, Crowded

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I know that since Blanchfield Army Hospital is sending everyone off post, people are looking for the closest off post doctor available to go to.

If you value your own health and your time, pick someplace else...ANYPLACE else other than this place.

Even if you schedule your next appointment 3 months in advance and ask for the first appointment in the morning (9am), you will still see about a dozen people be called back and come out before you are taken back (in the 6 times I have been there, I have never been brought back before 30 minutes past my appointment time....one time I waited nearly an hour past my appointment time!).

Once you get back to the room, again you will wait at least 30-45 minutes before being seen for about 5-10 minutes by the doctor.

Plan on being there at least 2 - 2 1/2 hours before getting out of there.
(My all time record was a 9am appointment which I was 30 minutes early for in order to fill out paperwork. I walked out of there at 11:45 for a 10-15 minute visit!!)

Whenever you ask why the wait was so long, each time they will tell you that it is because they had a patient before you that needed a little extra time, and that they would do the same for your child if you needed it.

Then there is the communal waiting area. Very small and not so clean, even though it is a brand new building. Lots of sick kids, coughing and sneezing all over the place, with nothing but a couple of inches of air separating them from the tiny infants that are there for their "well baby" check ups.
Needless to say, every time we have gone for a "well baby" check up, both my child and I have ended up sick just a few days later.

The staff can be downright rude on the phone when asking basic questions like "where is your new office located?" and are quite condesending when you don't know the area very well.

The icing on this lack luster cake is the fact that you call in for an appointment and ask for the soonest available appointment, and it is a month or so away.
Try changing doctors to get them out of there and it is a paperwork nightmare...

If they can't keep up with the patients they already have, then they need to stop taking new patients!

Just avoid Centennial Pediatrics of Clarksville all together and make the extra drive closer to Nashville.

You won't regret it!

0
★☆☆☆☆

I know that since Blanchfield Army Hospital is sending everyone off post, people are looking for the closest off post doctor available to go to.

If you value your own health and your time, pick someplace else...ANYPLACE else other than this place.

Even if you schedule your next appointment 3 months in advance and ask for the first appointment in the morning (9am), you will still see about a dozen people be called back and come out before you are taken back (in the 6 times I have been there, I have never been brought back before 30 minutes past my appointment time....one time I waited nearly an hour past my appointment time!).

Once you get back to the room, again you will wait at least 30-45 minutes before being seen for about 5-10 minutes by the doctor.

Plan on being there at least 2 - 2 1/2 hours before getting out of there.
(My all time record was a 9am appointment which I was 30 minutes early for in order to fill out paperwork. I walked out of there at 11:45 for a 10-15 minute visit!!)

Whenever you ask why the wait was so long, each time they will tell you that it is because they had a patient before you that needed a little extra time, and that they would do the same for your child if you needed it.

Then there is the communal waiting area. Very small and not so clean, even though it is a brand new building. Lots of sick kids, coughing and sneezing all over the place, with nothing but a couple of inches of air separating them from the tiny infants that are there for their "well baby" check ups.
Needless to say, every time we have gone for a "well baby" check up, both my child and I have ended up sick just a few days later.

The staff can be downright rude on the phone when asking basic questions like "where is your new office located?" and are quite condesending when you don't know the area very well.

The icing on this lack luster cake is the fact that you call in for an appointment and ask for the soonest available appointment, and it is a month or so away.
Try changing doctors to get them out of there and it is a paperwork nightmare...

If they can't keep up with the patients they already have, then they need to stop taking new patients!

Just avoid Centennial Pediatrics of Clarksville all together and make the extra drive closer to Nashville.

You won't regret it!

Pros: New building

Cons: VERY long waits, rude staff

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We sat in the waiting area for 30 minutes before being called back, while others that arrived later were called back before us. Then we waited an HOUR in the examination room before we met the doctor. And he only spent 10 minutes with us. I understand some children may take longer, but an hour is excessive. I read other reviews just like this before going. They really need to change their scheduling or get more doctors! The staff is decent, and I didn't see any toys for children to play with as was stated in other reviews. The waiting room does not have a divider at all between sick and well care. The waiting room did not appear dirty or overcrowded. Dr. Harrison was friendly enough, a little akward, but good.

1
★★☆☆☆

We sat in the waiting area for 30 minutes before being called back, while others that arrived later were called back before us. Then we waited an HOUR in the examination room before we met the doctor. And he only spent 10 minutes with us. I understand some children may take longer, but an hour is excessive. I read other reviews just like this before going. They really need to change their scheduling or get more doctors! The staff is decent, and I didn't see any toys for children to play with as was stated in other reviews. The waiting room does not have a divider at all between sick and well care. The waiting room did not appear dirty or overcrowded. Dr. Harrison was friendly enough, a little akward, but good.

Pros: Accepts Tricare

Cons: Very long wait

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This place is horrific. I have been in TN for 2 years and have yet to find a good doctor for my children since they don't have a reason to go to the doctor often. I have taken them to Centinnial when necessary because they accept our insurance. IN the meantime I continue to hunt for a good doctor. The office is a nightmare at best. It is always dirty, disfunctional and it takes FOREVER to get seen. I am not talking about the normal pediatric clinic forever I am talking HOURS! I have seen several of the doctors that practice in the office in hopes of finding someone so perfect that I could overlook the clinic itself-- no luck! The NP Emily is good but beyond that FORGET IT! I just had a new baby and because this Centinnial in Clarksville has all the sick and well patients in the same room (seperated by a half wall) I have been talking my children out to the Skyline clinic off of Briley Pkwy. It is much cleaner with seperate waiting room and the doctors are very nice. GOOD LUCK! Good care is hard to find.

0
★☆☆☆☆

This place is horrific. I have been in TN for 2 years and have yet to find a good doctor for my children since they don't have a reason to go to the doctor often. I have taken them to Centinnial when necessary because they accept our insurance. IN the meantime I continue to hunt for a good doctor. The office is a nightmare at best. It is always dirty, disfunctional and it takes FOREVER to get seen. I am not talking about the normal pediatric clinic forever I am talking HOURS! I have seen several of the doctors that practice in the office in hopes of finding someone so perfect that I could overlook the clinic itself-- no luck! The NP Emily is good but beyond that FORGET IT! I just had a new baby and because this Centinnial in Clarksville has all the sick and well patients in the same room (seperated by a half wall) I have been talking my children out to the Skyline clinic off of Briley Pkwy. It is much cleaner with seperate waiting room and the doctors are very nice. GOOD LUCK! Good care is hard to find.

Pros: None

Cons: Dirty, overbooked, disfunctional, same waiting room for all patients (well/sick)

 

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