Turfco Termite & Pest Control

★★☆☆☆

About Turfco Termite & Pest Control

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Turfco is awful...does not come out, return calls or even answer the phone and do not leave a message because they aren't checked. A true scam!!!!

1
★★★☆☆

Turfco is awful...does not come out, return calls or even answer the phone and do not leave a message because they aren't checked. A true scam!!!!

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Subject: Consumer Fraud
Related Reference:
http://www.wmctv.com/Global/story.asp?S=8715104

I had a contract for several years with Turfco termite control company.Including early JUNE 2011, they checked my house for termites and sprayed a chemical every year according to signed contract, then I paid them every year. This year 2012 before and after June 1, 2012 I called them many many times to come and do the job, they promised to come, they never did!!. They only kept sending me the bill to pay $ 200, now they ask $300.But I did not pay them for job they never did. Infact I wrote them and discontinued service with them.They want $300 and threaten me to take me to court, collection agency etc. TURFCO IS A FRAUD COMPANY, AVOID !!!

1
★☆☆☆☆

Subject: Consumer Fraud
Related Reference:
http://www.wmctv.com/Global/story.asp?S=8715104

I had a contract for several years with Turfco termite control company.Including early JUNE 2011, they checked my house for termites and sprayed a chemical every year according to signed contract, then I paid them every year. This year 2012 before and after June 1, 2012 I called them many many times to come and do the job, they promised to come, they never did!!. They only kept sending me the bill to pay $ 200, now they ask $300.But I did not pay them for job they never did. Infact I wrote them and discontinued service with them.They want $300 and threaten me to take me to court, collection agency etc. TURFCO IS A FRAUD COMPANY, AVOID !!!

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I have used Turfco since I bought my house in 2001. I Get my services done every year and I never have any issues they are one of the best companies I have ever used.

2
★★★★★

I have used Turfco since I bought my house in 2001. I Get my services done every year and I never have any issues they are one of the best companies I have ever used.

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I have used turfco for years and have never had an issue with my services. i like the hassle of not having to take off work in order for them to come and treat my yard or do my inspections and sprays. I would definately recommend them to

2
★★★★★

I have used turfco for years and have never had an issue with my services. i like the hassle of not having to take off work in order for them to come and treat my yard or do my inspections and sprays. I would definately recommend them to

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I've used this company for two years and have never had a problem with my service. Nor have I had a pest problem while with the company. I've only had to call once, because I got freaked out by a spider, and they came out quickly - I

2
★★★★★

I've used this company for two years and have never had a problem with my service. Nor have I had a pest problem while with the company. I've only had to call once, because I got freaked out by a spider, and they came out quickly - I

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Check with the Memphis BBB and look at how many complaints have been filed aganist this company. The owner also owns other companies that are also FRAUDS. They keep charging your account even when you cancel their services. They also do

0
★☆☆☆☆

Check with the Memphis BBB and look at how many complaints have been filed aganist this company. The owner also owns other companies that are also FRAUDS. They keep charging your account even when you cancel their services. They also do

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Worst Service! Dont come out when they're supposed to. Dont call back when theyre supposed to. Nobody seems to know what they're doing - only 1 person in management who can handle situations - and she's ALWAYS unavailable. They make

0
★☆☆☆☆

Worst Service! Dont come out when they're supposed to. Dont call back when theyre supposed to. Nobody seems to know what they're doing - only 1 person in management who can handle situations - and she's ALWAYS unavailable. They make

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Do Not waiste your time and or money. Thats unless you like giving people money for no reason. The owner obviously cant even run his own bussiness. The owner is Hank Weaver. The girl that works in the office her name is Heather. There is

0
★☆☆☆☆

Do Not waiste your time and or money. Thats unless you like giving people money for no reason. The owner obviously cant even run his own bussiness. The owner is Hank Weaver. The girl that works in the office her name is Heather. There is

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This company is terrible. I highly doubt that they did ANYTHING to prevent or monitor for termites. I am guessing they came out to my home twice a year? Not only that, but dealing with canceling with this company has been a nightmare. Please check the BBB's website and read the hundreds of complaints against this company. Also, see my review for Fort Knox Security, also owned by the owner of TurfCo.

0
★☆☆☆☆

This company is terrible. I highly doubt that they did ANYTHING to prevent or monitor for termites. I am guessing they came out to my home twice a year? Not only that, but dealing with canceling with this company has been a nightmare. Please check the BBB's website and read the hundreds of complaints against this company. Also, see my review for Fort Knox Security, also owned by the owner of TurfCo.

Pros: None

Cons: Too many to list...

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I did not folow the advise of others to avoid this company - I went for the $5 cheaper... what a mistake. 3 times in less than a year I had call to check why I did not come to my home. The usal excuse ... something happen we will be right there .... yeap right! For other reason I cancel their services and not I got a endeless list of invoces that keep coming 1.5 years after I cancel. I called and asked thne to fix but it does not go anywhere. I guess this company has the strategy to be like blend of a used car and gym sales person.

0
★☆☆☆☆

I did not folow the advise of others to avoid this company - I went for the $5 cheaper... what a mistake. 3 times in less than a year I had call to check why I did not come to my home. The usal excuse ... something happen we will be right there .... yeap right! For other reason I cancel their services and not I got a endeless list of invoces that keep coming 1.5 years after I cancel. I called and asked thne to fix but it does not go anywhere. I guess this company has the strategy to be like blend of a used car and gym sales person.

Pros: Work was average - when they remeber to shop up!

Cons: Billing Scam

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After 10yrs of termite service, I sold my house and needed a termite clearance letter. They said they could not do it because there inspector was not available??? It delay my closing as I had to scramble around to find another company to clear my house. At that time I cancelled my bill. 8 months later they spray my old house and sent a bill. This is after repeated attemps to close my account. Now they threaten to send my bill to collection if I do not pay for a house I do not even live in. They would not work with me at all. Do not use this compnay.

0
★☆☆☆☆

After 10yrs of termite service, I sold my house and needed a termite clearance letter. They said they could not do it because there inspector was not available??? It delay my closing as I had to scramble around to find another company to clear my house. At that time I cancelled my bill. 8 months later they spray my old house and sent a bill. This is after repeated attemps to close my account. Now they threaten to send my bill to collection if I do not pay for a house I do not even live in. They would not work with me at all. Do not use this compnay.

Pros: Ok until there is an issue

Cons: Billing and not repetiable Will not work with you

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The Better Bus. Bur. has issued 4 consumer alerts and the TN Dept of Commerce lists them on their Buyer Beware list. Long after you cancel your service, you will continue to receive bills that are not due. You can call their office and will be told to "disregard" but they will never credit your account or call you back. Absolutely the most dishonest company - I don't know how anybody could work there and sleep at night.

0
★☆☆☆☆

The Better Bus. Bur. has issued 4 consumer alerts and the TN Dept of Commerce lists them on their Buyer Beware list. Long after you cancel your service, you will continue to receive bills that are not due. You can call their office and will be told to "disregard" but they will never credit your account or call you back. Absolutely the most dishonest company - I don't know how anybody could work there and sleep at night.

Pros: none

Cons: deceptive billing practices

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About 98% of the reviews are bad , which leads me to believe the employee's are writing the "excellent" reviews. I called multiple times for service and every time I got someone new. Everytime I asked for the most recent person I spoke with, I was notified they no longer worked there. Poor girl - I told her I felt absolutely sorry for her, and to get out as soon as she possibly could. I called 2 weeks later, and sure enough, she was gone also. In May of 2007 we decided to go with another company for our Termite, so I called to cancel the account. I was notified that I must cancel, in writing, 90 days before the renewal date (which is in June). Without being a pain, we continued service for another year. We did NOT recieve the treatment we paid $175 for. In Febuary 2008- I sent in a cancellation PLENTY of time in advance. I thought it would have gotten taken care of, but, to this day they are saying they never recieved my cancellation and I will now be charged ANOTHER $175. Now, not only am NOT paying the additional $175 they are trying to charge me - I am demanding a refund of $175 for 2007 treatment they did not perform. I keep getting the run-around and no manager is ever available. The office ladies are rude - which, I can't blame them for being bitchy when they work for a company like that. I would never recommend this company to anyone.

0
★☆☆☆☆

About 98% of the reviews are bad , which leads me to believe the employee's are writing the "excellent" reviews. I called multiple times for service and every time I got someone new. Everytime I asked for the most recent person I spoke with, I was notified they no longer worked there. Poor girl - I told her I felt absolutely sorry for her, and to get out as soon as she possibly could. I called 2 weeks later, and sure enough, she was gone also. In May of 2007 we decided to go with another company for our Termite, so I called to cancel the account. I was notified that I must cancel, in writing, 90 days before the renewal date (which is in June). Without being a pain, we continued service for another year. We did NOT recieve the treatment we paid $175 for. In Febuary 2008- I sent in a cancellation PLENTY of time in advance. I thought it would have gotten taken care of, but, to this day they are saying they never recieved my cancellation and I will now be charged ANOTHER $175. Now, not only am NOT paying the additional $175 they are trying to charge me - I am demanding a refund of $175 for 2007 treatment they did not perform. I keep getting the run-around and no manager is ever available. The office ladies are rude - which, I can't blame them for being bitchy when they work for a company like that. I would never recommend this company to anyone.

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Registered Agent:
Per the Sec of State here is the guy's address that is the Registered Agent for the Pest folks. Perhaps PESTering them will get the stars to shine once again.
When you have a problem with a company contact the Sec of State and get the business information and use the information to get their attention, File complaints, send letters and send them Certified, return receipt requested. It gets their attention. Now there is the attorney general...but you get the picture, call the local TV trouble shooter, nothing like the white hot lights of a TV crew out in front of the office to get results

Name: H H WEAVER III
Address Line 1: 1717 BARTLETT RD

City: MEMPHIS
State: TN
Zip: 38134

0
★☆☆☆☆

Registered Agent:
Per the Sec of State here is the guy's address that is the Registered Agent for the Pest folks. Perhaps PESTering them will get the stars to shine once again.
When you have a problem with a company contact the Sec of State and get the business information and use the information to get their attention, File complaints, send letters and send them Certified, return receipt requested. It gets their attention. Now there is the attorney general...but you get the picture, call the local TV trouble shooter, nothing like the white hot lights of a TV crew out in front of the office to get results

Name: H H WEAVER III
Address Line 1: 1717 BARTLETT RD

City: MEMPHIS
State: TN
Zip: 38134

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Three years later I couldn?t be happier.

Turfco is a great company and I have been a customer for several years. I currently have three different services with them and I always get excellent work. Turfco treated my neighbors yard one time before he moved out and they took that yard from a disaster to looking pretty good in only one treatment; other neighbors couldn't believe the difference and they signed up with Turfco as well.

After the neighbor moved out and left the house vacant for several months the yard got really bad again. I happened to mention this to the manager of Turfco. He contacted the owner of the house and after the owner declined to hire Turfco to treat the lawn the Turfco manager arranged to treat the lawn a few more times at no charge just because I said it made the neighborhood look bad.

Since Turfco began treating my lawn my neighbors continue to refer to my yard as the yard of the month although my neighborhood doens't have a yard of the month club.

I can?t say enough good about Turfco.

2
★★★★★

Three years later I couldn?t be happier.

Turfco is a great company and I have been a customer for several years. I currently have three different services with them and I always get excellent work. Turfco treated my neighbors yard one time before he moved out and they took that yard from a disaster to looking pretty good in only one treatment; other neighbors couldn't believe the difference and they signed up with Turfco as well.

After the neighbor moved out and left the house vacant for several months the yard got really bad again. I happened to mention this to the manager of Turfco. He contacted the owner of the house and after the owner declined to hire Turfco to treat the lawn the Turfco manager arranged to treat the lawn a few more times at no charge just because I said it made the neighborhood look bad.

Since Turfco began treating my lawn my neighbors continue to refer to my yard as the yard of the month although my neighborhood doens't have a yard of the month club.

I can?t say enough good about Turfco.

Pros: knowledgable; really nice folks

Cons: none

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We trusted Turfco to take care of our pest control because it was on the list of companies our builders used when developing our subdivision. BIG mistake. In two years, I have only seen Tufco twice, though they deduct money from my account each month. They do not return phone calls, no matter how many times you may try to contact them. They also suckered us into a yearly contract that renews automaticallly unless you submit a written notice several months in advance. We have been seeing spiders lately and despite my relentless calling since May, the only service we have received is a bill.

0
★☆☆☆☆

We trusted Turfco to take care of our pest control because it was on the list of companies our builders used when developing our subdivision. BIG mistake. In two years, I have only seen Tufco twice, though they deduct money from my account each month. They do not return phone calls, no matter how many times you may try to contact them. They also suckered us into a yearly contract that renews automaticallly unless you submit a written notice several months in advance. We have been seeing spiders lately and despite my relentless calling since May, the only service we have received is a bill.

Pros: none

Cons: poor service/no service, non-negotiable contracts that automatically renew without notice

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I was customer for several years and I just realized what a good company Turfco is. As a business owner myself I demand great service and I want to deal with good people and I can tell you that they are great people with prices and service that can?t be beat.

I know firsthand that the people at Turfco go out of their way to offer services that the other guys don?t because I sold my house that Turfco had the service on and now I'm going back to them with my second home. I know some people that work at Terminix that have Turfco as their termite company and when I found that out I went to Turfco too.

The new house that I just bought already had a termite agreement and I was thinking about keeping it with the company that had been treating the house but when I found out what they charge and how they bill it?s ridiculous. I have never taken the time to write about a company but this company really saved me money and treated me great and now that I've talked to other companies I realize how easy Turfco made the whole process.

Take it from me call every termite company in town and then call Turfco and see if the service and the price isn?t better with Turfco.

2
★★★★★

I was customer for several years and I just realized what a good company Turfco is. As a business owner myself I demand great service and I want to deal with good people and I can tell you that they are great people with prices and service that can?t be beat.

I know firsthand that the people at Turfco go out of their way to offer services that the other guys don?t because I sold my house that Turfco had the service on and now I'm going back to them with my second home. I know some people that work at Terminix that have Turfco as their termite company and when I found that out I went to Turfco too.

The new house that I just bought already had a termite agreement and I was thinking about keeping it with the company that had been treating the house but when I found out what they charge and how they bill it?s ridiculous. I have never taken the time to write about a company but this company really saved me money and treated me great and now that I've talked to other companies I realize how easy Turfco made the whole process.

Take it from me call every termite company in town and then call Turfco and see if the service and the price isn?t better with Turfco.

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I faxed in a letter for them to end my contract in June '07. I checked my bank account Aug '07 and saw a draft for July '07. I called and reported it to them and they admitted to receiving my cancellation notice. I was told that they would look into it. A month later I called again since they didn't call me. I was then told that the account being audited, along with many others. I waited even longer. When I called again, still, my file is still being reviewed. A few months after that, the person that I had been speaking to no longer worked there. I had to try to explain everything all over but was cut off before being able to finish. They had the nerve to send me a bill today for over $200 for something that they already knew to stop doing! The customer service is really horrible. I tried to find a physical address since the phone calls are not working but only found a P.O. Box address. Looks like I'm going to have to take this to my lawyer.

0
★☆☆☆☆

I faxed in a letter for them to end my contract in June '07. I checked my bank account Aug '07 and saw a draft for July '07. I called and reported it to them and they admitted to receiving my cancellation notice. I was told that they would look into it. A month later I called again since they didn't call me. I was then told that the account being audited, along with many others. I waited even longer. When I called again, still, my file is still being reviewed. A few months after that, the person that I had been speaking to no longer worked there. I had to try to explain everything all over but was cut off before being able to finish. They had the nerve to send me a bill today for over $200 for something that they already knew to stop doing! The customer service is really horrible. I tried to find a physical address since the phone calls are not working but only found a P.O. Box address. Looks like I'm going to have to take this to my lawyer.

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I had a pest problem- called and spoke with Michelle- the next day I had a guy out at my house to spray. I enjoy calling just to speak to Michelle as she is very pleasant. Also Bridgette and Marie are fabulous as well. I have my termite, pest and lawn with them as well. Would reccomend them to anyone!

2
★★★★★

I had a pest problem- called and spoke with Michelle- the next day I had a guy out at my house to spray. I enjoy calling just to speak to Michelle as she is very pleasant. Also Bridgette and Marie are fabulous as well. I have my termite, pest and lawn with them as well. Would reccomend them to anyone!

Pros: Michelle and Marie

Cons: none

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I have had Turfco for some time now and I have not been getting anything but the Bills and there right on time each month, I have stoped there Lawn servis and Termite Control about 2 months ago and today I got a Bill for $175.00 and no one has been here sence last year in Aug. 2007 but they have been getting payed month by month by the bank on direct pay I had that stoped and now I get the bill. They were to call me each time they come out and as for the Lawn I think I have recived 3 calls last year and for the Termite I have not recived a call in the past 3yr. I have tryed to call them and they say they have not recived anything on stopping the Termite Controle so I was to get the treatment this month and the Lady told me she was not going to get into it with me and hung up on me.

0
★☆☆☆☆

I have had Turfco for some time now and I have not been getting anything but the Bills and there right on time each month, I have stoped there Lawn servis and Termite Control about 2 months ago and today I got a Bill for $175.00 and no one has been here sence last year in Aug. 2007 but they have been getting payed month by month by the bank on direct pay I had that stoped and now I get the bill. They were to call me each time they come out and as for the Lawn I think I have recived 3 calls last year and for the Termite I have not recived a call in the past 3yr. I have tryed to call them and they say they have not recived anything on stopping the Termite Controle so I was to get the treatment this month and the Lady told me she was not going to get into it with me and hung up on me.

Cons: They dont give you what you pay for

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These guys are total con artists. They might stop by three or four times per year (though you pay for seven treatments), and you have to call and request service to even get that much (and you're not supposed to have to call, so they say...)

According to the customer service girls, they've had to fire a few employees for lying to them about actually performing lawn treatments, when in fact they were just filing the service ticket for it. As far as this customer can tell, the problem has yet to be resolved...

My lawn is full of weeds (roughly 75% of total surface area), and the "lawn tech" was a no show AGAIN last week. When I called customer service to inform her, she said that they'll "get someone out that way by next week." Unbelieveable.

If we weren't under contract, we'd go with someone else immediately. As it stands, we have to put up with a lawn full of clover, wild onions, and other weeds for the next few months. Totally unacceptable.

I would recommend using ANY other lawn service in town, rather than TurfCo.

0
★☆☆☆☆

These guys are total con artists. They might stop by three or four times per year (though you pay for seven treatments), and you have to call and request service to even get that much (and you're not supposed to have to call, so they say...)

According to the customer service girls, they've had to fire a few employees for lying to them about actually performing lawn treatments, when in fact they were just filing the service ticket for it. As far as this customer can tell, the problem has yet to be resolved...

My lawn is full of weeds (roughly 75% of total surface area), and the "lawn tech" was a no show AGAIN last week. When I called customer service to inform her, she said that they'll "get someone out that way by next week." Unbelieveable.

If we weren't under contract, we'd go with someone else immediately. As it stands, we have to put up with a lawn full of clover, wild onions, and other weeds for the next few months. Totally unacceptable.

I would recommend using ANY other lawn service in town, rather than TurfCo.

Pros: None

Cons: You will not receive the service you pay for.

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I have been trying to speak with Heather from this company since July 2007 to straighten out my account. In Dec. 2007 I was told that she no longer woks for the company. I was then referred to speak with Bridgett. Bad idea! She doesn't returns telephone calls either. The will bill you for services they didn't provide. On a good day, they will draft your account twice in one month! DO NOT DO BUSINESS WITH THIS COMPANY!

0
★☆☆☆☆

I have been trying to speak with Heather from this company since July 2007 to straighten out my account. In Dec. 2007 I was told that she no longer woks for the company. I was then referred to speak with Bridgett. Bad idea! She doesn't returns telephone calls either. The will bill you for services they didn't provide. On a good day, they will draft your account twice in one month! DO NOT DO BUSINESS WITH THIS COMPANY!

Pros: none

Cons: they are cons themselves

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Crooks,crooks,crooks.......Continue to draft from our account for services on a house we sold more than 6 months ago. will not return phone calls. lies to you every time you call. the owner is out,on the phone, or with a customer. always told they will call you but NEVER do. Rude, rude, rude...... Owner lives in a $300,000 house near massey and continues to "rob" people, and enjoy living off of our money. will tell everyone i know to tell everyone they know to NEVER use this company. if i see one of their trucks at a customers house, i will stop and tell their customer how they operate. the worst company i have ever dealt with. their secretaries are the rudest people in the world. Crooks,crooks,crooks

0
★☆☆☆☆

Crooks,crooks,crooks.......Continue to draft from our account for services on a house we sold more than 6 months ago. will not return phone calls. lies to you every time you call. the owner is out,on the phone, or with a customer. always told they will call you but NEVER do. Rude, rude, rude...... Owner lives in a $300,000 house near massey and continues to "rob" people, and enjoy living off of our money. will tell everyone i know to tell everyone they know to NEVER use this company. if i see one of their trucks at a customers house, i will stop and tell their customer how they operate. the worst company i have ever dealt with. their secretaries are the rudest people in the world. Crooks,crooks,crooks

Pros: Absolutely NONE

Cons: Absolutely EVERYTHING!!!!!!!!!!!!!!

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Horrible service for 3+ years. Continued to have pest problems, even though they were "spraying". None of the staff was helpful or friendly! One even hung up on me during a phone conversation! Staff could not follow directions and are unwilling to take responsibility. Was nearly sent to collections after my credit card for automatic pay had expired and the staff didn't recognize the problem for 5+ months. The most unprofessional company I have ever done business with in my ENTIRE LIFE!

0
★☆☆☆☆

Horrible service for 3+ years. Continued to have pest problems, even though they were "spraying". None of the staff was helpful or friendly! One even hung up on me during a phone conversation! Staff could not follow directions and are unwilling to take responsibility. Was nearly sent to collections after my credit card for automatic pay had expired and the staff didn't recognize the problem for 5+ months. The most unprofessional company I have ever done business with in my ENTIRE LIFE!

Pros: none

Cons: everything

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