Expert Services Appliance

★★☆☆☆
  • 9515 Lee Hwy A

    Ooltewah, TN 37363

    Map & Directions
  • 423-238-8077

About Expert Services Appliance

Categories
  • Heating & Air Conditioning
  • Air Conditioning Contractors
  • Heating Contractors
  • Heat Pumps
  • Major Appliance Repair
  • Air Conditioning Repair
Details
  • Refrigerator Repair
  • Washer & Dryer Repair
  • Air Purifiers
Hours
Monday: 08:00 AM - 05:00 PM
Tuesday: 08:00 AM - 05:00 PM
Wednesday: 08:00 AM - 05:00 PM
Thursday: Closed
Friday: 08:00 AM - 05:00 PM
Saturday: Closed
Sunday: Closed

Automotive

Automotive
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My experience with Expert Services is very positive. They are very knowledgeable in their field. They are always on time and do a great job. Their prices are reasonable and they warrant their work 100%. If you need any heating or

3
★★★★★

My experience with Expert Services is very positive. They are very knowledgeable in their field. They are always on time and do a great job. Their prices are reasonable and they warrant their work 100%. If you need any heating or

.

A tech came out to check my freezer and he claimed the thermostat needed to be replaced. I gave him a $100 cash deposit with the understanding that he'd be back in 4 or 5 days. Two weeks later they still hadn't showed up so I called. A second tech came out and I questioned the process the first tech had used to diagnose the "problem" because it didn't happen again. The second tech said there was nothing wrong and perhaps the ice dispenser door hadstuck partially open; he wrote up the work order indicating such. I expected a refund of my $100, maybe less a reasonable amount for a service call although their ad states there is no charge for the service call. I spoke directly with the owner, Serge Ivanov. He refused to refund my $100 because his service order states "No Refunds." In other words, they can lie to you and keep your deposit. I filed a complaint with the Better Business Bureau. They never responded to the complaint. I have since learned that they have an "F" rating with the BBB. Apparently, I'm not the only one who has been ripped off by Expert Service.

1
★☆☆☆☆

A tech came out to check my freezer and he claimed the thermostat needed to be replaced. I gave him a $100 cash deposit with the understanding that he'd be back in 4 or 5 days. Two weeks later they still hadn't showed up so I called. A second tech came out and I questioned the process the first tech had used to diagnose the "problem" because it didn't happen again. The second tech said there was nothing wrong and perhaps the ice dispenser door hadstuck partially open; he wrote up the work order indicating such. I expected a refund of my $100, maybe less a reasonable amount for a service call although their ad states there is no charge for the service call. I spoke directly with the owner, Serge Ivanov. He refused to refund my $100 because his service order states "No Refunds." In other words, they can lie to you and keep your deposit. I filed a complaint with the Better Business Bureau. They never responded to the complaint. I have since learned that they have an "F" rating with the BBB. Apparently, I'm not the only one who has been ripped off by Expert Service.

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.

A tech came out to check my freezer and he claimed the thermostat needed to be replaced. I gave him a $100 cash deposit with the understanding that he'd be back in 4 or 5 days. Two weeks later they still hadn't showed up so I called. A second tech came out and I questioned the process the first tech had used to diagnose the "problem" because it didn't happen again. The second tech said there was nothing wrong and perhaps the ice dispenser door had stuck partially open; he wrote up the work order indicating such. I expected a refund of my $100, maybe less a reasonable amount for a service call although their ad states there is no charge for the service call. I spoke directly with the owner, Serge Ivanov. He refused to refund my $100 because his service order states "No Refunds." In other words, they can lie to you and keep your deposit. I filed a complaint with the Better Business Bureau. They never responded to the complaint. I have since learned that they have an "F" rating with the BBB. Apparently, I'm not the only one who has been ripped off by Expert Service.

0
★☆☆☆☆

A tech came out to check my freezer and he claimed the thermostat needed to be replaced. I gave him a $100 cash deposit with the understanding that he'd be back in 4 or 5 days. Two weeks later they still hadn't showed up so I called. A second tech came out and I questioned the process the first tech had used to diagnose the "problem" because it didn't happen again. The second tech said there was nothing wrong and perhaps the ice dispenser door had stuck partially open; he wrote up the work order indicating such. I expected a refund of my $100, maybe less a reasonable amount for a service call although their ad states there is no charge for the service call. I spoke directly with the owner, Serge Ivanov. He refused to refund my $100 because his service order states "No Refunds." In other words, they can lie to you and keep your deposit. I filed a complaint with the Better Business Bureau. They never responded to the complaint. I have since learned that they have an "F" rating with the BBB. Apparently, I'm not the only one who has been ripped off by Expert Service.

.

Seven weeks ago, a repairman came to fix my microwave. He was supposed to get a part and come back. I've called the business twice since then and the person I've talked to promises to call me back. Well, I gave the service person a check and they have not serviced the microwave. Beware when dealing with them. They are not honest...and that's being nice.

1
★☆☆☆☆

Seven weeks ago, a repairman came to fix my microwave. He was supposed to get a part and come back. I've called the business twice since then and the person I've talked to promises to call me back. Well, I gave the service person a check and they have not serviced the microwave. Beware when dealing with them. They are not honest...and that's being nice.

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