Phil Bachman Toyota-Scion

★★★★☆
  • 3200 Bristol Hwy

    Johnson City, TN 37601

    Map & Directions
  • 423-282-2241

Automotive

Automotive
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i had a great experience buying my first car at phil bachman. the staff was very nice and extremely knowledgeable about the car. The entire process was smooth and i was never pressured into anything. They made sure i felt comfortable in

3
★★★★★

i had a great experience buying my first car at phil bachman. the staff was very nice and extremely knowledgeable about the car. The entire process was smooth and i was never pressured into anything. They made sure i felt comfortable in

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The best Toyota dealership in the Tri-Cities. Phil Bachman is a locally owned dealership and supports the community in many ways. Thanks PB

3
★★★★★

The best Toyota dealership in the Tri-Cities. Phil Bachman is a locally owned dealership and supports the community in many ways. Thanks PB

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We bought a used truck, only 5 years old, and we noticed the brakes would squeak when we test drove. My husband asked about it, and our salesman told us they would fix that, "oh yeah, we'll take care of," said the salesman. He said we'll put new pads on it, and that should take care of it. So, they said they put new pads on, who knows if they did, and we bought the truck. It seemed fine for about 2 weeks, then the squeaking started again! My husband calls to Phil Bachman Toyota and tells them about it, and they said bring the truck out to the service department and we'll fix it. So he takes it out there and they do something to it, who knows what they did if anything, and said they fixed it. Took the truck home and for about 3 days it did fine, and then the squeaking starts again!! This time I, myself took the truck to Phil Bachman Toyota, and they told me it was fine and didn't know why it still squeaking, and told me they would replace the brakes, but I would have to pay for it. I raised cain and fussed with them, told them this was not right, but they still wouldn't help me at all! So, I wanted to let as many people who might read this know about how BAD PHIL BACHMAN TOYOTA IS!!!! THEY ADVERTISE THAT THEY ARE SO GOOD, AND THEY HAVE GOOD SERVICE, WELL THEY DON'T! ALL THEY DO IS LIE.

0
★☆☆☆☆

We bought a used truck, only 5 years old, and we noticed the brakes would squeak when we test drove. My husband asked about it, and our salesman told us they would fix that, "oh yeah, we'll take care of," said the salesman. He said we'll put new pads on it, and that should take care of it. So, they said they put new pads on, who knows if they did, and we bought the truck. It seemed fine for about 2 weeks, then the squeaking started again! My husband calls to Phil Bachman Toyota and tells them about it, and they said bring the truck out to the service department and we'll fix it. So he takes it out there and they do something to it, who knows what they did if anything, and said they fixed it. Took the truck home and for about 3 days it did fine, and then the squeaking starts again!! This time I, myself took the truck to Phil Bachman Toyota, and they told me it was fine and didn't know why it still squeaking, and told me they would replace the brakes, but I would have to pay for it. I raised cain and fussed with them, told them this was not right, but they still wouldn't help me at all! So, I wanted to let as many people who might read this know about how BAD PHIL BACHMAN TOYOTA IS!!!! THEY ADVERTISE THAT THEY ARE SO GOOD, AND THEY HAVE GOOD SERVICE, WELL THEY DON'T! ALL THEY DO IS LIE.

Pros: none

Cons: will not back up any thing they say, lie to you, make you feel stupid

More about Phil Bachman Toyota-Scion

Located in Johnson City, TN, Johnson City Toyota is one of the Tri-Cities' preferred Toyota and Scion dealerships. We understand the importance of treating our customers with respect during the buying and after-sales experience. Car shopping is often a complex ordeal, but we're ready to help make it a bit easier for you by offering a straight-forward approach. Our sales associates are honest, down-to-earth people with families and friends just like you. Their loyalty to those near to them translates into friendly relationships with our customers. If you're in need of service or parts, our factory-trained advisors and technicians are eager to help keep you on the road with equipment and expertise not found everywhere. Our technicians undergo rigorous training to keep up to date with Toyota service notices and current processes for most effectively maintaining your vehicle

 

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