Millington Telephone Co Us A

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About Millington Telephone Co Us A

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  • Telephone Service

Communications & Utilities

Communications & Utilities
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A letter to TN Regulatory Authority 3/15/2010
www.state.tn.us/tra

Millington telephone has exclusive rights to all telephone and internet services in North Shelby County. My property is located about 8 miles east of the Millington City limits, yet I have to use Millington Telephone and Big River Internet (a division of Millington Telephone). Millington Telephone offers no high speed connection at my address at 7960 Brunswick Road. They said to call Big River (owned by Millington Telephone). Big River requires you to rent a telephone line from Millington telephone (what a surprise) before you can get a DSL line. In perfect conditions, Big River says the DSL top speed is 1.5 MBPS. (AT&T offers 6+ MBPS at my current location at a much lower cost). I called over a year ago when I first bought the property and asked when they would increase the 1.5 MBPS speed offered and was told "in maybe a year." Mow it is 1 1/2 years later which no improvement. If no other competition is allowed in the area, then Millington Telephone has no reason to offer top notch service (& increased speed). I was told today (by Big River) that their concentration was to increase the coverage service area, not to increase the speed currently offered. I don't know who passed the ruling that no other telephone company or cable company could offer services in this area, but it needs to be changed. If Millington Telephone had some competition, then maybe we could get decent services. Comcast also told me that they were not allowed to come into the Millington Telephone area. Why does Millington Telephone enjoy a non-compete area? What can be done to change this favored status and allow other services (internet and telephone) to be offered to residents outside of the Millington City Limits (it would probably help Millington residents, also).

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★☆☆☆☆

A letter to TN Regulatory Authority 3/15/2010
www.state.tn.us/tra

Millington telephone has exclusive rights to all telephone and internet services in North Shelby County. My property is located about 8 miles east of the Millington City limits, yet I have to use Millington Telephone and Big River Internet (a division of Millington Telephone). Millington Telephone offers no high speed connection at my address at 7960 Brunswick Road. They said to call Big River (owned by Millington Telephone). Big River requires you to rent a telephone line from Millington telephone (what a surprise) before you can get a DSL line. In perfect conditions, Big River says the DSL top speed is 1.5 MBPS. (AT&T offers 6+ MBPS at my current location at a much lower cost). I called over a year ago when I first bought the property and asked when they would increase the 1.5 MBPS speed offered and was told "in maybe a year." Mow it is 1 1/2 years later which no improvement. If no other competition is allowed in the area, then Millington Telephone has no reason to offer top notch service (& increased speed). I was told today (by Big River) that their concentration was to increase the coverage service area, not to increase the speed currently offered. I don't know who passed the ruling that no other telephone company or cable company could offer services in this area, but it needs to be changed. If Millington Telephone had some competition, then maybe we could get decent services. Comcast also told me that they were not allowed to come into the Millington Telephone area. Why does Millington Telephone enjoy a non-compete area? What can be done to change this favored status and allow other services (internet and telephone) to be offered to residents outside of the Millington City Limits (it would probably help Millington residents, also).

Pros: none

Cons: No competition allowers

 

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