Adventureswim.Com

★★★☆☆
  • 1332 Scotsbury Cir SW

    Knoxville, TN 37919

    Map & Directions
  • 865-691-2525

About Adventureswim.Com

Hours
Mon-Fri 10am-5pm
2.875 8
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Mr. Ed is a great teacher for the right kid. For other kids not so much. Mr. Ed feels one approach is right for all children.

But here's the thing, Mr. Ed is passionate. If he is a fit for your kid yo won't find a better teacher and his approach, from what I saw, works for most kids.

3
★★★☆☆

Mr. Ed is a great teacher for the right kid. For other kids not so much. Mr. Ed feels one approach is right for all children.

But here's the thing, Mr. Ed is passionate. If he is a fit for your kid yo won't find a better teacher and his approach, from what I saw, works for most kids.

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Also posted on Google's location page, with a few thoughts expanded on.

Positives: Mr. Ed has decades of swimming knowledge. He is charming and polite most of the time The system does work for some children. Staff for the most part was reasonably polite and helpful.

Negatives: The facilities are not always the cleanest. I realize they get a ton of people through there during the busy season, but when the pool water had algae in it--it makes you wonder if other chemical levels are off.

Mr. Ed enforces strict discipline. This is great for some kids, however, he is of the school that sees most crying as rebellion and stalling. How does someone with all the psychological background he has miss the fact that telling a screaming child "you're OK" before pushing them off the diving board into 10 foot deep water is pretty traumatic?

If you are a parent of a crying child, you will be asked to leave the area (the theory is, if the child can't see you, they won't cry). If you child is a crier (thankfully mine weren't), you will be chided on your parenting skills and assumed to be a helicopter parent.

Bottom line--If you have a fearful child, I would stay far away, or opt for private lessons (pricey). In a group setting, Mr. Ed does not have the patience to deal with kids that have reservations. While staff at the Y or other pools may not have his expertise, they are usually a good deal cheaper and easier to deal with.

Read his responses to the other complaints below and ask yourself if the term "Fast and Fun" still applies and if you will be similarly smeared if you dare to complain.

1
★☆☆☆☆

Also posted on Google's location page, with a few thoughts expanded on.

Positives: Mr. Ed has decades of swimming knowledge. He is charming and polite most of the time The system does work for some children. Staff for the most part was reasonably polite and helpful.

Negatives: The facilities are not always the cleanest. I realize they get a ton of people through there during the busy season, but when the pool water had algae in it--it makes you wonder if other chemical levels are off.

Mr. Ed enforces strict discipline. This is great for some kids, however, he is of the school that sees most crying as rebellion and stalling. How does someone with all the psychological background he has miss the fact that telling a screaming child "you're OK" before pushing them off the diving board into 10 foot deep water is pretty traumatic?

If you are a parent of a crying child, you will be asked to leave the area (the theory is, if the child can't see you, they won't cry). If you child is a crier (thankfully mine weren't), you will be chided on your parenting skills and assumed to be a helicopter parent.

Bottom line--If you have a fearful child, I would stay far away, or opt for private lessons (pricey). In a group setting, Mr. Ed does not have the patience to deal with kids that have reservations. While staff at the Y or other pools may not have his expertise, they are usually a good deal cheaper and easier to deal with.

Read his responses to the other complaints below and ask yourself if the term "Fast and Fun" still applies and if you will be similarly smeared if you dare to complain.

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.

Mr Ed is a great swim instructor. Our son has been swimming with Mr. Ed since he was 2 months old and has continued to make great stride with his abilities in the water. We support the instruction provided and can see the results with every lesson. You can watch one such lesson at the following link http://www.youtube.com/watch?v=0dxnMg0x-fY

5
★★★★★

Mr Ed is a great swim instructor. Our son has been swimming with Mr. Ed since he was 2 months old and has continued to make great stride with his abilities in the water. We support the instruction provided and can see the results with every lesson. You can watch one such lesson at the following link http://www.youtube.com/watch?v=0dxnMg0x-fY

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Mr. Ed once said (somewhat jokingly) that "parents don't like me, unless they want their kids to learn how to swim." Well, I wanted my kids to learn how to swim and they did! Both my girls (one was Beginner and one was Parent-Tot) were hesitant at first, but by the end of a 5 day swim camp, my 5yo was going off the diving board happily and by the end of the Summer (2011), my 2 1/2 year old was too! They made such great progress that we returned for classes in 2012, even after moving to the Chicago suburbs.
My youngest wants to control every situation, including swim lessons, and it was rough at first (I was sent out for "coffee and valium" - it's a joke!), but she was SO proud and told anyone that would listen what a great job she did at swimming!
It's not for everyone - the kids can't get out of learning to swim (by crying, claiming they need to go potty, etc.), but at no time were they asked to do anything they weren't able to do, the methods were not harsh and the kids were encouraged to do the work of swimming on their own. Mr. Ed is a professional that has been getting results for many years, and he knows how to get kids swimming! Both girls are progressing well and we'll be back in 2013!

5
★★★★★

Mr. Ed once said (somewhat jokingly) that "parents don't like me, unless they want their kids to learn how to swim." Well, I wanted my kids to learn how to swim and they did! Both my girls (one was Beginner and one was Parent-Tot) were hesitant at first, but by the end of a 5 day swim camp, my 5yo was going off the diving board happily and by the end of the Summer (2011), my 2 1/2 year old was too! They made such great progress that we returned for classes in 2012, even after moving to the Chicago suburbs.
My youngest wants to control every situation, including swim lessons, and it was rough at first (I was sent out for "coffee and valium" - it's a joke!), but she was SO proud and told anyone that would listen what a great job she did at swimming!
It's not for everyone - the kids can't get out of learning to swim (by crying, claiming they need to go potty, etc.), but at no time were they asked to do anything they weren't able to do, the methods were not harsh and the kids were encouraged to do the work of swimming on their own. Mr. Ed is a professional that has been getting results for many years, and he knows how to get kids swimming! Both girls are progressing well and we'll be back in 2013!

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On the week of 6/22, I began contacting Adventure Swim for children's swim lessons. I had the pleasure with playing "phone tag" with Chris, who is a WONDERFUL person to have answer your phone (Mr. Ed should be thankful he has you, Chris). In between messages, we had set up a time which I would bring my daughter in for 1 45 min private swim lesson ($129, mind you). Since my pay date fell on 6/28, I told Chris that I would bring the money by on that day to pay for the lessons. I called again to confirm this on 6/28; this time Ed answered the phone. I told him I was on my way; however, I was held up at work bc I had a patient I had to treat, and was not by my phone at the time. Ed left a message saying he wanted to know when i would come by bc he "had a very important call to China that (would) take a few hours". Since it wasn't until later that I had gotten the message, and I understand overseas calls are quite important, I decided to stop by on 6/29, and left a message to confirm this. Later in the evening, I received a very rude message from Ed, stating, in so many words (which I still have all of the vm, so all quotes are accurate), that he was "waiting on (me) yesterday to make his call to China" which he subsequently "couldn't do last night bc I was waiting for you to come by". He wasn't "sure what (i) did (Im assuming for a job) that I couldn't be close to my phone". I returned his call after listening to the message, and told him I would not be doing business with him after such an inappropriate message was left on my vm. He just stated "Ok then", and hung up on me. I guess he could care less about customer service or the possibility of client referrals-- which, for $129 for one swim lesson, and in this economy, should be something to be worried about.

1
★☆☆☆☆

On the week of 6/22, I began contacting Adventure Swim for children's swim lessons. I had the pleasure with playing "phone tag" with Chris, who is a WONDERFUL person to have answer your phone (Mr. Ed should be thankful he has you, Chris). In between messages, we had set up a time which I would bring my daughter in for 1 45 min private swim lesson ($129, mind you). Since my pay date fell on 6/28, I told Chris that I would bring the money by on that day to pay for the lessons. I called again to confirm this on 6/28; this time Ed answered the phone. I told him I was on my way; however, I was held up at work bc I had a patient I had to treat, and was not by my phone at the time. Ed left a message saying he wanted to know when i would come by bc he "had a very important call to China that (would) take a few hours". Since it wasn't until later that I had gotten the message, and I understand overseas calls are quite important, I decided to stop by on 6/29, and left a message to confirm this. Later in the evening, I received a very rude message from Ed, stating, in so many words (which I still have all of the vm, so all quotes are accurate), that he was "waiting on (me) yesterday to make his call to China" which he subsequently "couldn't do last night bc I was waiting for you to come by". He wasn't "sure what (i) did (Im assuming for a job) that I couldn't be close to my phone". I returned his call after listening to the message, and told him I would not be doing business with him after such an inappropriate message was left on my vm. He just stated "Ok then", and hung up on me. I guess he could care less about customer service or the possibility of client referrals-- which, for $129 for one swim lesson, and in this economy, should be something to be worried about.

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Business Response:

I'm sorry that we couldn't be here at the whims of this customer. Our private lessons include the use of the pool and the instructor's time. We are not a retail facility and this lady knew that. So we made arrangements for someone to wait to accept a cash payment as she did not have a credit or desired to use one. She unapologetically did not show up or answer the phone when called. Phone calls were returned two or three days later at times when there was no one available to take the call. Our lessons are professional private lessons (exclusive in the Knoxville area) having clients (students) coming from North Carolina, Illinois, Arkansas, Florida as well as all over Tennessee to gain our quality of instruction. Obviously with her references to the cost, she was reluctant to spend that much on her child at this time. Perhaps that is why she didn't return our calls timely. We have had over 800 students with many compliments and no complaints about our registering and payment program. We offer options of all major credit cards and PayPal, by mail, and come by with cash. We tried to accommodate this lady by staying 3 hours late. She called for directions, and said she was on her way, then, she didn't show up or even give us the courtesy of a call. I think she subconsciously wanted to find a reason not to pay our rate for teaching her child to swim. This is why she was uncooperative and disrespectful to us. As a professional, she would have time to return calls if she was respectful of the person with whom she was dealing.
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My son is three and we just complete a weeks class with Mr. Ed and I am not impressed with the way he treats the kids. My son does not have a fear of water and did good in his class until the last day. My son did cry on the last day and I did as Mr. Ed ask and left the area and my son did as he asked and would jump in the pool. My problem with him is that my son was not the only one that cried there was another girl in the class that cried 4 days out of the 5 and a number of other kids that did have there bad day also. After the class was over in front of everyone and to my sons face call my son a whiner. When I reminded him that he had not had any trouble from my son all week he then said to me I know what did you all smoke on the way over here. Iam not even sure what to say to that. He does not know how to talk to or handle children. He was doing a video and I believe he was more upset that my son was disturbing the video more than anything but I didn't pay him to make a video I paid him to teach a swimming lesson. I will be taking my son to someone who knows how to relate to kids and also to the parents. You can teach children how to swim without being so cruel.

2
★★☆☆☆

My son is three and we just complete a weeks class with Mr. Ed and I am not impressed with the way he treats the kids. My son does not have a fear of water and did good in his class until the last day. My son did cry on the last day and I did as Mr. Ed ask and left the area and my son did as he asked and would jump in the pool. My problem with him is that my son was not the only one that cried there was another girl in the class that cried 4 days out of the 5 and a number of other kids that did have there bad day also. After the class was over in front of everyone and to my sons face call my son a whiner. When I reminded him that he had not had any trouble from my son all week he then said to me I know what did you all smoke on the way over here. Iam not even sure what to say to that. He does not know how to talk to or handle children. He was doing a video and I believe he was more upset that my son was disturbing the video more than anything but I didn't pay him to make a video I paid him to teach a swimming lesson. I will be taking my son to someone who knows how to relate to kids and also to the parents. You can teach children how to swim without being so cruel.

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1 out of 1 people found this review helpful.

Business Response:

Monique makes the point that the child did not cry during the first four days of class, but on the last day the child whined and cried the whole period. The difference was the father brought the child the other four days and sat far away from the action, where the son wasn??t distracted by his presence. At first the child was a little upset, but then he got started with our activities (our teaching has fun methods of doing this) and the kid enjoyed the classes. On the fifth day, Momma came. It seemed Momma was leery of what he was doing and instead of sitting far away, she sat within five feet of where the child sat on the side of the pool. This made the child cry to be with her, and I think Momma wanted to be with the child also. He kept on whining, and rather than the mother saying ??be quiet, watch the class, you??re OK? she sat there and leaned forward like she was going to reach out to him. As I recall she probably had a baby in a sling with her all the time, and by reaching out to the child, encouraged him to continue crying. Things we normally say didn??t help with the child. We often say ??whoever is crying, you have to go first? the child nine times out of ten will stop crying. Because of the mother??s reaching out for him, he kept crying to be with mother. I like the idea that the baby was crying to be with her, and so she resented the fact that I said, ??whoever is crying will go first? and he just cried louder. I don??t remember asking her to leave, but they never left the area and the child kept on crying. She was probably trying to keep him as a baby (he??s actually three and a half years old, where she mentions three). We do a very decent program with the children, all the other kids loved the class, and he loved the class until she showed up the last day of class. She even makes this point herself! She saw fit to blame someone other than her own child and herself for causing the child to be crying so much during the last period of class, often parents will try to blame the instructor when their child causes a disruption to the class. We did nothing cruel to get her child to swim. As the owner of a local beauty salon, I can??t imagine Mrs. Gordon would enjoy being blamed if a child did not sit still and cried while getting a haircut, nor would she appreciate it if the child??s parents encouraged the behavior by sitting close by and comforting the child or saying ??you don??t have to get your hair cut.? We did have a person videotaping the period, but that had nothing to do with the class whatsoever, I don??t think that made any difference as to what she was doing. I??m so sorry this woman is so upset, and I think perhaps she expected someone to hold, squeeze, and love her child Actually, I don??t think even that would have helped, the child just wanted his momma, and some boys that are at the age of three and half still want to be with momma, so when she sits so close to them on the deck, the child focuses on that. In my learning and training, if a child cries and eventually gets their way, they??ll cry continuously. If they cry and don??t get their way, most children won??t cry so extensively, but this child did cry the entire 45 minutes and he disrupted the rest of the children. If the mother had ounce of decency about her, she would have left the area, or maybe taken her child out of class and said ??this isn??t working.? Her husband could have possibly helped by telling her that if she left the area, the child would do better. But I think she was sort of the person who was antagonistic, who liked the attention negatively. In this class, we actually teach swimming. Perhaps this woman wanted a class where they play with the child in the water, there are many places in town that teach like that. Most of the children in this class had never been underwater before and on the first lesson all of them went underwater and were happy to play the game where they did that. On the second day, all the children held their breath underwater for five seconds all by themselves and jumped in the pool in water over their head and swam up by themselves. On they all swam a few armstrokes and all of them jumped off the diving board in ten and a half feet deep water and swam to the surface by themselves, and with a little help they swam to the wall. Her son did this for four days. She doesn??t want to accept that idea that when she was here, she put a child back into the infant mode rather than being the mature young man he could have been at three and half, and jumping in and swimming. So perhaps this explains why she??s so upset that her child didn??t get the mothering he needed. She should have been more appreciative of the fact, I think, that he did learn some safety skills and some swimming skills while he was here. Most parents who care enough for their child??s well being, and are smart enough to see, will remove themselves from the area when they see they are upsetting their child.
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I must differ with the above review. I found Ed to be rude and unprofessional. He is running a shoddy operation. Several times during the lesson he had to leave my daughter in the pool unattended because he was "understaffed" and went into his office to answer a phone call. In addition, he heats the pool with some wood burning contraption and after waiting just 1 hour for my daughter's lesson to be over my hair and all my clothing smelled like I had been camping for 1 week. My daughter also complained about the smoke burning her eyes and making her dizzy. When I complained about this, he said "No one talks to me like that." Save yourself some grief and choose the YMCA.

1
★☆☆☆☆

I must differ with the above review. I found Ed to be rude and unprofessional. He is running a shoddy operation. Several times during the lesson he had to leave my daughter in the pool unattended because he was "understaffed" and went into his office to answer a phone call. In addition, he heats the pool with some wood burning contraption and after waiting just 1 hour for my daughter's lesson to be over my hair and all my clothing smelled like I had been camping for 1 week. My daughter also complained about the smoke burning her eyes and making her dizzy. When I complained about this, he said "No one talks to me like that." Save yourself some grief and choose the YMCA.

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Business Response:

In regards to heating the water--we follow a process recommended and approved by TVA. We follow the best standards and be as environmentally-conscious as possible. We have had no other complaints about our wood-heated pool, and most people enjoy the smell of the hardwood burning in the area. In regards to taking phone calls during a lesson--this is something we never do. We adhere to the highest safety standards as recommended by the Red Cross and the Knox County Health child unattended in the pool. We value safety far too much to let that happen. As to the comment attributed to Mr. Pemberton, that is impossible as he doesn't talk that way to anyone--no matter how rude they may be.
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I have to say that I am very impressed with Mr Ed. Not only does he teach the kids how to swim, but he also teaches the parents how to be better teachers for their kids. He knows the exact reaction of each child to a particular lesson before he even applies it. The guy is simply the best at what he does.

2
★★★★★

I have to say that I am very impressed with Mr Ed. Not only does he teach the kids how to swim, but he also teaches the parents how to be better teachers for their kids. He knows the exact reaction of each child to a particular lesson before he even applies it. The guy is simply the best at what he does.

Pros: Quality of instruction

Cons: limited parking

 

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