Roma Pizza & Pasta

★★★★☆
  • 3101 Clarksville Pike Ste 4

    Nashville, TN 37218

    Map & Directions
  • 615-341-0310

About Roma Pizza & Pasta

Hours
Monday 9:30 AM - 1:00 AM Tuesday 9:30 AM - 1:00 AM Wednesday 9:30 AM - 1:00 AM Thursday 9:30 AM - 1:00 AM Friday 9:30 AM - 2:00 AM Saturday 9:30 AM - 1:00 AM Sunday 9:30 AM - 1:00 AM

Food

Food
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3.5 2
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I called the location because I had an appointment to meet with the contact person named Mo. When I called the employee said you are never gonna see him he never comes in. He then hung up on me in the middle of me talking to him. I called

3
★★★★★

I called the location because I had an appointment to meet with the contact person named Mo. When I called the employee said you are never gonna see him he never comes in. He then hung up on me in the middle of me talking to him. I called

.

DO NOT SPEND YOUR MONEY AT THIS LOCATION. I orderd a calzone without mushrooms, I get my food and find a mushroom in it. My daughter is allergic to mushrooms, so I take the food back in, every bit of 3 mins of getting my food. I show the manager the mushroom and remind him that I asked for no mushrooms. He reaches into my food picks up the mushroom, throws it away and says there are no more mushrooms in here.(are you serious) I stress the fact that my daughter is allergic, he says she will be fine, there are no more mushrooms in there. He says I will not redo your order. So I ask for my money back, he says no! He finally decides to fix me another calzone but he bitches about it and throws stuff around. I call the police but they tell me it's a civil matter. I ask to speak to the manager he says I am the only one you can talk to.He was rude and unapologictic, it was unbelievable. I will never eat at any Romas Pizza again. If someone messes up your order how can they refuse to refund your money. I am trying to get in touch with corporate, his behavior was beyond unprofessional and unexcuseable.

0
★☆☆☆☆

DO NOT SPEND YOUR MONEY AT THIS LOCATION. I orderd a calzone without mushrooms, I get my food and find a mushroom in it. My daughter is allergic to mushrooms, so I take the food back in, every bit of 3 mins of getting my food. I show the manager the mushroom and remind him that I asked for no mushrooms. He reaches into my food picks up the mushroom, throws it away and says there are no more mushrooms in here.(are you serious) I stress the fact that my daughter is allergic, he says she will be fine, there are no more mushrooms in there. He says I will not redo your order. So I ask for my money back, he says no! He finally decides to fix me another calzone but he bitches about it and throws stuff around. I call the police but they tell me it's a civil matter. I ask to speak to the manager he says I am the only one you can talk to.He was rude and unapologictic, it was unbelievable. I will never eat at any Romas Pizza again. If someone messes up your order how can they refuse to refund your money. I am trying to get in touch with corporate, his behavior was beyond unprofessional and unexcuseable.

Pros: n/a

Cons: rude manager, would not refund my money or remake order

 

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