Adventure RV

★☆☆☆☆
  • 2910 Newport Hwy

    Sevierville, TN 37876

    Map & Directions
  • 865-429-3698

About Adventure RV

Automotive

Automotive
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I completed a cross country transaction with this company. Receipt of my item was on 6-8-09. The item was destroyed by FedEx during the shipping process. The company informed me that they would not be able to get another item to me before my time requirement. The sales manager whom I sopke with was rude and vulgar. He indicated that a full refund would be received after the item was received back from FedEx.

After having FedEx receive the item to determine whether the shipping insurance was applicable for replacement/refund, I received a refund less the shipping amount on 6-25-09.

I sent an e-mail requesting a refund of my shipping charges as promised. As the consumer I was very upset and indicated that I would lodge complaints if necessary.

After much arguing and receiving e-mail responses in all capitals with many exclamation marks, my shipping was returned.

I don't think that consumers should have to fight for what is right or to receive a product in the condition that they paid for.

1
★☆☆☆☆

I completed a cross country transaction with this company. Receipt of my item was on 6-8-09. The item was destroyed by FedEx during the shipping process. The company informed me that they would not be able to get another item to me before my time requirement. The sales manager whom I sopke with was rude and vulgar. He indicated that a full refund would be received after the item was received back from FedEx.

After having FedEx receive the item to determine whether the shipping insurance was applicable for replacement/refund, I received a refund less the shipping amount on 6-25-09.

I sent an e-mail requesting a refund of my shipping charges as promised. As the consumer I was very upset and indicated that I would lodge complaints if necessary.

After much arguing and receiving e-mail responses in all capitals with many exclamation marks, my shipping was returned.

I don't think that consumers should have to fight for what is right or to receive a product in the condition that they paid for.

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