U Name It

★★☆☆☆
35.7128 -83.5142
Map and Directions to U Name It

865-436-9493

634 Parkway

Gatlinburg, TN

37738

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About U Name It

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2.0 3
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Reviews 1 - 3 of 3.
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My family and I just finished eating at Calhoun's, when we passed U name it. I thought what a cute little store and my 2 children and I wanted to go and to take a look (My children are older and not the run around break things age). I went to go in and the lady (if you want to call her that) working there, said are you buying or looking? Implying that if you are just there to look, she really didn't want you in the store. I simply asked about an item in the store and she literally screamed at me. We would have spent a good amount in the store, if she wouldn't have been so rude! Don't waste your time going into this shop, find someone who appreciates customers! We walked out without purchasing anything and will not return. I thought people in Tennessee were supposed to have southern charm...not this place!

1
★☆☆☆☆

My family and I just finished eating at Calhoun's, when we passed U name it. I thought what a cute little store and my 2 children and I wanted to go and to take a look (My children are older and not the run around break things age). I went to go in and the lady (if you want to call her that) working there, said are you buying or looking? Implying that if you are just there to look, she really didn't want you in the store. I simply asked about an item in the store and she literally screamed at me. We would have spent a good amount in the store, if she wouldn't have been so rude! Don't waste your time going into this shop, find someone who appreciates customers! We walked out without purchasing anything and will not return. I thought people in Tennessee were supposed to have southern charm...not this place!

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The product, embroidery work is wonderful, the service not at all. I had a backpack embroidered as a gift for my granddaughter, and an error was made in the spelling of her name, unsure who was at fault. The name is not that unusual and the store has a necklace for sale with the name spelled correctly. They tried to fix the error and were unable to and did not seem to care at all. I offered to buy another backpack at half price for them to do correctly and the owner refused to give me any kind of a deal. I left the store upset and with a backpack that cannot be given to my granddaughter.
I understand that mistakes happen but in this case, because it is unclear who actually made the mistake, you would have thought doing another backpack at half price would be fair.
If you have something embroidered at this store, I suggest you write the name down yourself, leaving no room for error because if an error is made, you have no recourse.

1
★☆☆☆☆

The product, embroidery work is wonderful, the service not at all. I had a backpack embroidered as a gift for my granddaughter, and an error was made in the spelling of her name, unsure who was at fault. The name is not that unusual and the store has a necklace for sale with the name spelled correctly. They tried to fix the error and were unable to and did not seem to care at all. I offered to buy another backpack at half price for them to do correctly and the owner refused to give me any kind of a deal. I left the store upset and with a backpack that cannot be given to my granddaughter.
I understand that mistakes happen but in this case, because it is unclear who actually made the mistake, you would have thought doing another backpack at half price would be fair.
If you have something embroidered at this store, I suggest you write the name down yourself, leaving no room for error because if an error is made, you have no recourse.

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1 out of 1 people found this review helpful.

.

This is a great little shop in the Village shopping center in downtown Gatlinburg. They have a great selection of handbags and totes that can be monogrammed as well as many other personalized items. The shop is small but quaint and the staff are very friendly and helpful!

4
★★★★☆

This is a great little shop in the Village shopping center in downtown Gatlinburg. They have a great selection of handbags and totes that can be monogrammed as well as many other personalized items. The shop is small but quaint and the staff are very friendly and helpful!

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0 out of 1 people found this review helpful.

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