The Trails Apartments

★☆☆☆☆

Real Estate

Real Estate
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NES turned my electricity off in error instead of putting it in the apartment's name so I could not clean my apartment when I moved out. Tina, the secretary on duty, said she would make a note on the account so I wouldn't be charged. I even offered to come in the following Monday when NES turned the power on in the apartment's name, but she said it was not necessary. However they still assessed a $77.00 cleaning fee. When I called back to remind her, she said there was nothing that could be done. These people are friendly when trying to get you to move in, but they sure will stab you in the back when you leave. Keep your money and go down the road to a different apartment. Yes I am a disgruntled ex-tenant, but that is because of their poor treatment.

0
★☆☆☆☆

NES turned my electricity off in error instead of putting it in the apartment's name so I could not clean my apartment when I moved out. Tina, the secretary on duty, said she would make a note on the account so I wouldn't be charged. I even offered to come in the following Monday when NES turned the power on in the apartment's name, but she said it was not necessary. However they still assessed a $77.00 cleaning fee. When I called back to remind her, she said there was nothing that could be done. These people are friendly when trying to get you to move in, but they sure will stab you in the back when you leave. Keep your money and go down the road to a different apartment. Yes I am a disgruntled ex-tenant, but that is because of their poor treatment.

Pros: great place to get ripped off

Cons: you will NOT get your deposit back

 

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