Epicurean Casework

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I don't know what their problem is. I guess I am too small a customer for them. I gave them a sample of what I needed refinished--the whole job was for a dozen small plates of wood--and it took five weeks to get a price for the job after calling over and over and over and over again. Then finally I was told I could have the job done in time for Christmas Eve and here it is January 11th. I haven't had a return call in six days and I still don't have my 12 small pieces of wood refinished. This is sad. I had hoped to have found a good place to start giving reoccurring business. However, I know they were supposed to do well in a couple of multimillion dollar homes. My thing is, if I am too small of a customer...please don't accept the job. Let me find someone that will appreciate the customer that spends a couple of hundred dollars at a time. This is unacceptable.

1
★☆☆☆☆

I don't know what their problem is. I guess I am too small a customer for them. I gave them a sample of what I needed refinished--the whole job was for a dozen small plates of wood--and it took five weeks to get a price for the job after calling over and over and over and over again. Then finally I was told I could have the job done in time for Christmas Eve and here it is January 11th. I haven't had a return call in six days and I still don't have my 12 small pieces of wood refinished. This is sad. I had hoped to have found a good place to start giving reoccurring business. However, I know they were supposed to do well in a couple of multimillion dollar homes. My thing is, if I am too small of a customer...please don't accept the job. Let me find someone that will appreciate the customer that spends a couple of hundred dollars at a time. This is unacceptable.

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