Family Physician Group PC

★★★★☆

About Family Physician Group PC

Health & Medical

Health & Medical
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Silver Creek Family Clinic

433 N Indiana Ave Sellersburg, IN

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Hensley, Sandra, Md - Sellersburg Pediatrics

485 N Indiana Ave Sellersburg, IN

4.0 2
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The doctors are great but the clerks are often rude. I had the appointment desk, especially Julie, be extremely rude and condescending which is not what is needed when a patient feels vulnerable. Thank goodness she is not a doctor and only handles the phones!

2
★★★★☆

The doctors are great but the clerks are often rude. I had the appointment desk, especially Julie, be extremely rude and condescending which is not what is needed when a patient feels vulnerable. Thank goodness she is not a doctor and only handles the phones!

Cons: Wait time for a doctor depends on which office you go to; office staff often rude

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For the most part, my visit was a positive experience. I overheard my Dr and nurse making fun of a patient/or visitor which seemed a bit unprofessional. But, my Dr's bedside manner was excellent and he spent time answering all my questions and addressing my concerns. I only wish they would send a detailed report of my blood work to the house as my husband's Dr's office does. I was told over the phone everything was okay, but when I came for an appointment I discovered my iron level was low.

2
★★★★☆

For the most part, my visit was a positive experience. I overheard my Dr and nurse making fun of a patient/or visitor which seemed a bit unprofessional. But, my Dr's bedside manner was excellent and he spent time answering all my questions and addressing my concerns. I only wish they would send a detailed report of my blood work to the house as my husband's Dr's office does. I was told over the phone everything was okay, but when I came for an appointment I discovered my iron level was low.

Pros: Good bedside manner

Cons: No mailed analysis

 

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