10671 Parkside Dr
Knoxville, TN 37922
865-693-4555
It was really a pleasure doing business with the internet department. You all were quick and easy to work with.
5It was really a pleasure doing business with the internet department. You all were quick and easy to work with.
3It was really a pleasure doing business with the internet department. You all were quick and easy to work with.
Blake greeted me quickly and respectfully as I entered the dealership for the first time. He was extremely helpful in helping me find what I was looking for which is ultimately buying a new BMW 335i.
5Blake greeted me quickly and respectfully as I entered the dealership for the first time. He was extremely helpful in helping me find what I was looking for which is ultimately buying a new BMW 335i.
3Blake greeted me quickly and respectfully as I entered the dealership for the first time. He was extremely helpful in helping me find what I was looking for which is ultimately buying a new BMW 335i.
I had a pleasant buying experience. Jim answered all of my questions and there was no pressure to buy even after the test drive. I would expect to buy at this location again next time I am in the market for a new car.
5I had a pleasant buying experience. Jim answered all of my questions and there was no pressure to buy even after the test drive. I would expect to buy at this location again next time I am in the market for a new car.
3I had a pleasant buying experience. Jim answered all of my questions and there was no pressure to buy even after the test drive. I would expect to buy at this location again next time I am in the market for a new car.
Husband said Grant was the best he has ever dealt with, very nice and helpful!
3Husband said Grant was the best he has ever dealt with, very nice and helpful!
Andrea is the greatest! I have now purchased 2 cars from her. She is easy to work with and does a great job providing you with all the information you need, and then some.
5Andrea is the greatest! I have now purchased 2 cars from her. She is easy to work with and does a great job providing you with all the information you need, and then some.
3Andrea is the greatest! I have now purchased 2 cars from her. She is easy to work with and does a great job providing you with all the information you need, and then some.
Stephen made us feel very comfortable while buying our first car from these guys. I love our car and would absolutely recommend this dealer to anyone.
5Stephen made us feel very comfortable while buying our first car from these guys. I love our car and would absolutely recommend this dealer to anyone.
3Stephen made us feel very comfortable while buying our first car from these guys. I love our car and would absolutely recommend this dealer to anyone.
Andrea made this car purchase easy and quick. The service I received was great, and she was very personable. I will absolutely be back.
5My experience with Mini of Knoxville was just great. They were a pleasure to deal with, and was actually fun! They gave me a great deal on a used Mini Coop and I really look forward to dealing with these guys again in the future
5Andrea made this car purchase easy and quick. The service I received was great, and she was very personable. I will absolutely be back.
3Andrea made this car purchase easy and quick. The service I received was great, and she was very personable. I will absolutely be back.
My experience with Mini of Knoxville was just great. They were a pleasure to deal with, and was actually fun! They gave me a great deal on a used Mini Coop and I really look forward to dealing with these guys again in the future
3My experience with Mini of Knoxville was just great. They were a pleasure to deal with, and was actually fun! They gave me a great deal on a used Mini Coop and I really look forward to dealing with these guys again in the future
I would absolutely work with Scott again. He was very knowledgeable and helpful. I never once felt pressured and was given all the information I needed and then some. I also appreciate how he gave my husband and I time periodically to talk without him.
5I would absolutely work with Scott again. He was very knowledgeable and helpful. I never once felt pressured and was given all the information I needed and then some. I also appreciate how he gave my husband and I time periodically to talk
3I would absolutely work with Scott again. He was very knowledgeable and helpful. I never once felt pressured and was given all the information I needed and then some. I also appreciate how he gave my husband and I time periodically to talk
It felt like I had been dealing with old friends. They took care of things fast and correctly. Thank you for everything.
5It felt like I had been dealing with old friends. They took care of things fast and correctly. Thank you for everything.
3It felt like I had been dealing with old friends. They took care of things fast and correctly. Thank you for everything.
I had the smoothest car buying experience ever from Grayson BMW. In over 20 years, I have never received such great customer service. I drove 5 hours to Grayson and it was well for it! I would absolutely recommend Grayson (and Andrea!) to anyone.
5I had the smoothest car buying experience ever from Grayson BMW. In over 20 years, I have never received such great customer service. I drove 5 hours to Grayson and it was well for it! I would absolutely recommend Grayson (and Andrea!) to
3I had the smoothest car buying experience ever from Grayson BMW. In over 20 years, I have never received such great customer service. I drove 5 hours to Grayson and it was well for it! I would absolutely recommend Grayson (and Andrea!) to
Excellent customer service in all departments. When buying or maintaining my BMW, I always have great experiences with every employee of Grayson BMW.
5Excellent customer service in all departments. When buying or maintaining my BMW, I always have great experiences with every employee of Grayson BMW.
3Excellent customer service in all departments. When buying or maintaining my BMW, I always have great experiences with every employee of Grayson BMW.
Excellent car buying experience. Patrick is a great sales person. He definitely wants to help his customers leave happy. Thanks for everything.
5Excellent car buying experience. Patrick is a great sales person. He definitely wants to help his customers leave happy. Thanks for everything.
3Excellent car buying experience. Patrick is a great sales person. He definitely wants to help his customers leave happy. Thanks for everything.
Very nice folks here. They made everything so easy to understand throughout the whole process.
5Very nice folks here. They made everything so easy to understand throughout the whole process.
3Very nice folks here. They made everything so easy to understand throughout the whole process.
I just bought a beautiful new BMW from Grayson and it was the easiest car purchase I have ever made. The staff was very friendly and they answered every question that I had!
5I just bought a beautiful new BMW from Grayson and it was the easiest car purchase I have ever made. The staff was very friendly and they answered every question that I had about the different cars. Thanks for a great experience!
3I just bought a beautiful new BMW from Grayson and it was the easiest car purchase I have ever made. The staff was very friendly and they answered every question that I had about the different cars. Thanks for a great experience!
My experience here at Grayson's was wonderful. Great selection, and knowledgeable employees who were of such great help to me in picking out the perfect car. I really appreciate everything!
3My experience here at Grayson's was wonderful. Great selection, and knowledgeable employees who were of such great help to me in picking out the perfect car. I really appreciate everything!
Well folks, you want a dishonest dealer ? go there...how dishonest you ask...how about this..i got a car on line and they send me pictures and they took it from the right when the left have damage..that is about as scummy as i ahve ever
3Well folks, you want a dishonest dealer ? go there...how dishonest you ask...how about this..i got a car on line and they send me pictures and they took it from the right when the left have damage..that is about as scummy as i ahve ever
The staff at Grayson is a bunch of crooks who I wouldn
3The staff at Grayson is a bunch of crooks who I wouldn
On a lark several weeks ago, I inquired about a Mini Cooper I'd noticed online. I wasn't seriously considering buying a vehicle at this time. After some initial reluctance (and concern about dealing with high pressured sales tactics),
3On a lark several weeks ago, I inquired about a Mini Cooper I'd noticed online. I wasn't seriously considering buying a vehicle at this time. After some initial reluctance (and concern about dealing with high pressured sales tactics),
My wife and I had a great experience at Grayson BMW. Andrea and Mark both was the most professional and friendly, when it comes to customer service. Made us feel right at home and comfortable in making our decisions. Both should be
3My wife and I had a great experience at Grayson BMW. Andrea and Mark both was the most professional and friendly, when it comes to customer service. Made us feel right at home and comfortable in making our decisions. Both should be
Over the year, the car has had continuous failures. I had to bring the car back several times for the same issues. List includes transmission issues because of software, fuel management issues (extreme turbo lag) because of software. High Pressure Fuel Pump because of design issues. None of it was fixed right the first or second time. Now the low pressure fuel pump has failed. A week has passed in the shop after being towed there without resolution. This is the poorest customer service I have ever encountered. The 2008 was purchased there "new"and this is the accountability you may encompass if you desire to be a customer at Grayson.
0Over the year, the car has had continuous failures. I had to bring the car back several times for the same issues. List includes transmission issues because of software, fuel management issues (extreme turbo lag) because of software. High Pressure Fuel Pump because of design issues. None of it was fixed right the first or second time. Now the low pressure fuel pump has failed. A week has passed in the shop after being towed there without resolution. This is the poorest customer service I have ever encountered. The 2008 was purchased there "new"and this is the accountability you may encompass if you desire to be a customer at Grayson.
Pros: people are polite
Cons: Cannot fix real issues with late BMW 335i