Regions Bank ATM

★★★☆☆
  • 5029 Harpeth Dr

    Brentwood, TN 37027

    Map & Directions

About Regions Bank ATM

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Finance

Finance
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As a BA customer, I was used to fast, friendly service. Not exactly what we got when we were banking here.

1
★★★☆☆

As a BA customer, I was used to fast, friendly service. Not exactly what we got when we were banking here.

.

AmSouth claims to be "The Relationship People", but they fall short of a true good relationship. Their policies on which deposits post, and when, are unclear. They've supposedly have an up-to-date listing of transactions in their online banking website, but I found out the hard way that it's not really "up-to-date". Some transactions are applied, but don't show. Even an AmSouth Customer Service supervisor told me that the website info is not as reliable as it should be. So, if you forget to make a deposit one day, you might be screwed and hit with a couple hundred dollars in overdraft fees, even if the website tells you everything is fine.
I've also found that when it comes to helping a customer vs. charging a fee, they'll go for the fees - unless you scream loud enough. That's not the kind of bank I want.

1
★★☆☆☆

AmSouth claims to be "The Relationship People", but they fall short of a true good relationship. Their policies on which deposits post, and when, are unclear. They've supposedly have an up-to-date listing of transactions in their online banking website, but I found out the hard way that it's not really "up-to-date". Some transactions are applied, but don't show. Even an AmSouth Customer Service supervisor told me that the website info is not as reliable as it should be. So, if you forget to make a deposit one day, you might be screwed and hit with a couple hundred dollars in overdraft fees, even if the website tells you everything is fine.
I've also found that when it comes to helping a customer vs. charging a fee, they'll go for the fees - unless you scream loud enough. That's not the kind of bank I want.

Pros: Easy Internet access, Many branches & ATMs

Cons: Incomplete acct info, Unclear policies, Not helpful

 

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