China Bell

★★★★★
  • 143 Gallatin Pike N

    Madison, TN 37115

    Map & Directions
  • 615-865-2288

About China Bell

Hours
10:30am-10:30pm

Food

Food
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Tai Pan Chinese Restaurant

8883 Madison Blvd Madison, AL

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2012 Memorial Pkwy SW Huntsville, AL

4.6154 13
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The manager is the rudest person I've ever came across in the restaurant business, he called me stupid when I called in with an issue with the online ordering system. The food is mediocre at best. They advertise with fliers in mailboxes to

3
★★★★★

The manager is the rudest person I've ever came across in the restaurant business, he called me stupid when I called in with an issue with the online ordering system. The food is mediocre at best. They advertise with fliers in mailboxes to

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I have lived in Madison for 5 years now and I eat at china bell often and have never experienced rude customer service towards me or anyone else. The food is always hot and fresh.

3
★★★★★

I have lived in Madison for 5 years now and I eat at china bell often and have never experienced rude customer service towards me or anyone else. The food is always hot and fresh.

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I had done a search for my daughter and I to eat Chinese near my home. I searched online as i like to read reviews before eating somewhere. I came across this place and my daughter had told me that she and a friend had eaten there before

3
★★★★★

I had done a search for my daughter and I to eat Chinese near my home. I searched online as i like to read reviews before eating somewhere. I came across this place and my daughter had told me that she and a friend had eaten there before

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My husband and I had two orders of fried rice today. Normally, the food is good, but this time the rice was gooey, clumpy and tasted funny. The carrots and peas were still crunchy. We called them and they said that they would remake it,

3
★★★★★

My husband and I had two orders of fried rice today. Normally, the food is good, but this time the rice was gooey, clumpy and tasted funny. The carrots and peas were still crunchy. We called them and they said that they would remake it,

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I can not say China Bell has the best food compare to New York's or California's chinese. It has been in Madison Town for almost 15 years, which must have it own specialty. I have known China Bell for 4 years. I am a good customer in their

3
★★★★★

I can not say China Bell has the best food compare to New York's or California's chinese. It has been in Madison Town for almost 15 years, which must have it own specialty. I have known China Bell for 4 years. I am a good customer in their

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My experience with China Bell was terrible! The OWNER of this restaurant in Madison, yelled at me and told me I was not giving him my order right. I told him I thought I was the Customer and he said basically "Big Deal" I'm the owner,

3
★★★★★

My experience with China Bell was terrible! The OWNER of this restaurant in Madison, yelled at me and told me I was not giving him my order right. I told him I thought I was the Customer and he said basically "Big Deal" I'm the owner,

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I was EXTREMELY shocked at how rude the employee's were. I even give people the benefit of the doubt, "maybe it was a bad day for them" and so, I went back and the second time was WORSE!
The food isn't very good compared to other local

3
★★★★★

I was EXTREMELY shocked at how rude the employee's were. I even give people the benefit of the doubt, "maybe it was a bad day for them" and so, I went back and the second time was WORSE!
The food isn't very good compared to other local

.

We called in an order to this place, after driving out to pick it up about 7 or 8 miles we were greeted with a rude little lady at the counter. My wife left her ID in the car, just taking in our bank card, she was nasty asking about the ID but she did at least ask for it which we are great with for our protection. When my wife went back in with the ID and the card she confirmed the order, paid and then came back out for us to go to the house to eat. We got back to the house got the food out sat down to eat but when I bit into what was suppose to be crab rangoon wasn't, I think it was some type of pork. We called back up to the restaurant to explain that they had gotten our order wrong the lady on the phone was rude again and argued with us about it exclaiming that it was our fault the order was wrong and we would have to drive back up there for them to see it. We explained that we lived a little ways away and that we would just like it taken off our bill, no go to even ask. After driving back the little lady up front greeted us again with a very nasty attitude and said that she was the one that took the order arguing that she was right so we asked for the management, which then argued with us still. They did finally fix us what we ordered but offered no apology for all the rude behavior or the wrong order.

1
★★☆☆☆

We called in an order to this place, after driving out to pick it up about 7 or 8 miles we were greeted with a rude little lady at the counter. My wife left her ID in the car, just taking in our bank card, she was nasty asking about the ID but she did at least ask for it which we are great with for our protection. When my wife went back in with the ID and the card she confirmed the order, paid and then came back out for us to go to the house to eat. We got back to the house got the food out sat down to eat but when I bit into what was suppose to be crab rangoon wasn't, I think it was some type of pork. We called back up to the restaurant to explain that they had gotten our order wrong the lady on the phone was rude again and argued with us about it exclaiming that it was our fault the order was wrong and we would have to drive back up there for them to see it. We explained that we lived a little ways away and that we would just like it taken off our bill, no go to even ask. After driving back the little lady up front greeted us again with a very nasty attitude and said that she was the one that took the order arguing that she was right so we asked for the management, which then argued with us still. They did finally fix us what we ordered but offered no apology for all the rude behavior or the wrong order.

Pros: cost

Cons: rude management and employees, food just ok

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I really love this restaurant. It may not be the 5 star fancy place like PF Changs, but the food is cooked fresh to your order

2
★★★★☆

I really love this restaurant. It may not be the 5 star fancy place like PF Changs, but the food is cooked fresh to your order

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I lived in Madison for over 15 years, and they have the best food in Madison if not they wont be there even now! The price is very reasonable that is why they don't have fancy customer service. China Bell is a busy restaurant and they are the only one that deliver in Madison because other delivery closed down or moved away as the people in Madison are getting more nasty and ugly! They are a busy restaurant that is why they issue number tags for customer so that when their food is ready , they can be called upon! well, they are also very busy with delivery, and they don't open just to cater for only one customer!! everybody go by turn, even if you are only 1 minute away! What kinda customer service you expect for a meal consists of one entree, with fried rice and a free egg roll for $4.65!!?? try PF Chang if you want service and pay 20.00 for what you pay only 9.00 in China Bell!

2
★★★★★

I lived in Madison for over 15 years, and they have the best food in Madison if not they wont be there even now! The price is very reasonable that is why they don't have fancy customer service. China Bell is a busy restaurant and they are the only one that deliver in Madison because other delivery closed down or moved away as the people in Madison are getting more nasty and ugly! They are a busy restaurant that is why they issue number tags for customer so that when their food is ready , they can be called upon! well, they are also very busy with delivery, and they don't open just to cater for only one customer!! everybody go by turn, even if you are only 1 minute away! What kinda customer service you expect for a meal consists of one entree, with fried rice and a free egg roll for $4.65!!?? try PF Chang if you want service and pay 20.00 for what you pay only 9.00 in China Bell!

Pros: Good for value

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If you like friendly people then this is not the place for you!!! I called and ordered for a delivery and it took over an hour to get to my house (I live 5 mins away!) and when I called to check on my food they said it was on its way. After 15 more mins I called again and the owner answered and I asked him about it. He said VERY rudely "I TOLD YOU IT WOULD TAKE AN HOUR!" I asked him nicely to not yell at me and that I am a paying customer and I didn't deserve to be talked down to like that. No one does! I hung up and the delivery guy arrived. I told him what his boss had said to me and he said he hears that all the time from customers and agreed that he was rude to people. I told him was never coming back. ( the delivery guy was very nice) After he left 10 minutes later the OWNER called and HARRASSED me and asked me what i told the deliv. guy and I just said I would not be back, he screamed back in the phone mocking me " OH YEA!!! I WAS HOPING YOU WOULD SAY THAT!!!!, HAHAHA" and hung up on me.
My food was dried up tasting and I have lost my appetite! I absolutely DO NOT recommend this place!!!! Extremely bad customer service and terrible food!!!!!

0
★☆☆☆☆

If you like friendly people then this is not the place for you!!! I called and ordered for a delivery and it took over an hour to get to my house (I live 5 mins away!) and when I called to check on my food they said it was on its way. After 15 more mins I called again and the owner answered and I asked him about it. He said VERY rudely "I TOLD YOU IT WOULD TAKE AN HOUR!" I asked him nicely to not yell at me and that I am a paying customer and I didn't deserve to be talked down to like that. No one does! I hung up and the delivery guy arrived. I told him what his boss had said to me and he said he hears that all the time from customers and agreed that he was rude to people. I told him was never coming back. ( the delivery guy was very nice) After he left 10 minutes later the OWNER called and HARRASSED me and asked me what i told the deliv. guy and I just said I would not be back, he screamed back in the phone mocking me " OH YEA!!! I WAS HOPING YOU WOULD SAY THAT!!!!, HAHAHA" and hung up on me.
My food was dried up tasting and I have lost my appetite! I absolutely DO NOT recommend this place!!!! Extremely bad customer service and terrible food!!!!!

Pros: none

Cons: everything

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the food is ok to great its a good thing they deliver only 10 miles so if you drive like i did its a bad area look it up, the owners are rude make sure you get a number and, or ticket or they will act like you are trying to get over on them and then get laugh at but thats just the area

1
★★★☆☆

the food is ok to great its a good thing they deliver only 10 miles so if you drive like i did its a bad area look it up, the owners are rude make sure you get a number and, or ticket or they will act like you are trying to get over on them and then get laugh at but thats just the area

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I just moved to Nashville from chicago where awesome chinese food is so easy to find!! I think this is one of the best in the Inglewood-Madison area! Try the shrimp in lobster sauce--they definitely don't skimp on the shrimp!!

1
★★★☆☆

I just moved to Nashville from chicago where awesome chinese food is so easy to find!! I think this is one of the best in the Inglewood-Madison area! Try the shrimp in lobster sauce--they definitely don't skimp on the shrimp!!

Pros: Good chinese food for the area.

Cons: They're "Free Delivery" claim is only good for like a 10mile radius from them!

 

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